Pet Rescue Fundraising Campsite

Gostou Absolutely great site , family friendly, couples/adult friendly
Great catering van and pop up bar
Facilities basic but completely adequate
Showers great 👍
Location beautiful

Não gostou What's not to like

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Do gerente: Thank you for your review and recommendations, all the staff as you know work very hard with the upkeep & the campsite facilities and it's lovely for it all to be appreciated so thank you. Until next time stay safe & happy camping

Gostou All aspects of campsite very friendly staff and well run would recommend to friends and family.

Não gostou Some of the pitches are a little rough and worn.

Children’s play area could do with an upgrade.

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Do gerente: Sadly being an all grass site the pitch do show wear & tear, we have on some managed to put false grass to see if that helps, we hope to do more but the cost is difficult as we are here to raise funds for the Pet rescue. Totally agree the swings could do with an upgrade but this sadly is down to cost they may be removed after this season.
We are pleased you enjoyed your stay and your kind recommendations to family and friends. Until next time best wishes and happy camping & safe travels

Gostou A lovely view and large campsite. The burger van was a bonus on Friday, good food. The fire pits are also good fun.

Não gostou The toilets and showers for the price could have been nicer, they smelt really bad from the other side of the campsite. I have noticed the owner is very defensive on here and this is just a fact.
We also found that we have never been anywhere that charges to get rid of rubbish.
There is also a sewage site next door and it does smell (we walked past it).
It’s also not clear on the website that the hot tubs are a lot extra and also the food van is Friday-Sunday which was a shame. Also no shop on site so we personally wouldn’t be back however did enjoy our stay still.

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Do gerente: Sorry you feel you don't wish to visit again or recommend our site, if I may answer you points in order.
Toilet on site 2 are for night time usage as it saves campers walking over to the flushing toilets on site 1 (only a few yards from your pitch) . There are showers on site 1 & 2 both sets are clean, free to use & were relined this season.
If you had read your information sheet you would have seen the need to pay for any rubbish to be removed as the skip cost over £265 per week asking £4 from a camper for 2 bags is not a lot, but we could add the cost in the camping fee's as most campsite do or would you prefer the charity we raise funds for to cover the cost?? at least we give you the options (look at the T&C on here it is not stated we will remove your rubbish/waste)
The water treatment works has cost millions of pounds is totally enclosed and no smell or the new build houses overlooking the site would not have sold (everyone go's to a toilet that waste go's to a treatment plant, plus the trees have now grown so visually it's hidden, the smell is produced by your subconscious suggestion.
The Pitchup has not got the listing for the hot tubs so the cost of heating over a thousand litres of water + the water meter cost is immaterial to your booking.
The food van is as stated open at weekends & Bank holidays. The shop for anything you've forgotten is incorporated within the food van and you only need to ask for anything needed as the staff have access, but with a shop within 1 mile it's normally not an issue unless campers never leave the site, & we shop for them. We charged your phones daily at no charge, and if I am defensive so would you be, as a group of 3 young ladies very well behaved, and very pleasant had made the comments you have plus the farmers are spraying field all around the campsite and the country the small is your food being produced for the shops and in turn for the treatment works. I hope this information helps answer some of your points, I do thank you for giving me the opportunity to answer without bias. Best wishes to you all and with your futures adventures through life.

Gostou The kids having fun , out of all the places we stayed on our Wales tour my little girl really enjoyed the site and the friends she made , on arriving my little girl got spoilt with some sweets from the owner nice touch , this site is what you make it ... I'll look back and say we done something nice supporting this site for the dogs ...

Não gostou Nothing

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Do gerente: Thank you for your review and we are pleased your little one enjoyed the site it an old fashion site with space for family games instead of screens.
Until next time safe travels and happy camping

Gostou Lovely campsite, good location, kids enjoyed their first camping trip, kids play equipment was a big hit.

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Do gerente: We are so pleased your fist camping trip with the children was enjoyable for everyone. Thank you for your review and recommendations. Let hope this is one of many camping trips you will be experiencing all over the country. We wish you all well and safe trips on you exciting new adventures.
M & Family

Gostou Big and very level pitches.
Other campers were really friendly.

Não gostou Portaloos only in site 2 that had no lighting. The shower had nowhere to put your clothes - no hooks or shelves and the water drained directly through the door.
An extortionate £4 to take your rubbish away was charged as there are no bins. We took our own rubbish away which was ok but as we have a dog, we were aware of having poo bags in our vehicle.
The main thing that would put me off from returning was the fact that the site was immediately next to a Sewage treatment plant which gave off a really unpleasant smell.

