Burrowhead Holiday Village

喜欢: Love this place peaceful and the scenery is unreal, toilet and shower block is always spotless lovely and friendly staff, I have been 4 times over the passed 5 years, and will deffinatly be back

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来自经理: Thank you for taking the time to review your stay with us.

We are so pleased to hear that you found everything to your satisfaction. Our teams worked hard to ensure our high standards are maintained.

We do hope that you visit us again.

喜欢: The toilet/shower blocks where nearby and very clean, well maintained at all times.
They had a laundry room with a washer and dryer which were cheap enough to use and it also had a sink and drying area with Sponges and liquid provided which made washing up a lot easier. The childrens park was big and catered well for all ages and again was central so close by to most pitches.

不喜欢: The outdoor pool is no longer heated so unable to use most of the time due to cold weather, the indoor pool isn't really a pool with the maximum capacity being only 8 people. This was closed at first due to levels not being right. The shop was no longer there, instead there was a handful of bits of food available to buy in main reception. The cafe food was really nice however we waited an hour and a half for our food due to low staffing however they did continue to keep taking orders knowing they were extremely busy and couldn't keep up. The entertainment was poor, my kids didn't really enjoy it.

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来自经理: Thank you for taking the time to review your stay with us.

We are please to hear that you found the toilet/shower blocks clean and tidy as our team works hard to maintain these standards. We try and ensure all of our facilities offer everything you need so again we are pleased to hear that this was the case with the laundry and washing area.

We are very sorry to hear about your experience in the cafe - we were incredibly busy over the weekend and are sorry that your order took a while to arrive. We are pleased that you enjoyed the food when it did. We are reinstating the shop into the cafe area for the main season.

We are lucky to have an outdoor pool on the park and it's temperature is weather dependant - it is certainly very popular throughout the summer months. We always have to put our guests safety first which is why the indoor pool was closed until levels were safe - we reopened as soon as was practicable.

We are sorry to hear that your children did not enoy the entertainment provided. The Roadrunner is always a showstopper and we have received very favourable reviews from other guests.

喜欢: Really liked the views, walking paths

不喜欢: Cold shower room, far (or maybe doesn’t exist publicly transport), shops are far as well

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来自经理: Thank you for taking the time to review your stay with us.

We are pleased that you enjoyed the spectacular views and walks we have here. Being positioned at the end of a peninsular means that shops and public transport are not close by, for many this is the attraction.

We are sorry that you found our shower room cold.

We do hope that you will visit us again the future.

喜欢: Beautiful views, bubble pool and sauna was lovely and had it all to ourselves

不喜欢: No hairdryers. No notice to inform us that the cafe was closed due to the people running it walking out. Website needs updating with correct information on.

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来自经理: Thank you for taking the time to review your stay with us.

We are pleased to hear that you enjoyed our spa facilities and the beautiful views that the site has.

With regard to the closure of our cafe, the website was updated immediately and we are sorry that you missed this.

We do hope that you will visit us again in the future.

喜欢: Location and views. Great walks. Club house and entertainment.
Plenty of space.

不喜欢: Big walk to shower block .

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来自经理: Thank you for taking the time to review your stay with us.

We are pleased that you liked our location and the facilities we provide. The walk to the shower block is the trade off for the amazing, uniterupted sea views over the Solway Firth.

We hope that you visit us again in the future.

喜欢: Love the park quiet, scenic great for walking

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来自经理: Many thanks for taking the time to review your stay with us.

We are pleased to hear that you loved our peaceful park so much that you returned for a second visit.

We look forward to welcoming you again next year.

喜欢: Scenery
Bathroom and washing facilities
Polite staff

不喜欢: No cafe.
Dogs allowed in bar but only until 9pm which wasn’t stated on the website.

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来自经理: Thank you for taking the time to reveiw your stay with us. We are pleased to hear that you found the staff polite and liked the scenery and facilities. Our team work hard to keep things clean and tidy.

We are sorry that we were unable to offer cafe facilities during your stay. We are working hard to get this up and running again as quickly as we can.

We have only recently allowed dogs in the bar area and so your feedback on this is helpful.

We hope that you visit us again.

喜欢: Everything! The first thing you encounter is the fabulous friendly reception staff. Very helpful and informative! Then you notice how well the whole site has been looked after. Beautifully cut grass, everything neat and tidy. The toilets, showers, etc are also first class. And the whole site is wonderfully peaceful, with great coastal walks. If you enjoy angling, either fresh or salt water this is the perfect place for you!👍

不喜欢: Zero

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来自经理: Thank you for taking the time to leave us a review.

We are so pleased to hear that you had such an enjoyable stay with us.

Our hardworking, dedicated team pride themselves on ensuring that all of our holiday makers receive a first rate experience and I am pleased that we acheived this. We hope that you visit us again.

喜欢: Nice friendly onsite pub. Good pitches and clean facilities.

不喜欢: None.

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来自经理: Thank you for taking the time to leave us a review.

We are pleased that you enjoyed your stay and hope that you will visit again.

喜欢: A nice site. All the staff and guests were very friendly and happy to chat. A well stocked shop for all your needs. A nice little Cafe, games room and a well stocked bar, with great entertainment. All facilities are clean along with a laundy. The scenery and walks are well worth the effort.

不喜欢: The indoor pool was being cleaned on a Saturday. If you bring a tent make sure you have some good strong pegs as it gets very windy. WIFI a bit hit and miss.

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来自经理: Thank you for taking the time to review your stay with us.

We are pleased that you found all of our facilities clean, well stocked and that you enjoyed our entertainment. The scenery and walks we are fortunate to have are a delight to share with our holiday makers. Our headland position does, as you mention, get windy at times, so strong tent pegs are a must.

It was unfortunate that the indoor pool required maintenance during your stay. It is normally open on a Saturday. The wifi instillation is currently being upgraded to provide a stronger signal going forward.

We do hope that you visit us again in the future.