Mousehole Camping

Понравилось: Peaceful , level campsite , with a ten minute walk to an excellent village pub. We had a friendly welcome.

Не понравилось: Nothing, but did not inspect facilities as they were a 5 min walk away. (Only there one night)

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От менеджера: Hi,

Thanks for leaving a review. Glad you enjoyed our site and your stay in the area.

Best wishes
Mousehole Camping

Понравилось: Close to Mousehole, friendly staff at the football club

Не понравилось: Facilities are far from the pitches, I’d hate to be in a tent and having to get out for the loo in the night! Shower room in need of attention- mould, flaky paint, rusty holders. The shower didn’t get hot either. This site was expensive at £25 for the night given the poor facilities in comparison to other cheaper sites. Had it been a tenner cheaper I’d have given a much better review as you get what you pay for!

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От менеджера: Hi,

Thanks for leaving a review. Sorry to see you didn't enjoy your stay.
We do wish you had notified us a out the shower at the time, unfortunately surely the trip switch to the power shower had tripped. This would have been a 30 second fix if we had known.

Maybe try us again in the summer, when our full facilities are open and the weather is better.

Best wishes
Mousehole Camping

Понравилось: Great location for walking & only a few miles from Land's End.
Mousehole is a short walk (although a big hill) and is beautiful.
Great food at the pub 5 minutes walk away.
Plenty of room for the dogs.
Enjoyed the football!

Не понравилось: Only one unisex toilet/shower room for the whole site unless the football toilets were open. On a Saturday morning there was a queue of 4 people and you had no idea whether someone was in the shower or how long you would have to wait. However, it was clear when booking that the site had limited shower/toilet facilities during low season.

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От менеджера: Hi,

Thanks for leaving us a review, glad you enjoyed your stay and the area around.

Glad you were aware of our facilities at the time of your stay.
Our full facilities are now open, so if you do come back, hopefully there won’t be such a queue.

Kind regards
Mousehole Camping

Понравилось: Quiet location
WiFi available for free
Close to where we wanted to visit
Good for a stop off ☺️
Dogs welcome.

Не понравилось: Nothing different to what the site has written in the description.
Toilets a bit of a walk and there is only one.

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От менеджера: Hi,

Thanks for leaving a review. Glad you enjoyed our site and your stay in the area.

It is always great to see people enjoying their stay.

Best wishes
Mousehole Camping

Понравилось: The camp site was quiet, no football matches while we were staying. The campsite volunteers were very cheerful our welcome was good.there was water and somewhere to dispose of the chemical toilet contents. The shower was hot the information in relation to the off peak facilities is clear. Signs were clear and the we were lucky with the weather. There is good information in relation to the public transport system, the walk to Mousehole is lovely, we also walked to Penzance via Newlyn and to Lamorna cove. The pub in Paul a 5 minute walk is lovely, reasonably priced and welcoming.

Не понравилось: We did not dislike anything however the wi fi was very patchy for us this wasn’t important.
I think if the campsite had been a little busier only having one shower and loo together could have been a bit of an issue. Or if they had been closed due to matches being played. The site information is very clear on this point though so it should not be a surprise just something to be aware of if you are camping as a family.
It would have been helpful to have a drain to empty our camper van water tank into before leaving.

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От менеджера: Hi,

Thanks for leaving a review. Glad you enjoyed our site and your stay in the area.

The shower is never closed during matches and is always available to campers. We do understand that it is not ideal still, however during the low season we do advise that guests are mostly self contained. During the high season, we do not have football matches so this isnt. an issue.

Best wishes
Mousehole Camping

Понравилось: Pleasant area, level hardstanding, good location, peaceful. All facilities (not incl toilet/showers) clean and tidy. Good instructions and we knew exactly what to expect. Arriving and departing hassle free.

Не понравилось: Wi-fi poor, Disabled shower/loo not the best. Grassed area for our pitch (1) became waterlogged after rain, meaning puddles in the grass including one under our awning. (Other pitches looked fine)

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От менеджера: Hi,

Thanks for leaving a review. Glad you enjoyed our site and your stay in the area.

Sorry your pitch got wet, unfortunately the area does get quite a lot of rain during the winter and spring, we do advise that during the low season the grass pitches aren't to be used.

Please try us again in the summer and enjoy a different climate and atmosphere on site.

Best wishes
Mousehole Camping

Понравилось: Nice location quiet, downhill walk to mousehole, great pub in village

Не понравилось: Very close to the awning on the adjacent pitch

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От менеджера: Hi,

Thanks for leaving a review. Glad you enjoyed our site and your stay in the area.

Best wishes
Mousehole Camping

Понравилось: Nice and quiet place with gravel pitches (almost levelled)

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От менеджера: Hi,

Thanks for leaving a review. Glad you enjoyed our site and your stay in the area.

Best wishes
Mousehole Camping

Понравилось: Location.
Level pitch.

Не понравилось: We used disabled facilities/shower.
Extremely dirty.
They need to take a look at the shower waste . Looks like a dead hedgehog stuck in it!
The floor completely flooded and the squeegee provided was a waste of time.
Also ladies loo. Light not working.
Rubbish everywhere....
Don't expect 5 star but do expect clean showers etc..
Wifi no good.
A real shame. As it is in a good location.

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От менеджера: Hello Colleen,

Thanks for leaving a review, sorry to see that you didn’t enjoy our site.
We do try and keep the facilities open and clean as best as possible, which is why we do advise that we are best suited to self contained motorhomes during the low season whilst we carry out maintenance.

Worth noting that some of your comments do not actually apply to the campsite, as it appears you used the football club changing room which was not open to you ie the light and rubbish bins, this info was in your confirmation email.

Sorry to hear that the WiFi wasn’t up to your needs, we do provide it for free as phone signal is not great on site and we don’t make any promises regarding speed. We did try to accommodate you by moving you to a pitch with better WiFi signal.

Maybe give us a try again in the summer when you can benefit from a much more vibrant campsite .

Kind regards
Mousehole Camping

Понравилось: Nothing

Не понравилось: Everything bad access cars parked on dirt track very distressing Tring to get past. Van bottomed going up ramp. Nothing there bleek. Could not wait to leave. Overpriced should be no more than £10 per night

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От менеджера: Hi Steven,

I think it is worth pointing out that a lot of your issues with our site were caused by yourself. We state on Pitchup that the max vehicle length is 7.0m. We state this for a reason. We also mention the access ramp, if you choose to skirt the truth on the booking form and say that your vehicle is 7.0m when in fact it was over 8m then you are going to run into the issues that you described.


Obviously our site wasn’t for you.

Kind regards
Mousehole Camping