West Bay Holiday Park

Positiv Great position. Quiet site ( although kids were back at school!) very close to West Bay, with an easy walk to Bridport.
Free showers
Helpful and friendly staff.

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Positiv The location and the grass pitch

Negativ The toilet and shower blocks were not clean

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Positiv The campsite was nice & welcoming staff friendly. We loved the fact that the campsite was right in the centre of West Bay

Negativ Although the showers were clean. I was quite dismayed by the cleanliness of the ladies toilets. The Friday night, one of the toilets was quite dirty with faeces, so I went to use the one next door to it, which had a ‘nugget’ of faeces on the floor.
On going in to shower the next morning, the floor was being washed, but it seemed that she was just mopping bits of tissue & other bits etc around the floor. It didn’t seem like it had been brushed first & when I went into the toilets, they had been mopped, but still in the same state as the previous evening.

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Positiv Nice staff ,

Negativ Shower where ok but mybe a stool or bigger space would help with drying yourself, and sadly wasn’t able to enjoy the night entertainment as dogs where not allowed in the entertainment area which I found a bit upsetting and it said dog where allowed in the club that was one of the reasons I chose to stay with you

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Positiv Great place, near beach and plenty of places to eat and drink. Lyme Regis only short drive away. Shower and toilets clean, would stay again.

Negativ Only downside is they offer free WiFi but no coverage on our pitch

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Positiv We loved the extremely friendly and helpful staff and the healthy options on the menu. Also the camping section was cleverly placed so that it was quiet and peaceful.

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Positiv The location. West Bay is a lovely place. The campsite staff who were very helpful.

Negativ The facilities are dated, breaking down and shockingly bad for the price of this park. Toilets out of order all the time. Others move as you sit, with inches of caulk on them. Playing find the soap with the dispenser. Hairdryers - one broken beyond use, one held together with duct tape!! Obvious black mould in every rim and corner. It was, for the price, very bad.

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Positiv Vary good

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Positiv Close to the sea. Camping pitches were well cared for. Staff were friendly and helpful.

Negativ Staff worked well to keep the gents & ladies toilets clean, but we felt sorry for them because it seemed the visitors worked hard to destroy the cleaners hard work and disrupt proceedings. It’s a sign of the times when parents can’t control their children.

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Positiv Close proximity to westbay town, especially the wonderful cafe down on the front called Rise. Crabbing on the front is excellent and we did this many times during the holiday.

Arcades were a good source of entertainment for our 10 year old daughter. Squishy making was good, and good value for money. Wish we would of done more of the activities on offer on site.

Negativ Unfortunately we won't be returning to the park as it just wasn't for us. The serviced pitches are on gravel which made us feel like we were sat on a carpark. We're used to seeing a bit of greenery, bit of grass, flower beds, some personal touches not just a grey gravel carpark. The only bit of grass was at the back of the pitches which is massively sloped, so not really usable.

Water supply hose needed to be 15 meters just to reach the tap, needless to say we had to purchase a larger one which took 3 days to arrive. No one on site could help us (the touring cabin is closed on a Tuesday and Wednesday) no good for us as we arrived on Monday & by the time we'd hooked up and unpacked the cabin on site was closed! 3 separate trips to Reception to try and sort the issue, but nothing was sorted. Annoying as we were paying for a serviced pitch yet we couldn't use it for 4 days. Absolutely no one around to help on the touring part of the site until the Thursday. I've never experienced this before on any other sites and we've been touring for 10 years.

No bikes or scooters allowed on site, so our daughter wasn't able to ride off on her own as she would do normally. Needless to say she spent a lot of time sat on her i pad on the gravel carpark instead of whizzing off on her bike enjoying the site. Wish we'd of known this prior to booking. Nothing for kids to do on the touring part of the site unfortunately.....with no grassed area to play on, or bikes allowed we were really stumped!

It was too far to walk & too dangerous for our daughter to walk through the 100's of static caravans rammed into the site, not to mention the service trucks & cars up and down the road to the kids playpark, shop & arcades which was a shame as this is exactly why we like touring, it gives our daughter a sense of independence. We had to escort her all over the site. She didn't want to go off on her own for fear of getting lost, the site was so jammed full of caravans & cars it was a bit chaotic for us. Not particularly calming or relaxing in our opinion.

Swimming pool was fully booked for the entire week we were there. We could of qued up outside as a potential 'walk in' but some days the que was so long that we decided to miss this activity - as we didn't fancy standing outside only to be turned away and have a disappointed child.

Husband reported the mens toilets on more than one occasion we're awful. Ladies seemed ok, few mornings there was no soap and they hadn't been cleaned by 9am which I found disappointing. But the showers were hot and it was quite a large block so no ques.

Couldn't walk the dog on either of the beaches in Westbay which was a shame as everywhere we went on day trips at least one beach would allow dogs. So we just pottered around the pavements all week as there wasn't a decent field/dog walking area on site. Just a narrow fenced off small area in-between the caravans. Used it once, felt a bit hemmed in.

Overall it just wasn't for us, there wasn't any special touches or anything particularly exciting about the site. We actually left a day early (never done this in 10 years!). Shame as Westbay is a lovely little place to visit.

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