Riverside Leisure Park

Liked Location in Northumberland

Disliked Touring pitches flet cramped with not enough space between pitches.
Toilet, shower and dish washing facilities were limited given the number of pitches. 3 showers, 3 toilets 3 washbasins in total. Showers were too hot and temperature could not be changed. The shower ran for 5 seconds, requiring constant pushing of the valve - very old fashioned - and the cubicles were cramped and no seat. For dishwashing there were 2 sink, but one sink was out of action due to hot water tap not working. As for recreational facilties it's the only site I've been to where the pub etc is not located in the actual site, but across the main A697 road some 350 yards from the main reception area and double that if you're further along in the site.

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From the manager: Thank you for sharing your feedback. We're glad you enjoyed the location in beautiful Northumberland. We're sorry to hear that some aspects of the facilities and layout didn’t meet expectations. Your comments are valuable and will help us as we continue to improve the experience for all our guests.

Best wishes,
Team Verdant

Liked The location of the site, a short walk to the Town.
The ducks and ducklings on the site were lovely to watch.

Disliked Large groups of adults on the site.
Children riding up and down the roads of the caravan park which is apparently not allowed.

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From the manager: Thank you for your feedback. We’re glad you enjoyed the location and the charm of the ducks and ducklings during your stay. We appreciate you raising your concerns about large groups and children cycling on the park roads, as well as the ramps being used. Safety is very important to us, and your comments will be shared with the team to review how we can better manage and enforce site rules to ensure a safe and enjoyable environment for all guests.

Best wishes,
Team Verdant

Liked Wildlife is enjoyable. Lot of Ducks wandering around. Toilets and showers good. Water at pitch is convenient

Disliked Small, uneven pitches. No TV signal. Road noise can spoil the experience.

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From the manager: Thank you for your feedback. We’re glad you enjoyed the wildlife, especially the ducks, and found the facilities and water access convenient. We appreciate your comments about pitch size and condition, TV signal, and road noise—these will be shared with the team as we look at ways to improve the overall guest experience.

Best wishes,
Team Verdant

Liked Friendly/helpful receptionist; close to town( uphill walk); Bus station beside Bull Hotel to get to Berwick upon Tweed ; ducks & ducklings.

Disliked Small shower cubicles; nothing to mop floor with in shower block; pitches very close together; noise from road; no privacy ( i.e. pitches not separated by hedges very expensive to wash & dry clothes (£9); charge for Wi-Fi.

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From the manager: Thank you for your feedback. We’re pleased you enjoyed the friendly welcome, convenient location, and the local wildlife—it’s always a treat to see the ducks and ducklings.

We appreciate your comments about the shower cubicles, pitch layout, road noise, laundry costs, and Wi-Fi charges. These points will be shared with the team as we look at ways to improve comfort, privacy, and value for our guests.

Best wishes,
Team Verdant

Liked Pitch was ok

Disliked Toilet block needs updating

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From the manager: Thank you for your feedback. We’re glad the pitch met your needs, and we appreciate your comment about the toilet block. This will be shared with the team as we review future improvement plans.

Best wishes,
Team Verdant

Liked Location nice places to walk was central for where we visited

Disliked Nothing

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From the manager: Thank you for your kind feedback! We’re delighted you enjoyed the location and nearby walks, and that it was a great base for your visits.

We’d love to welcome you back for another stay in the future.

Best wishes,
Team Verdant

Liked Riverside is in a lovely location along the banks of the river with ducks wandering around.The reception staff are friendly and helpful.The Pod was situated in a good position not too far from the toilets, showers, dishwashing and washing machine area.There was a fridge in the pod,a lamp and a plug socket.Outside there was a picnic bench.The site is quiet at night as the bar and entertainment area is a walk away on the other side of side of the main road.The Pod was great value for money.

Disliked The swimming pool was free but you had to give 24 hours to book.Maybe I didn’t read up about this properly but on a short stay it was hard to arrange.

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From the manager: Thank you for your lovely feedback! We’re so pleased you enjoyed the riverside setting, friendly welcome, and the comfort and convenience of your pod’s location and amenities. It’s great to hear you found the site peaceful at night and good value for money.

We appreciate your comments about the swimming pool booking system and understand how this could be tricky on a short stay. We’ll look at how we can make this clearer for future guests.

Best wishes,
Team Verdant

Liked Cosy pod nice mini fridge (handy) great location for walking

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From the manager: Thank you for your lovely feedback! We’re so pleased you enjoyed the cosy pod, found the mini fridge useful, and made the most of the great walking location.

We hope to welcome you back for another relaxing stay soon.

Best wishes,
Team Verdant

Liked Ideal stopover on way to Scotland. Loved the tame ducklings on site!

Disliked As previous comments, toilets and showers are well below par and in need of modernising.

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From the manager: Thank you for your feedback. We’re glad you enjoyed the site as a convenient stopover and that the friendly ducklings made your stay more memorable. We appreciate your comments about the toilets and showers, and we’ll share them with the team as we look at options for future upgrades.

Best wishes,
Team Verdant

Liked Good size level pitches. Beautiful location, parks and good facilities at the complex. Food is good and reasonable.
Staff are great
3rd time I've been this year. 2 year old daughter adores the place especially the parks and ducks

Disliked Washrooms could do with an update,

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From the manager: Thank you for your lovely feedback! We’re delighted to hear you’ve returned for a third visit this year and that both you and your daughter enjoy the location, facilities, and of course, the ducks. It’s great to know the pitches, food, and friendly team have made such a positive impression.

We appreciate your comment about the washrooms and will share this with the team as we look at future improvements.

Best wishes,
Team Verdant