Camping Le Thouet

喜欢: Nothing, apart from the helpful lady who assisted me with the wi-fi

不喜欢: Everything, it was just a field that needed mowing, the toilets were disgusting as was the reception area & nothing like the pictures on the website, extremely pleased we were self sufficient.
The reviews were obviously a complete lie as to the actual standard, would not recommend. The only saving grace were thr surrounding vineyards

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来自经理: Hello!
I respectfully disagree with this review. If the individual encountered any issues or were dissatisfied with their experience, I would have appreciated the opportunity to address their concerns directly. I would have been more than willing to make immediate arrangements to enhance their stay or issue a refund.

We encountered a problem with the tractor, resulting in some grass areas being longer than usual. However, we provided access to two sanitary facilities, and I suggested utilizing the one near the pool area, as we were closing the other due to low occupancy. The guest indicated they did not require its use, as they had their own facilities.

The reviews from my previous clients were genuine and accurately reflected their experiences, as they stayed for more than one night and were able to fully assess the site. Therefore, I find it disheartening that a single negative comment, stemming from a brief stay, could overshadow the considerable efforts we have made over the whole season.

喜欢: Peaceful

不喜欢: No one on reception. No one in the bar/pool
The pool looked very unkempt
Shower and toilets were adequate

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喜欢: Peaceful, chilled site, friendly staff, lovely pool, perfectly functioning shower, toilet block all immaculately clean.

不喜欢: Nothing

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喜欢: Excellent welcome, home made food, beautiful setting, great pool, quiet, superb for cycling.

不喜欢: nothing

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喜欢: Friendly - nice bar - good shower and toilet

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喜欢: Friendly proprietor and hot water!
We used this campsite for one night only in November as a stopover through France. The owner was lovely and accommodating, spoke excellent English and made us very welcome on a dark evening. Wish we could have spent longer there and in daylight as it appeared to be in vineyard territory and it could have been splendid.

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喜欢: Roomy, and Quiet. Flat pitches

不喜欢: The booking was made after searching several places, on the grounds that the pool, bar and restaurant where open.
Everything was shut!
The 1 shower was broken and unuseable.
Out of 5 toilets only one was open for use with a broken door lock.
We were extremely disappointed on our first ever holiday in a motorhome and first holiday for many years.
The owners should be ashamed to have such a disappointing business.

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喜欢: Loved the location, the relaxed atmosphere, the lovely pool and staff. We stayed at the beginning of our trip and then liked it so much we booked our last stay there too!

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喜欢: Inexpensive and quite

不喜欢: Pool closed green and slimy
Never saw anyone to check in with only a dog!
River very unappealing
Very basic facilities

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喜欢: Absolutely nothing.Left the site with staying it was an absolute disgrace and you should be ashamed of your selves as an organisation promoting such a venue.

不喜欢: Hello
I am emailing you about a campsite that we had booked for 6 nights through you this summer - Camping Le Thouet, Montreuil Bellay, France.
I have taken photographs, one of which suggests ACSI Inspection.
We arrived at the site at 3pm only to find no staff, a chaotic reception and what looked to be a derelict site. Photos of ‘the play area’, the activities ‘marquee’ and a recreational area are enclosed. The amount of broken outdoor furniture was staggering and the general unkemptness was worrying.
We had a look around, rang the bell several times, shouted etc and still nobody came.
We then looked at the toilet shower block, not only was it inadequate and woeful, it was an environmental health hazard.
We left the site!
We are concerned that this site is displaying an ACSI inspection notice - this is on their very misleading and outdated website.
We contacted the site as we were leaving the area and the owner said she had ‘gone inside’ as it was raining; it wasn’t.
We booked the site and paid for it through PitchUp.com and have of course contacted them. We would like to have our payment refunded and if there is anything you can do to help us with this, we would be grateful.
We are also contacting the local authority in the area and the the Tourist Office.
Thank you for taking the time to read this email and we hope you may be able to help us.
Kind Regards
Jill Mannion Brunt + Stephen Brunt
(the booking is in the name of Stephen Brunt)

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