The Masons Arms

Positiv: Another lovely stay at The Masons Arms. Was glad to see it had reopened. Nice pitches and great surroundings. And being at a Pub !!! What’s not to like. Has the best washing up sink as well !!!!!!
Very friendly.

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Positiv: Pub was pleasant enough and lovely walks around the little town.

Negativ: Rubbish bins were overflowing and in full view on arrival. Was even worse the next day as the site was full. Even the 4 or 5 staff that walked past numerous times as they tried to sort out electric points did not seem to notice or care to sort out the rubbish and empty the bins. Bathroom had not been properly cleaned for years. Could be a wonderful site but sadly lacking management, cleanliness or passion.

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Positiv: Quiet and level pitches. Helpful staff. Showers were hot.

Negativ: We booked electric but we were unsure which hook up point to use. Staff came to look but were also unsure which point was for which pitch.It would have helped if the hook up points were marked as it looked like another pitch was using ours. The staff were helpful and refunded the cost so no complaints about the service. There was a lot of rubbish overflowing the bins which was not great. The showers were push button and you have to hold it on the whole time which did not make having a shower very easy. Pub was not serving food which was frustrating as it was one reason we chose it, website did indicate it was a night they did food.

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Positiv: The site and staff were excellent, Ben, Kizzy and Michael couldn't do much more to make our stay any better. Smashing people. The food served here was a joy to eat, would recommend to anybody.

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Positiv: The pub is lovely and serves great food.
It has a sunny beer garden. It is quite quiet, which was nice. The camping field is peaceful and the pitches are large. The staff are really friendly and helpful. Great for dogs. There is a fenced section of field for dogs to run in. We thoroughly enjoyed our stay and can recommend this campsite.

Negativ: Unisex toilets and showers. I would prefer separate facilities, so I’ve rated it an 9.Also, you have to press the shower button the whole time.

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Positiv: Nice quiet site with a pub, weather helped, manager friendly and helped us onto the pitch. Food in the pub nice. The area is lovely with the Montecute estate nearby, a short drive to Yeovil.

Negativ: Our pitch was next to the barn which had lights left on all night shining into the van,

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Positiv: We did not stay as site gone into liquidation and we have not received our money back

Negativ: We did not stay as the venue has closed down. Paid our first night fee which has not been returned to us

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Vom Platzbetreiber: Good Afternoon

we have taken over from the last owner and we are back up and running.

we have no access to past payments but we'd be happy to return your 1st night fee.

sorry you had such a bad experience, we hope you come back.

Positiv: Peaceful area. Nice flat pitches. Clean facilities. Very helpful staff

Negativ: Wi-fi didn't reach the pitches

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Positiv: Friendly welcome, allowed to check in early, all the amenities you need for a quiet break. Delicious meals and again a friendly welcome at the pub.

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Positiv: Nice friendly welcome and lovely pub

Negativ: Nothing to dislike

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