San Servolo Wellness Camping and Resort

Camping and touring

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.
• Modifications are subject to a €100.00 ($104.48) fee.

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• No refunds/discounts for inclement weather, late arrivals or early departures.
• Units will be allocated on arrival.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are prohibited from main facilities and amenities.
• Dogs are required to wear a muzzle.
• Guide dogs are allowed on site free of charge.

General

• Bookings are nominative and non-transferable.
• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Quiet hours must be respected between 10 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• The bar is open between 06/01 and 08/31.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.
• The sauna (and/or hammam) is open between 01/01 and 12/31.
• The spa is open between 01/01 and 12/31.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Pool

• Only park guests are authorized to use the pool.
• Please note there is no lifeguard on duty.
• Swimsuits are required and cut-offs or Bermuda shorts are not permitted.
• The indoor swimming pool is open between 01/01 and 12/31.
• The outdoor swimming pool is open between 01/01 and 12/31 (subject to weather conditions).

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• No charcoal barbecues allowed.
• Open fires are prohibited.

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.
• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must register at reception and pay their fee.