Berrends Farm Caravan and Camp Site

喜欢: A nice level site with facilities as described. We enjoyed a quiet and peaceful night there. Very convenient for the M50.

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喜欢: Quiet rural campsite with good facilities. Easy check in. Very good value for money.

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喜欢: Peaceful, very clean, facilities just what we needed.

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喜欢: Countryside, convenience To M50 and M5.

不喜欢: Too few showers and toilets for amount of pitches, not very clean.

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来自经理: Were you at Berrends Farm ?

喜欢: Open pitch, helped find a spot by the owner. Quiet and peaceful campsite. Toilets/Showers/washing up facilities are okay
Great recycling points
Late check in and check out
So close to many local pubs and very close to the Malvern hills for a great walk
Great price per night

不喜欢: Toilets/showers/washing up area wasn’t super clean but still ok to use.
No toilet roll left or soap in toilets
Bins were overflowing

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来自经理: Thanks for your booking. Much appreciated.

Thanks for your comments. If there is ever an issue and as the signs say please report and action will be taken.

The weekend just gone was the busiest weekend for many many months. It was very much a shock how busy it was

best wishes

Peter

喜欢: Lovely site, clean, quiet and relaxing.
Public areas cleaned regularly.

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来自经理: Thanks for choosing our site. Thanks for review.

Hope to see you again.

Best wishes

Peter

喜欢: Location suited us and the campsite was quiet.

不喜欢: The field we pitched in was covered in animal droppings, a walk to the toilet was like a game of hop scotch . Not enough toilets / showers for the amount of campers and they were dated and inadequate.
Cleanliness generally throughout the site was poor.

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来自经理: So pleased you are the absolute minority.

If you had any issues you could have rung me.

It's strikes me you should put you hand in your pocket and stay in a hotel. Rather than that you go budget and stay on a livestock farm.

I will put you on the list to be blocked.

喜欢: Quiet well kept field with electric hookup, plenty of room between pitches, great location, Malvern Hills and riverside villages within 10-15mins drive

不喜欢: Washroom facilities basic, but more importantly poor unclean condition. OK if you're in a motorhome or caravan abd happy to use own bathroom but otherwise disappointing.

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来自经理: We didn't have anyone make any contact with respect any issues.

It's a shame people prefer to suffer then complain after.

We will try harder.!!

PLEASE folks if you come tell US if there are any issues

Thanks

喜欢: Countryside and food location

不喜欢: No hot water for showers or washing up for 2 days, had to take cold showers.
Bathrooms are very outdated no hand soap, mirrors or sanitary bins.
Showers have no way to clean down afterwards so always dirty
Expensive for what you get

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来自经理: Dear anonymous

There are signs if any problems please report. We had no reports whats so ever.

There are 3 mops outside shower blocks fir use.

喜欢: Peaceful site, easy to find

不喜欢: Outside washing up facilities

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来自经理: I have to comment on your review:-

We don't provide accomadation we provide a mown pitch of grass for you to bring your accomadation to.

Customer service if you had something you needed assistance with we would have been delighted to assist if we could.

WiFi if you had searched for WiFi and entered you email address ( no password) you would have had free high speed WiFi


We are curious that you have said you would recommend Berrends and in fact would come back. It makes me have to ask the question WHY if we got so much wrong.