Solitude on Somerset

Camping and touring

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.
• At least one of the party members must be aged 25 or over.
• Guests under the age of 16 are not allowed on site.
• Under 18s must be accompanied by their parents or legal guardians.
• Unsupervised minors must have a letter of authorisation from their parents or legal guardian.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.
• Please pick any available pitch on arrival.
• The site will send you further check-in information 2 day(s) before your arrival.
• Units will be allocated on arrival.

Changes to your holiday

• Modifications are subject to a ZAR50.00 (£2.09) fee.

Dogs

• A valid vaccination certificate must accompany your dog.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.
• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.
• The site only allows dogs up to 30kg.
• Your dog must be tattooed or microchipped.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

General

• Bookings are nominative and non-transferable.
• Bookings for tents must not be for more than 5 consecutive nights.
• Bookings must not be for more than 7 consecutive nights.
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the shower facilities are unisex.
• Please note that the toilet facilities are unisex.
• Please note that the toilet/shower facilities are unisex.
• Public areas are non-smoking.
• Quiet hours must be respected between 9 p.m. and 7 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.
• This is a quiet site: no music is allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Occupancy

• Bookings must not consist of more than 1 different households.
• Group bookings of 2 or more adults are not permitted (couples and immediate family members excepted).
• Group bookings of 2 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• No hen/stag parties permitted via Pitchup.com.
• Single-sex bookings of 2 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Pitches

• A cable measuring at least 5 metres is needed for the electric hook-ups.
• Minimum spacing of 5 metres between pitches.
• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.
• You must follow the management directives when pitching your tent/unit and related equipment.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• No charcoal barbecues allowed.
• No electric barbecues allowed.
• Only one parent/child pair at a time may use each structure in the play area.
• Open fires are prohibited.
• Please do not touch or feed the animals.
• Swimming in the lake is not allowed.

Taxes

• This area is not subject to city tax.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.
• Continental touring caravans (caravans built with the passenger door on the right-hand side) are not permitted.
• No vehicle movement between 5:30 p.m. and 7 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. Cars are not permitted when travelling with a motorhome/campervan.
• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.
• The charging of electric vehicles is not permitted on site.
• Twin axle vehicles are not permitted on site.
• Units heavier than 2500 kilogrammes are not allowed.
• Units longer than 7 metres are not allowed.

Visitors

• Visitors are not permitted on site.
• Visitors’ cars are not permitted on site.