Oakwood Farm Touring Park

Gostou: Nice site with good facilities. Close to ferry port and Chester zoo

Não gostou: Lot of road noise

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Do gerente: Dear Pat,

Thank you kindly for your review, we are pleased you enjoyed your stay.
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We can only apologise for the road noise but due to the close proximity to Chester and the motorway links to Manchester/Liverpool/North Wales we do experience traffic noise.

We hope you will visit us again soon.

Kind Regards
Oakwood Farm Chester

Gostou: Very clean and tidy site. Excellent toilets and showers although no where for toiletries when showering

Não gostou: Road noise

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Do gerente: Good afternoon Nigel,

Thank you kindly for your review, we are pleased you enjoyed your stay.
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We can only apologise for the road noise but due to the close proximity to Chester and the motorway links to Manchester/Liverpool/North Wales we do experience traffic noise.

Thank you for your feedback regarding the showers, it is something we will certainly take on board and look in to.

Kind Regards
Oakwood Farm Chester

Gostou: Stayed a couple of times now and it is a firm favourite, excellent amenities, WIFI is a bonus, looking forward to staying again.

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Do gerente: Hi Shaun
Thank you for your review, we look forward to seeing you again soon
Kind Regards
Oakwood Farm

Gostou: This was a lovely site, immaculately maintained. There was water on each pitch and the showers and toilets had been newly renovated and spotlessly clean. There was even a cafe selling breakfasts and snacks. There was a bus stop outside the site into Chester, though the service was infrequent, but the park and ride was a 10 minute drive away. There was also a lovely restaurant less than a mile away.

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Do gerente: Hi Pam

Thank you for your review, we are pleased you enjoyed your stay

Kind Regards
Oakwood farm

Gostou: Love the fact that the site is very secure with keypad gate to get in.
Lovely well kept pitches with nice short grass and well kept toilets and showers

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Do gerente: Hi
Thank you for your review, we are pleased you enjoyed your stay with us and hope to see you again soon
Kind Regards
Oakwood Farm

Gostou: The site was well maintained and the toilet and bathroom facilities were spotlessly clean. The owner and staff members were very friendly and helpful and a great breakfast was had at Foxes Tearooms on site.

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Do gerente: Hi Emma,

Thank you for your review, we are pleased you enjoyed your stay.

Kind Regards
Oakwood Farm

Gostou: Great little site, very easy to get to and handy for Chester attractions including zoo, city and shopping.

Não gostou: Take some ear plugs for overnight if you're bothered by road noise

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Do gerente: Dear Guest,

Thank you for your review, we are pleased you enjoyed your stay.
We can only apologise for the road noise but due to the close proximity to Chester and the motorway links to Manchester/Liverpool/North Wales we do experience traffic noise.

Kind Regards
Oakwood Farm

Gostou: The motorhome pitches were of adequate size and had all the services we needed. The showers were very good, along with the toilets and are a credit to the site team - Well Done.
Access was easy, even though we were late but sufficient instruction had been given to us.

Não gostou: The Grey Water discharge point could do with looking into as it was very tight for our motorhome, and I couldn't see where the water was discharging to.

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Do gerente: Dear Guest,

Thank you for your kind review. We are so pleased you enjoyed your stay with us once again.
Thank you for your feedback, the grey water disposal point is something that Peter (the owner) is looking into, which we hope will be improved soon.
We hope you will visit us again.

Kind Regards
Oakwood Farm Chester

Gostou: Loved the site. No complaints whatsoever

Não gostou: None

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Do gerente: Hi Lian
Thank you for your review. We are pleased you enjoyed your stay
Kind Regards
Oakwood Farm

Gostou: Well looked after. Toilets and showers good. Very clean. Polite and helpful reception. Easy access.

Não gostou: We booked an extra night on the 14th March. We had already paid the original bill but I was not asked to pay the extra night at the time of booking. I then received an abrupt email asking me to pay immediately as this was due on the 8th March, before we had decided to stay the extra night. I was quite offended by the tone of the email and as Pitch Up had not asked me to pay I assumed I would pay on arrival. The receptionist apologised but said these were automated emails. This is not acceptable under these circumstances.

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Do gerente: Dear Ann,

We are pleased you enjoyed your stay here at Oakwood Farm and it was lovely to meet you both.
I can only apologise once again for the email upsetting you. Like my colleague and myself said, the emails are automatically sent. The last thing we want to do is to offend anyone. We will certainly look into changing the wording in the automated emails that are sent out.
We wish you are a safe onward journey.

Kind Regards
Oakwood Farm Chester