Grass Roots Caravan and Glamping

Понравилось: Quiet and small site.
Bathroom and washing facilities were good , although one shower might be a bit of a issue if it was busy.
Electric available which was great
Good location and easy to get everywhere we planned on visiting.
If you need a freezer for ice blocks you can use this or swap them over which was useful (ending up buying a cooler in Lidl though whilst we were there!)

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Понравилось: Lovely set up, brilliant for children with alpacas, crazy golf and a park... importantly easy access with the caravan too!!
Everyone was so helpful - would visit again

Не понравилось: As the popularity of the site grows more toilets and showers will be needed as there is currently only 2 female toilets and one shower, but didn't cause us an issue whilst we were there

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Понравилось: Very lovely polite welcome on arrival, fantastic space with plenty to do for the children. Very clean facilities. Some lovely animals to visit.

Не понравилось: Nothing to dislike.

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Понравилось: Nice site with friendly, helpful staff. Unfortunately didn't get chance to see the alpacas but we had a good time would highly recommend this site

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От менеджера: We're delighted to hear that you had a good time and would highly recommend our site.
We hope to welcome you back soon.

Понравилось: The campsite was beautiful, everything was nice and clean and the pitches were neat and tidy. The picnic bench with the hard standing pitch was a lovely added touch.
Friendly staff and very helpful with our queries.

Не понравилось: The only thing I could possibly mention was the shower. It was very responsive to anything else happening with water in the unit which obviously was a lot on a Saturday, so the shower was frequently going cold or losing all of it’s pressure.

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От менеджера: Thank you for your thoughtful review. We're delighted to hear that you enjoyed the beauty of our campsite, the cleanliness of our facilities, and the comfort of our pitches. It's also great to know that our staff were friendly and helpful during your stay.

We appreciate your feedback regarding the showers, The issue you encountered with fluctuating water temperature and pressure, especially during peak times, is a common challenge in shared facilities. This typically occurs when multiple water fixtures are in use simultaneously, leading to pressure imbalances.


We are trying to address this, we are considering the installation of pressure-balanced valves in our shower units. These valves automatically adjust to maintain a consistent water temperature, thereby enhancing comfort and safety for all users.

We hope to welcome you back soon.

Понравилось: We stayed from Friday 16th to Sunday 17th we had the best experience and will be booking again for end of may. The owners are absolutely lovely and very welcoming. We couldn't start car and right away owner came to save the day with no obligation. Thank you for a fab weekend.

Не понравилось: Nothing at all

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От менеджера: It was a pleasure hosting you Scott and we're thrilled that our hospitality made a positive impact on your experience.

We're especially glad we could assist you when you had trouble starting your car. It's always our goal to go above and beyond for our guests, and we're happy we could help without hesitation.

We're excited to welcome you back at the end of May! If there's anything specific you'd like to arrange or any special requests you have for your next visit, please don't hesitate to let us know.

Looking forward to seeing you again soon!

LFCITBTITW UP THE REDS

Понравилось: Quiet and clean

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От менеджера: Thank you for your positive feedback! We're delighted to hear that you found Grass Roots to be both quiet and clean. We hopw to welcome you back soon.

Понравилось: Very friendly welcome. Well organised site.

Не понравилось: Right next to a very busy road. Great, if you like that kind of thing, but I prefer a good night's sleep.

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Понравилось: Nice place
Friendly site manager
Daughter loved the park and animals

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От менеджера: Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay with us. It's wonderful to know that your daughter had a great time at the park and interacting with our animals. We take pride in creating a friendly and welcoming atmosphere, and we're thrilled that our site manager made a positive impression.

Понравилось: The site was clean, quiet and friendly.

Не понравилось: Only thing I will mention is the bench in the ladies shower area is loose so it feels like it’s going to break when you sit which is not a fun feeling.

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От менеджера: Thank you so much for a great review, also a massive thank you for your feedback, my husband has just gone over to the shower block to rectify this right away.

We hope to welcome you back again soon.