Lady's Mile Holiday Park

Liked Facilities, staff, location, weather.

Disliked The distance from my house 😂😂😂

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Liked Brilliant site
Loved the marquee tent with the food,drinks,music and entertainment

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Liked The friendliness, plenty of toilets, club house, swimming pool.

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Liked The pitches are large in size and there are ample toilet and shower facilities, they do get busy but it was august!
The pool was busy but a booking system is in place to limit this and ensure all had an opportunity for a slot.
Dog facilities are good, the pump track for kids was a good addition.

Disliked Tents caravans and static are all mixed.
The owners try to keep the toilets and showers clean however they are often in a disgusting state, excrement all over the toilets rendering them unusable and the showers not much better.
It is a busy site, we pitched as far away from the main facilities and play areas as possible but children and adults appear to run wild on electric scooters and motorbikes with no stopping them from management or staff. The roads were used as a race track daily.
The arguments we witnessed between people using the site although amusing to watch was not ideal.

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Liked Good size pitch, plenty of pitches to choose from, clean facilities, good shop on site for all essentials, good indoor pool and outdoor pool, nice little sauna

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Liked This is a brilliant family friendly site. Bathroom facilities were clean & well maintained. Lots to do on site & all staff we spoke to were friendly & helpful. Will definitely visit again.

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From the manager: Thank you for your lovely feedback Hannah! We’re so pleased you enjoyed the family-friendly atmosphere, our clean facilities, and the activities on site. It’s great to hear our team made a positive impression too. We look forward to welcoming you back again soon!

Liked Great site and location. The entertainment team are absolutely amazing! There is so much for kids to do. Great clubhouse (with little Costa) and plenty going on. The site shop is well stocked for necessities and the chip shop and takeaway pizzas are a great option.

Disliked Annoying the slots for the pool have to be booked and you only get 50 minutes. All bingo is cash payments but there’s only one way to get cash - a cash point that doesn’t work! The administration team in the office (especially the supervisor) are really really unorganised. The bathroom facilities are kept clean but are in desperate need of a return and are very dated.

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From the manager: Thank you for sharing your detailed feedback. We’re delighted to hear you enjoyed our location, entertainment team, kids’ activities, clubhouse, and on-site amenities.

We appreciate your comments regarding the pool bookings, bingo payments, office administration, and bathroom facilities. Your feedback is very valuable and will be shared with the relevant teams as we continuously look at ways to improve the guest experience.

We hope to welcome you back in the future so we can provide an even better stay.

Liked Staff and quality of entertainment

Disliked Probably a bit off refurbishing will help

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From the manager: Thank you for sharing your feedback! We’re glad you enjoyed our staff and entertainment. We appreciate your comments regarding the facilities, and we’re always looking at ways to improve and refurbish where needed.

Liked The site was very big with the choice of four fields and you could chose your own pitch. The toilets and showers were cleaned regularly by us. The staff were very friendly and helpful. The food was good and the facilities were good. The shop prices were reasonable. We loved playing Bingo every night. Always lots of entertainment on for the kids and adults

Disliked Unfortunately some guests didn't follow the rules with dogs and let them run around off the lead when walking around the camp. I also nearly stood in dog poo several times as owners hadn't cleaned this up. The day we went swimming, the pool was over crowded. You couldn't move without bumping into someone. Saw a few horrible accidents with kids falling off their scooters, trying to come down the hill right from the top. Lots of children were unsupervised on the road ( under 8) luckily we crawled up the road in the car, as so many children ran out or rode infront of us on their scooters, no parents in sight.

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From the manager: Thank you for taking the time to leave such a detailed review Caroline. We’re really pleased to hear you enjoyed your stay, especially the flexibility of choosing your pitch, the cleanliness of the facilities, and the great atmosphere around the park. It’s lovely to know our team made a positive impression, and that you enjoyed the food, entertainment, and of course — nightly bingo! 🎉

We also appreciate you highlighting some areas of concern. We take our dog policy seriously and will continue to remind guests that dogs must be kept on leads and waste must be picked up immediately. We're sorry to hear that this wasn’t consistently followed by some guests during your visit.

Regarding the swimming pool, it can get busy during peak times, and we understand how this may have impacted your experience. We’ll continue to review our pool capacity management to make it as enjoyable as possible for all guests.

The safety of children on site is incredibly important to us. While we encourage freedom and fun, we do ask that parents supervise their children, particularly around roads and hills. e-scooters are not permitted on park. I can assure you that our staff do challenge those using them when seen. Your comments will be passed on to our team to help inform our ongoing efforts to keep the park safe for everyone.

Thank you again for your feedback — we hope to welcome you back for another fun-filled stay soon!

Liked The dog agility field was a nice addition

Disliked The facilities are tired and in need of some updating and decorating. The toilets and showers were clean, but also quite dated. A shelf to place shampoo etc.. and a couple of hooks would make showering much easier.

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