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Do gerente: The port-a-loos were added purely for night time use, as a curtesy to campers who don't wish to walk a few yard to the flushing toilets that are illuminated all night, it also states on the information sent with the confirmation site 2 is non electric and torches are required.
The reason for the refuse charge is simple and also stated on the information sheet £4 for 2 clear bags available at the check-in this cover the cost of the skip that we are charged £264.+vat per week, I am sure the options given are reasonable or would you rather the charity we raise fund for paid the bill?
I am afraid you are very wrong about the smell as it was the surrounding farmers field that had been sprayed (if you want food in the shops for your table the farmers have proactive jobs to do to provide the raw material to the veg shop, butchers, supermarkets)
The treatment works are full enclosed and there is no odour and once all the trees have grown you would not know it was there or don't you go to the toilet) PS If you had looked there is a bin for dog poo perhaps, you should have asked at reception were all your queries could have been answered and any worries laid aside, I never understand why campers only complain after they have left. We are sorry you had such a miserable time and we wish you well with other camp sites safe travel to you and yours. PS nothing wrong with the free showers & hot pot wash

Gostou Lovely site, friendly owners and large pitch area. Clean loos and hot showers included in the price. Food truck at the weekend which smelled amazing I just didn't make a note of the times :-(

Perfect location between Prestatyn and Rhyl

Não gostou Nothing about the site.

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Do gerente: Tank you in nice to be appreciated and the campsite staff thanks you also. Until next time happy camping and safe travels

Gostou Friendly. Quiet site, pitch was fairly level.

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Do gerente: Happy you enjoyed the site enough to come again sad you don't want to invite your friends, we welcome lone travellers and hope we offer a safe campsite.
Take care and happy adventures

Gostou Fruendly service. We got to the food van and little late and the lady tooke an order from us anyway. This was very much appreciated. The whole campsite had a friendly atmosphere, and I feel it is very well located. The beach is only 10 minutes away and you also have nice looking pubs (we didn't go in them) up the road. In addition, supermarkets were around 10 minutes drive away too which is very convenient. The surrounding hills still give you the feeling of being out the way. I felt the amenities were well kept, showers were pretty much the perfect temperature, with lots of power and clean. Never had any issues with the bathrooms at all, however I can imagine that if I did, the people running the site would have sorted it straight away. This was our first time camping with our children (5 & 3) and well will definitely be returning at some point.

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Do gerente: Thank you for your review it's very much appreciated, and you and your family will be welcomed back anytime. Until then happy future camping and safe travels

Gostou To be honest there’s nothing much to like about this campsite. The view of the mountain. A stream that your not allowed in else you will be finned. Basic facilities, toilets, showers and post washing. There is a small not very well maintained park for smaller children.

Não gostou I found the lady owner very rude and abrupt. The other staff I spoke to were more approachable, friendly and helpful. The owner had it in for one family in particular. This family was fantastic and great to have on the campsite. Keeping everyone’s children entertained and playing games with them all. My children couldn’t wait for the games to begin. £4 for a pedal bin bag to dispose of your rubbish. Never have I been to a campsite that charges to dispose of rubbish. Not a site to visit if your children have disabilities or complex needs.

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Do gerente: The steam is a wild life passage and has dangerous pockets of deep water with the drop that use to run a mill wheel under the small bridge acting like a washing machine there has been a tragedy there when a member public fell in and was found the next day so YES it's out of bounds. We have a lot of special needs children visit our site and there is never an issue. Our Facebook page can support all the issues raised. You are part of the same family that caused the issues
Just a quick note for the campers on site 1 from Thursday 14th - 17th Aug we apologise for the disturbance a family booking caused on the campsite with the foul language and noise. It’s very unfortunate and although asked the to keep the noise and the children down after 10pm quite time and off the play area it was like trying to hold back the tide. Toilet roll thrown all over and push down the toilets blocking them. Ran a-mock in the farmer barn of new baled hay (private farm). We have responded to all the complaints from other campers by blocking any further bookings they try to make (not that they will as I’m everything bad you can think of)leaving remarks were your a cu#t and said in front of a lady in the book office to say she was stunned would be mild) and they will be writing bad reviews that’s a cheek.
So I am very sorry for anyone offended and their camping trip disturbed by this family group.