Hunstanton Camping and Glamping

Понравилось Short walk to the beach and shop. and also very freindly staff.

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Понравилось Great for family woth kids, small ,big, pets any..sunny places very close to the beach, were we have spotted a seals, friendly people at camping, and extremely helpful.
Ask Nigel for anything is such kind and helpful person! Would definitely go back again when weather is permitting,

Also quite, very quite at night, which is absolutely fantastic, people respect each other space and was wonderful, kids love it

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От менеджера: We are absolutely delighted to read your fantastic review! It's wonderful to hear that our site was great for your family with kids (big or small!) and even pets. We strive to create an inclusive and welcoming environment for everyone.

We're thrilled you enjoyed our sunny spots so close to the beach and even managed to spot some seals – that's a truly special Norfolk Coast experience! It's also lovely to hear about the friendly atmosphere among campers and how much you appreciated the peace and quiet at night. We agree, mutual respect for space makes for a truly wonderful stay.

And thank you so much for the shout-out to Nigel! He genuinely loves helping our guests, and we'll be sure to pass on your kind words. Knowing you'd "definitely go back" is the best compliment we could receive. We can't wait to welcome you all back again when the weather's just right!

Понравилось Proximity to beach

Не понравилось Very poorly maintained site and facilities.Numbers of toilets/showers inadequate for number of pitches and generally very dirty dated and worn.

Hardstanding had been laid with builders rubbish including broken tiles and glass other general crap including bits of old carpet and plastic.Pitches themself are poorly defined.

Chemical waste disposal point completely overgrown with weeds.

Given the premium price being charged this site is very poor value for money

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От менеджера: Thank you for taking the time to leave us your feedback. We're glad to hear you appreciated our proximity to the beach, but we are truly sorry to learn that your overall experience with the site's maintenance and facilities fell short of your expectations.

We take your comments regarding the cleanliness, condition of the toilets/showers, the state of the hardstanding pitches (including the debris you described), and the overgrown chemical waste disposal point very seriously. This is certainly not the standard we aim for, and we sincerely apologize for the issues you encountered.

We understand your concerns about value given the premium price, and please know we are actively working on improvements to our facilities and site upkeep to ensure they meet the quality and standards our guests expect. Your detailed feedback is invaluable as we focus our efforts on these areas.

We hope you might consider giving us another chance in the future to see the positive changes we are making.

Понравилось .....

Не понравилось Site very run down & overgrown, we paid £40 for one night, no electric, just a cramped pitch, we felt it was overpriced, there was no liquid soap in toilets, the tap just trickles warm water, can't wash hands properly, the pitches were very close together, when we opened our side window the couple next door were literally outside the window. We had water next to our pitch, but it was so overgrown you had to fight with the bushes/weeds to get to the tap.
The washing up area was, again, very overgrown, there were no plugs in the sinks and one of the sinks wasn't working at all. I don't want to upload the photos I took because they're not good , and I feel that with some time & effort and a lot of work, this place could be lovely, the owner was lovely & friendly and I don't feel good about leaving a bad review but I'm afraid this place is nothing like the website. Such a shame as it looked amazing on their website and could be an absolute gem of a campsite

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От менеджера: We're truly sorry to read about your disappointing experience during your recent one-night stay with us. While we appreciate you highlighting the lovely and friendly interaction with the owner, we are genuinely concerned to hear that the site itself fell so far short of your expectations, especially given how it appeared on our website.

We take your detailed feedback about the run-down and overgrown condition of the site, the cramped pitch without electric for £40, and the issues with the toilet facilities (lack of soap, poor water pressure/temperature) very seriously. We also acknowledge your frustration with the overgrown water tap access, the state of the washing-up area (missing plugs, non-working sink), and the close proximity of the pitches. This is certainly not the standard we aim to provide, and we sincerely apologize for the inconvenience and discomfort this caused.

Your comments about the site not matching the website's portrayal and the feeling of poor value are particularly concerning to us. Please know that we are actively reviewing all aspects of our site maintenance and facilities. Your comprehensive feedback is invaluable as it highlights the specific areas where we urgently need to dedicate our time and effort. We agree that with significant work, our site has the potential to be the "absolute gem" you envision.

We truly regret that your stay wasn't the pleasant experience it should have been. Thank you for taking the time to provide such honest and constructive criticism; it gives us clear direction on where we need to improve.

Понравилось Great staff, really close to the beach and the beach path into Hunstanton.

Не понравилось A little bit surrounded by endless caravan parks.

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От менеджера: Thank you for your review! We're thrilled to hear you enjoyed the great staff and found our spot so close to the beach and the path into Hunstanton. Those are definitely some of our favorite aspects too.

We also appreciate your honest feedback about being surrounded by other caravan parks. We understand that this isn't everyone's ideal view, and we appreciate you highlighting it. We're always looking for ways to enhance our guests' experience within our unique location.

Понравилось Clean facilities, distance to beach, enough space to set up

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От менеджера: That's fantastic to hear! We're thrilled you enjoyed your stay and found our facilities clean, appreciated the short distance to the beach, and had enough space to set up. We hope to welcome you back again soon!

Понравилось It was cancelled on the day we turned up. Was told it was because it was over booked, they said it wasn't there fault??

Не понравилось No comment as I never got to camp there

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От менеджера: Oh no, we are so sorry to hear that your booking was cancelled on the day you arrived! That's an incredibly frustrating experience, and we completely understand your disappointment.

We sincerely apologize for the mix-up and for any inconvenience or disruption this caused to your plans. We are actively investigating why this happened and reviewing our booking system to prevent overbookings in the future. We understand this reflected poorly on us, and we take full responsibility for ensuring such issues don't occur again.

While we're truly sorry you didn't get to experience our campsite this time, we hope you might consider giving us another chance in the future to show you the positive experience we strive to provide.

Понравилось Showers..near the beach

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От менеджера: That's great to hear! We're so glad you liked our showers and found our location near the beach convenient. We hope to see you again soon!

Понравилось Close to the beach, has showers and toilets.

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От менеджера: That's great to hear! We're happy you appreciated our close proximity to the beach and the convenience of having showers and toilets on site. We hope you had a pleasant stay!

Понравилось Location and accessibility. Site was laid out well and facilities were a good standard.

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От менеджера: That's wonderful to hear! We're so glad you enjoyed our location and accessibility, and that you found the site well-laid out with good standard facilities. We work hard to make sure our guests have a comfortable and convenient stay, so your feedback is truly appreciated!