Beverley Park

喜欢: Lovely views where were were sited. Fish and chips were lovely. Would stay again. Hopefully better weather..

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来自经理: Hi Joy,
Thanks so much for your lovely review - pleased you enjoyed the fish and chips and the views :)
I'll keep my fingers crossed for the weather for your next visit, look forward to seeing you soon!
Nikki

喜欢: The staff were very friendly. The entertainment in the evening was excellent. The shower and toilet block were in excellent condition. Great view from the campsite.

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来自经理: Hi Natasha,
Thanks for your review - so pleased you found the team to be friendly and enjoyed the view.
The entertainment team this year are truly brilliant - the shows they are doing are so fab, I don't know how they have the energy!
One of our toilet blocks has just had a stunning makeover to match the other which was renovated a couple of years ago so I'm glad to hear you liked them!
We look forward to welcoming you back really soon!
Nikki

喜欢: Recently refreshed toilet and shower facilities were very good. Pitch was reasonable size.

不喜欢: Not the most accurately described site on Pitch Up, wording like ‘family-run’ and ‘relaxation’ conjures up images that do not fit with what is a huge holiday camp of a site.
Tourers are also second class citizens at Beverley Park, DO NOT make the mistake we (and every van that entered the afternoon we arrived did) of following the directions and committing to turn left into the car park to check in!!
The parks own staff seem happy to abandon their liveried site vans and vehicles in the bays required by tourers to get in and out smoothly, meaning you turn into a dead end of a car park and are immediately in a ‘sticky situation’!
Not how you want to feel 30 seconds after landing on site.
This was not a one-off, the fleet remained there throughout our stay.
Huge site, lots of vans, lots of people, all the facilities of a holiday camp, and at the high end of pricing because of it.
Multiple signs, posters and even fliers handed to us, advertising the ‘Trade-In your tourer’ scheme against a static van or lodge at Beverley Park.
No, sorry not for us, we will not be back.

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来自经理: Hello Tim,

Thank you for taking the time to share your feedback.

I’m really pleased to hear you were happy with the newly refurbished toilet and shower facilities, and that the pitch size met your expectations.

As you visited during an especially busy Easter weekend, I’m sorry to hear that your arrival experience wasn’t up to the standard we aim for and that you encountered issues in the car park. I completely understand how frustrating that must have been. I’ve passed your feedback about signage and staff vehicle placement to the relevant teams so we can make improvements going forward.

We are a family-run park, and we understand how important holiday time is so a relaxing environment is what we aim for, whilst guests make the most of our beautiful sea views and wide range of facilities. We love welcoming touring guests and also like to share the option of upgrading to a holiday home for more frequent breaks. That said, we completely respect that many tourers are passionate about their setups, and I’m sorry if this felt overwhelming— we’ll definitely take your comments on board.

I’m sorry to hear that you wouldn’t consider returning, but I hope you might reconsider in the future as we’re always working to make the experience better for every guest.

Kind regards,
Nikki

喜欢: Everything was amazing start to finish, will be returning. Definitely recommend

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来自经理: Hi Victoria,
Thanks so much for your review and lovely photo!
Delighted to hear you had an amazing stay, we can't wait to see you again soon!
Nikki

喜欢: A wonderful break away, friendly, clean and safe. Everything felt relaxed. A nice sized pitch and good mix between entertainment and time outdoors in the open spaces.

不喜欢: A small indoor pool, so it was a shame the outdoor pool wasn’t open, but it was still great value for money!

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来自经理: Hi Joanna,
Thank you so much for your lovely review! Really pleased you had a great break and felt relaxed. The entertainment's team this year are amazing and I'm pleased you got some time in the outdoors too!
Our outdoor pool opens on 3 May until 14 September, so please do come back and visit us really soon!
Nikki

喜欢: Great staff very friendly on arrival. Entertainment was excellent my 9 year old loved it, her only wish was that we could stay longer.
Indoor pool was good, we were a bit early in the season so outdoor pool not open but looks amazing.

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来自经理: What a lovely review to read! Thank you so much for taking the time to leave it.
Really delighted that your little one enjoyed the entertainment and loved the pool - the outdoor pool opens on 3 May until 14 September - so please do come back and visit us soon!
Look forward to seeing you again,
Nikki

喜欢: The facilities and staff are amazing here! Excellent value for money. I felt very safe and had a really large pitch all to myself. Thankyou!

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来自经理: Thank you so much for your fab review - delighted to hear that our staff and facilities were amazing and you found it to be value for money.
We look forward to welcoming you back really soon!
Nikki

喜欢: Clean wash rooms toilets

不喜欢: The outdoor pool was closed as buildings work was going on. Also pitch 14 which we had alone with others on same row had a busy road directly behind us which was very noisy day and night which we wasn’t aware of when booking. The dog walking area you had to pass the same busy road which cars were travelling in excess of 40mph at a guess which made it difficult to cross with dogs and children. I did mention all
To camp staff who agreed with all of the above.

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来自经理: Hi Alex,
Thank you for taking the time to share your feedback.
I'm sorry to hear that aspects of your stay didn't meet your expectations. I’d like to clarify that the outdoor pool wasn’t closed due to the nearby building work, which is nearly complete—it is scheduled to do open for the season on 3 May.
I understand that the road behind your pitch caused some disturbance, and I'm sorry this affected your overall experience.
I'd like to reassure that we genuinely value your comments as we continue working to enhance the experience for all our guests. We’d love to welcome you back in the future—and should you choose to stay with us again, you do have the option to request a specific pitch for a small fee if you saw any locations you preferred during your last stay.
Kind regards,
Nikki

喜欢: Had a great time . There was nothing we didn't like and won the bingo to. Bonus

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来自经理: Hi Diane,
Thanks for your review - delighted to hear you won the bingo! I hope you didn't spend the winnings all at once - unless it was on your next trip to us of course :)
Look forward to welcoming you back soon!
Nikki

喜欢: Nothing

不喜欢: Asked to be close to toilets. We were close but they are closed for renovation. It was a long way down hill to only other block. Bar upstairs full of kids running round the tables rolling on the floor shrieking. It was an absolute shambles. Went to reception to find out when other bar was opening. Answer....... no idea. Stayed one night although paid for 3. Will NEVER go back there again.

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来自经理: Hi Honor,
Thank you for taking the time to write a review - I am sorry that you were disappointed on this occasion.
I can see that we tried to accommodate your request on arrival to be close to the toilets, however, due to being a particularly busy weekend, we were sadly unable to move you. We do advise that you let us know of specific pitch requests as soon as possible and prior to arrival, as we often have more flexibility at an earlier point.
We are a family and couples park, but we do ask that all our guests are respectful of other guests while on the park and enjoying the facilities - I understand we did have a couple of issues with some children in the bar on the Friday evening of your stay, however our team spoke to those involved and the situation was swiftly rectified.
I am sorry that you feel you would never visit again, and do hope that should this change in the future, you will give us another try - our renovations have been completed at the top toilet block, so these will be opening in the next week and are looking incredible.
Please don't hesitate to get in touch if there is anything further we can do and thank you once again for your feedback, we will take your comments on board for future.
Kind regards,
Nikki