Pet Rescue Fundraising Campsite

Ik was blij met Absolutely great site , family friendly, couples/adult friendly
Great catering van and pop up bar
Facilities basic but completely adequate
Showers great 👍
Location beautiful

Ik was niet blij met What's not to like

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Van de manager: Thank you for your review and recommendations, all the staff as you know work very hard with the upkeep & the campsite facilities and it's lovely for it all to be appreciated so thank you. Until next time stay safe & happy camping

Ik was blij met We really like this campsite and have been a few times now. It’s in a good location close to Rhyl and Prestatyn. Also the water fall down the road is great if you don’t want to venture to far out.
It has everything we need toilets/ showers etc. friendly staff always there if you need them.

Ik was niet blij met N/A

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Ik was blij met All aspects of campsite very friendly staff and well run would recommend to friends and family.

Ik was niet blij met Some of the pitches are a little rough and worn.

Children’s play area could do with an upgrade.

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Van de manager: Sadly being an all grass site the pitch do show wear & tear, we have on some managed to put false grass to see if that helps, we hope to do more but the cost is difficult as we are here to raise funds for the Pet rescue. Totally agree the swings could do with an upgrade but this sadly is down to cost they may be removed after this season.
We are pleased you enjoyed your stay and your kind recommendations to family and friends. Until next time best wishes and happy camping & safe travels

Ik was blij met A lovely view and large campsite. The burger van was a bonus on Friday, good food. The fire pits are also good fun.

Ik was niet blij met The toilets and showers for the price could have been nicer, they smelt really bad from the other side of the campsite. I have noticed the owner is very defensive on here and this is just a fact.
We also found that we have never been anywhere that charges to get rid of rubbish.
There is also a sewage site next door and it does smell (we walked past it).
It’s also not clear on the website that the hot tubs are a lot extra and also the food van is Friday-Sunday which was a shame. Also no shop on site so we personally wouldn’t be back however did enjoy our stay still.

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Van de manager: Sorry you feel you don't wish to visit again or recommend our site, if I may answer you points in order.
Toilet on site 2 are for night time usage as it saves campers walking over to the flushing toilets on site 1 (only a few yards from your pitch) . There are showers on site 1 & 2 both sets are clean, free to use & were relined this season.
If you had read your information sheet you would have seen the need to pay for any rubbish to be removed as the skip cost over £265 per week asking £4 from a camper for 2 bags is not a lot, but we could add the cost in the camping fee's as most campsite do or would you prefer the charity we raise funds for to cover the cost?? at least we give you the options (look at the T&C on here it is not stated we will remove your rubbish/waste)
The water treatment works has cost millions of pounds is totally enclosed and no smell or the new build houses overlooking the site would not have sold (everyone go's to a toilet that waste go's to a treatment plant, plus the trees have now grown so visually it's hidden, the smell is produced by your subconscious suggestion.
The Pitchup has not got the listing for the hot tubs so the cost of heating over a thousand litres of water + the water meter cost is immaterial to your booking.
The food van is as stated open at weekends & Bank holidays. The shop for anything you've forgotten is incorporated within the food van and you only need to ask for anything needed as the staff have access, but with a shop within 1 mile it's normally not an issue unless campers never leave the site, & we shop for them. We charged your phones daily at no charge, and if I am defensive so would you be, as a group of 3 young ladies very well behaved, and very pleasant had made the comments you have plus the farmers are spraying field all around the campsite and the country the small is your food being produced for the shops and in turn for the treatment works. I hope this information helps answer some of your points, I do thank you for giving me the opportunity to answer without bias. Best wishes to you all and with your futures adventures through life.

Ik was blij met The kids having fun , out of all the places we stayed on our Wales tour my little girl really enjoyed the site and the friends she made , on arriving my little girl got spoilt with some sweets from the owner nice touch , this site is what you make it ... I'll look back and say we done something nice supporting this site for the dogs ...

Ik was niet blij met Nothing

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Van de manager: Thank you for your review and we are pleased your little one enjoyed the site it an old fashion site with space for family games instead of screens.
Until next time safe travels and happy camping

Ik was blij met Lovely campsite, good location, kids enjoyed their first camping trip, kids play equipment was a big hit.

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Van de manager: We are so pleased your fist camping trip with the children was enjoyable for everyone. Thank you for your review and recommendations. Let hope this is one of many camping trips you will be experiencing all over the country. We wish you all well and safe trips on you exciting new adventures.
M & Family

Ik was blij met Big and very level pitches.
Other campers were really friendly.

Ik was niet blij met Portaloos only in site 2 that had no lighting. The shower had nowhere to put your clothes - no hooks or shelves and the water drained directly through the door.
An extortionate £4 to take your rubbish away was charged as there are no bins. We took our own rubbish away which was ok but as we have a dog, we were aware of having poo bags in our vehicle.
The main thing that would put me off from returning was the fact that the site was immediately next to a Sewage treatment plant which gave off a really unpleasant smell.

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Van de manager: The port-a-loos were added purely for night time use, as a curtesy to campers who don't wish to walk a few yard to the flushing toilets that are illuminated all night, it also states on the information sent with the confirmation site 2 is non electric and torches are required.
The reason for the refuse charge is simple and also stated on the information sheet £4 for 2 clear bags available at the check-in this cover the cost of the skip that we are charged £264.+vat per week, I am sure the options given are reasonable or would you rather the charity we raise fund for paid the bill?
I am afraid you are very wrong about the smell as it was the surrounding farmers field that had been sprayed (if you want food in the shops for your table the farmers have proactive jobs to do to provide the raw material to the veg shop, butchers, supermarkets)
The treatment works are full enclosed and there is no odour and once all the trees have grown you would not know it was there or don't you go to the toilet) PS If you had looked there is a bin for dog poo perhaps, you should have asked at reception were all your queries could have been answered and any worries laid aside, I never understand why campers only complain after they have left. We are sorry you had such a miserable time and we wish you well with other camp sites safe travel to you and yours. PS nothing wrong with the free showers & hot pot wash

Ik was blij met Lovely site, friendly owners and large pitch area. Clean loos and hot showers included in the price. Food truck at the weekend which smelled amazing I just didn't make a note of the times :-(

Perfect location between Prestatyn and Rhyl

Ik was niet blij met Nothing about the site.

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Van de manager: Tank you in nice to be appreciated and the campsite staff thanks you also. Until next time happy camping and safe travels

Ik was blij met Friendly. Quiet site, pitch was fairly level.

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Van de manager: Happy you enjoyed the site enough to come again sad you don't want to invite your friends, we welcome lone travellers and hope we offer a safe campsite.
Take care and happy adventures

Ik was blij met Fruendly service. We got to the food van and little late and the lady tooke an order from us anyway. This was very much appreciated. The whole campsite had a friendly atmosphere, and I feel it is very well located. The beach is only 10 minutes away and you also have nice looking pubs (we didn't go in them) up the road. In addition, supermarkets were around 10 minutes drive away too which is very convenient. The surrounding hills still give you the feeling of being out the way. I felt the amenities were well kept, showers were pretty much the perfect temperature, with lots of power and clean. Never had any issues with the bathrooms at all, however I can imagine that if I did, the people running the site would have sorted it straight away. This was our first time camping with our children (5 & 3) and well will definitely be returning at some point.

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Van de manager: Thank you for your review it's very much appreciated, and you and your family will be welcomed back anytime. Until then happy future camping and safe travels