Camping Cristal D'Opale

Positiv De geweldige grote ruimte in het oranje vak voor de caravans en campers
Heerlijk onder de dennenbomen

T Allerfijnst wel dat je zo vanaf de camping het prachtige grote strand op kunt lopen/ fietsen. Door de mooie witte duinen.
Echt helemaal vakantie!!!

Negativ Sanitair had beter gekund

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Vom Platzbetreiber: Bonjour,

Merci beaucoup d'avoir pris le temps de partager votre expérience.

Nous sommes ravis que vous ayez apprécié le grand emplacement dans la zone orange ainsi que l'ombre des pins. Nous sommes également heureux que l'accès direct à la plage à travers les magnifiques dunes ait contribué à rendre votre séjour aussi agréable et dépaysant.

Nous prenons également bonne note de votre remarque concernant les sanitaires. Vos retours sont précieux et nous aident à identifier les points à améliorer afin d'offrir une meilleure expérience à l'ensemble de nos visiteurs.

Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement pour un autre séjour au bord de la mer.

Bien cordialement,
L'équipe du camping

Positiv Die Lage ist super, die Plätze haben eine gute Größe, Bäume spenden Schatten und die Einrichtungen sind okay.
Wir waren in der Vorsaison dort.

Negativ Die Temperatur der Duschen sollte regelbar sein. Der kurze Moment zwischen kalt und heiß führt nicht zu einem entspannten duscherlebnis...

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Vom Platzbetreiber: Hallo,

vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen.

Es freut uns sehr, dass Ihnen die Lage unseres Campingplatzes, die großzügigen Stellplätze mit ihren schattenspendenden Bäumen sowie unsere Einrichtungen gefallen haben.

Bezüglich der Duschen verstehen wir Ihre Anmerkung. Die Wassertemperatur wird jedoch von einem externen Fachunternehmen eingestellt und regelmäßig kontrolliert, um die geltenden Hygiene- und Sicherheitsvorschriften einzuhalten und das Risiko von Bakterienbildung zu vermeiden. Aus diesem Grund können wir die Temperatur leider nicht individuell regulieren.

Wir danken Ihnen für Ihr Feedback und würden uns freuen, Sie wieder auf dem Camping Cristal d'Opale begrüßen zu dürfen.

Ihr Team vom Camping Cristal d'Opale

Positiv Great location walking to town and the beach, lots of pitch options and clean facilities.

Negativ Pitches were a bit run down but there were plenty to pick from. Very strict on arrival times.

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Vom Platzbetreiber: Hello,

Thank you for taking the time to share your feedback.

We're delighted that you enjoyed our location, with easy access to both the beach and the town, as well as the variety of pitches and the cleanliness of our facilities.

Regarding the pitches, we are continuously improving the campsite while preserving its natural character. As for the arrival times, they are in place to ensure that our reception team can welcome every guest in the best possible conditions. We kindly ask all guests to respect these times so we can provide a smooth check-in experience for everyone.

We hope to welcome you back to Camping Cristal d'Opale in the future.

Kind regards,

**The Camping Cristal d'Opale Team**

Positiv Great campsite some lovely walks around the area friendly atmosphere and great staff

Negativ Water pressure low and have to hold the button while showering

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Positiv Proximity to the beautiful beach. Nice town with nice cafes and amazing boulangerie

Negativ The camper van section is not great. Pitches are littered with bits of wood and paving stones where I assume people have tried to stabilize themselves in the sand. Sandy pictures which are fine if that's what you want and don't mind sand.

The electric points aren't close to the pitches... I had to borrow two extensions to hook up, which had to go across the track.

There is no water hookup tap so the only way of getting water is from the shower block... No good if you've got a tank in your van or motorhome.

The young man who checked me in and helped me was pleasant but there were two female receptions staff who I found quite abrupt and not approachable.

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Vom Platzbetreiber: Hello,

Thank you for taking the time to share your feedback.

We are pleased that you enjoyed the proximity to the beach, the town and its local shops and cafés.

The campsite is currently undergoing a renovation and redevelopment programme, which can temporarily affect certain campervan areas and facilities. Your comments regarding the pitches, electrical hook-ups and water access have been noted and shared with our team as part of the ongoing improvements planned for motorhome and campervan guests.

