Billing Aquadrome

Liked Absolutely nothing. Terrible place

Disliked Work vans everywhere litter everywhere

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From the manager: We’re really sad to read your comments, as we truly believe our place is phenomenal with so much to do and see, set in such beautiful surroundings.

At busier times, litter can unfortunately build up quicker than we’d like. To tackle this, we’ve recently purchased and placed extra bins around the park to encourage everyone to do their bit. Our park teams also work hard to get on top of it as quickly as possible, making sure everything is returned to clean and tidy again.

In addition, we do not allow company signage vans on the park, and these will be challenged immediately by our team if seen.

It’s in our nature to care for our park and guests, and we’d love the chance to welcome you back so you can experience it at its best where the focus is on relaxation, fun, and those beautiful views.

Liked Big site, clean facilities. Outdoor entertainment was brilliant only there for an overnight stay but could've done longer

Disliked Pitches were tight to get out (shedluck 3 area) luckily there wasn't anyone opposite us 😬 not well signposted to different areas ended up walking round trying to get back to entrance as exit sign took you miles out of way.

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From the manager: Thank you so much for sharing your thoughts! We’re delighted you enjoyed the outdoor entertainment and found the facilities clean always lovely to hear!

We totally agree with you on the signage front it’s something we know we need to do much better with, and the great news is we’re already working on improving signs all around the park so guests can get where they need to go without taking the “scenic detour.

Hopefully next time you can stay a little longer and enjoy even more of what the park has to offer!

Liked Unfortunately find it hard to say anything I liked about the Park

Disliked We did not get the electric gravel and hardstanding pitch that we had booked a week in advance. Instead we were sent to some overflow area of rough grass. All motor homes in this area seemed very close together. Also a long distance away from facilities, such as toilets and showers.

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From the manager: We’re very sorry that you did not enjoy your stay with us. We acknowledge there was a mix-up with the pitches, and we sincerely apologise for this. Our touring team is working hard to ensure smoother arrivals in the future.

Our park is truly amazing, with an abundance of things to do and see, and the location and surroundings are simply stunning.

It’s in our nature to continually improve and provide the best possible experience for our guests, and we hope to have the chance to welcome you back so you can enjoy everything our park has to offer.

Liked Great location for children

Disliked Pitches become a free for all we were booked next to our family and ended up other side

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From the manager: Thank you for sharing your feedback with us.

I’m so pleased to hear you enjoyed our great location for children it’s always lovely to know families are making memories here.

I am sorry to hear about your experience on the touring pitches. At this time of year, things can get a little hectic, and I completely understand how frustrating it must have been not to be placed next to your family as booked. We are already looking at ways to ensure a much smoother arrival process for our touring guests moving forward.

It’s in our nature to want every stay to be as smooth and enjoyable as possible, so your comments are really helpful in guiding us to keep improving the experience for all our guests.

Liked Big site lots to do but if you want to go swimming or do activities you must book in advance

Disliked Took several drive arounds to find a space and not in the gild I had booked Very over crowded and a free for all and lots of people were mentioning it there were
Toilet attendance on site toilets were reasonably clean shower cubicle very small were too small bit disappointing that you are not advised to book activities before arrival

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From the manager: Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you enjoyed the size of the site and the variety of things to do it’s always great to know our guests make the most of what we offer. You are correct, our park is very large, but that just means there’s so much more to enjoy!

I am sorry that you experienced difficulties with your pitch allocation and that it felt overcrowded. At peak times, the park can be very busy, and we understand how frustrating it can be when pitches don’t match bookings. Our touring team are continually working on ways to make arrivals smoother and ensure everyone is allocated appropriately.

We have worked hard to ensure our entertainment and activities are available for all guests, offering lots of variety so everyone can have fun. Regarding activities, we provide an activities link
to ensure everyone gets a fair chance to book and to maintain safety. You can book up to 2 weeks in advance and plan your visit ahead of time. You can also view the full activity and entertainment programme online via the link.

Our touring teams follow a regular cleaning rota and are available to ensure the shower blocks are clean and ready for all our guests until late in the evening.

Thank you again for your detailed feedback it’s in our nature to take all comments seriously so we can keep improving the park for everyone.

Liked Really friendly staff, great activities for all the family, we had a great time.

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From the manager: Thank you so much for your fantastic feedback! Top marks!!

We’re thrilled to hear you had a great time and enjoyed our activities for the whole family. Our teams really are some of the very best around, working hard to deliver out-of-this-world activities and entertainment it’s in our nature to make every stay unforgettable!

We can’t wait to welcome you back for more fun, laughter, and memories soon!

Liked We liked that there was alot to do and its very dog friendly

Disliked When you get there and someone is on your allocated pitch so its just a free for all
Some activities basically have to be booked way in advance and signage isn't very good

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From the manager: Thank you for sharing your feedback with us.

We’re so pleased to hear you enjoyed the variety of activities and appreciated how dog-friendly the park is it’s in our nature to make sure our furry friends feel just as important as our human guests. Did you get a chance to try our Tough Mutter?

I’m sorry to hear about the mix-up with your allocated pitch. Our touring team are working hard to improve the arrival process so this doesn’t happen again, ensuring a smoother experience for all our guests.

Regarding activities, we provide an activities link to ensure everyone gets a fair chance to book and to maintain safety. You can book up to 2 weeks in advance, and we also email the schedule to you ahead of time. You can also view the full activity and entertainment programme online to help plan your visit.

Thank you again for taking the time to share your experience it helps us make every stay better for our guests.

Liked Great weekend camping lots to do overall a great stay

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From the manager: Thank you so much for your wonderful feedback!

We’re thrilled to hear you had a great weekend touring and enjoyed all the activities on offer. It’s always fantastic to know our guests have a memorable stay it’s in our nature to make every visit special!

We can’t wait to welcome you back for more fun and adventure soon!

Liked Plenty for children to do

Disliked Pitches were far too small

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From the manager: Thanks so much for your review!

We’re delighted to hear you loved how much there is for the children to do our outstanding entertainment and activities programme has had a lot of time, planning, and hard work poured into it, so it’s great to see it paying off for families like yours.

Sorry you found the touring pitches a little on the small side. They are within the acceptable size guidelines, but we know that sometimes it can feel a bit snug depending on your setup. The good news is, with all the activities, entertainment, and open space around the park, there’s always plenty of room to spread out and enjoy your holiday!

It’s in our nature to keep improving, and your feedback helps us do just that.

Liked Nothing

Disliked The campsite was far too loud, the staff directing us weren't interested and didn't care about anything, our spot was taken, and nobody cared. Our electricity, which we paid for, was simply taken by someone else, the toilets and showers were beyond unsanitary. We were glad we were only there for one night, passing through, and left quickly.

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From the manager: Thank you for sharing your feedback with us.

I must admit, I’m a little shocked to hear you found nothing to like about your stay there really is so much to do and see in every corner of the park, with guests at this time of season usually busy laughing, having fun, and making memories together. It’s in our nature to create those experiences, so I’m sorry to hear this wasn’t how you felt.

I’m also disappointed to read your comments about the facilities and service. Our touring teams are some of the best around and are always on hand from early morning to late evening to help, support, and ensure the shower blocks are kept clean. I’ll be looking into why you found them dirty, as that’s not the standard we aim for. It’s in our nature to make sure our facilities are welcoming and well looked after for everyone.

We take all feedback seriously, and while I’m sorry this was your experience, I hope you’ll see this was not typical of our park. We’ll keep working hard to ensure every guest has a clean, enjoyable, and memorable stay because it’s in our nature to care.