We also take note of your remarks regarding reception and customer service. Providing a welcoming atmosphere remains important to us, and your feedback will be considered carefully.

Thank you again for your comments, which help us continue improving the campsite.

Kind regards,
Camping Cristal d’Opale Team

Positiv Mooie camper plaats. Jammer genoeg in los zand waardoor we vast kwamen te zitten

Negativ Het sanitair is aan vernieuwing toe. Alles behalve hygiënisch

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Vom Platzbetreiber: Beste,

Bedankt voor uw feedback.

We zijn blij dat u de camperplaats heeft gewaardeerd. We begrijpen echter dat het losse zand voor ongemak heeft gezorgd en nemen dit mee in onze verbeteringen.

Wat betreft het sanitair: het campingterrein is momenteel in renovatie, en de sanitaire voorzieningen maken hier ook deel van uit. Uw opmerkingen over hygiëne zijn goed ontvangen en doorgegeven aan ons team.

We hopen u in de toekomst opnieuw te mogen verwelkomen onder betere omstandigheden.

Met vriendelijke groeten,
Team Camping Cristal d’Opale

Positiv Unfortunately not a lot to like except helpful staff

Negativ Sandy pitches, weeds and un kept including dog poo! Rubbish left/debris and some pitches too far from EHU. Showers and toilets dated however clean.
Only Ok for a quick stop over.

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Vom Platzbetreiber: Hello,

Thank you for your feedback.

We are pleased to read that you found our staff helpful.

We are sorry that other aspects of your stay did not meet your expectations. The campsite is currently undergoing a renovation programme, which can temporarily impact the overall appearance of certain areas.

Your comments regarding the pitches, cleanliness and facilities have been noted and shared with our team in order to continue improving the site.

Kind regards,
Camping Cristal d’Opale Team

Positiv Ce camping sera magnifique quand les travaux seront terminés. Les emplacements libres ne sont pas bien limités c'est dommage. Par contre les sanitaires sont propres et l'eau très chaude. Mais le +++ c'est la proximité de la mer. 15mn à pied

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Vom Platzbetreiber: Hello,

Thank you for your positive feedback. We are glad to read that you appreciated the proximity to the sea and the quality of the sanitary facilities, in particular the cleanliness and hot water.

We also take note of your comment regarding the definition of free pitches. This is part of the ongoing improvements within the campsite as the renovation work continues.

We are pleased that you can already see the potential of the site, and we hope to welcome you again once all developments are completed.

Kind regards,
Camping Cristal d’Opale Team

Positiv Lovely spot and so close to the beach with a bunker outside.
Great for dogs too!
Staff were friendly can see this place being filled in the summer
Basic facilities

Negativ Temporary disruption with electric works but we were still looked after

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Vom Platzbetreiber: Hello,

Thank you for your positive feedback. We are pleased to read that you enjoyed the location close to the beach, the dog-friendly environment, and the friendliness of our team.

We also take note of your comment regarding the basic nature of some facilities. The campsite is currently undergoing a renovation programme, and improvements are ongoing.

We appreciate your understanding regarding the temporary disruption linked to electrical works, and we are glad this did not affect the quality of your welcome.

We hope to have the pleasure of welcoming you again soon.

Kind regards,
Camping Cristal d’Opale Team

Positiv Good location and walkable to get to the town centre. Staff were pleasant.

Negativ Pitch size was good but pitches were very sandy and not level. We needed to dig out in the morning because we did not get out and look at the pitch. The bathroom was not pleasant - unheated at the end of March - with shower water running right across the room in the disabled shower. There was building work going on when we were there and the electricity was off in the morning.

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Vom Platzbetreiber: Hello,

Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the location and the friendliness of our staff.

We are sorry that other aspects of your stay did not fully meet your expectations. The campsite is currently undergoing a renovation programme, and some areas may still feel uneven or temporarily affected during this period of work.

Your comments regarding pitch conditions, sanitary facilities and electricity supply have been noted and shared with our team. These points are part of the ongoing improvements we are actively working on.

Thank you again for your honest review.

Kind regards,
Camping Cristal d’Opale Team