Trethiggey Holiday Park

喜欢: Very friendly welcome from Jill. Clear checking in process.
Clean facilities.

不喜欢: Dated facilities. Hand dryers hardly worked.
Lots of signs that we felt ‘over emphasised’ the rules.
Pitches not particularly well maintained.

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来自经理: Hi, thank you for the review, we are aware the facilities are dated but they are clean & tidy for customers to use. We ensure the facilities are checked several times and cleaned 2-3 times daily. The hand dryers are all working fine, no issues with them. We are small team of 3 working on a 21 acre holiday park & work very hard to maintain the pitches & the grass had not been cut while you were here due to the rain, but the grass pitches have been cut yesterday. While you were staying here if you had popped to reception we would have gladly addressed your concerns. Thank you again.

喜欢: The site was quiet and peaceful. The facilities were always clean. Staff are helpful and friendly. Perfect location - Short walk from pubs and local shop and short drive from costal walks and beaches.

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喜欢: A very nice welcoming site. Clean toilets and showers.
Laundry room was clean everything working brilliantly

不喜欢: Sleeping on a slope

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喜欢: Good location to visit various places across Cornish coast, close to beaches, shops and restaurants. Great shelter from wind and rain due to tall hedges and trees, reasonable walking distances between bathrooms/dishes/laundry facilities.

不喜欢: Seems like staff/someone here don’t like frying pans? Lost a £55 dinner set for camping & almost a steak grilling pan recovered from bin 🫤 Cars driving past holiday park on A3058 ruins camping experience slightly, pool table nicked £2 because it’s not child friendly/tricky to release balls. Bad smell in corner behind games machines, claw machine needs smaller lighter toys, camping could do with coffee/food facilities on site during peak season. Booked on pitch-up, was
charged for 2 adults instead of 1 adult, 1 child - asked about it and no help to amend and refund offered. Too much faffing about health and safety means lack of compassion and poor communication when you’re in need on holiday on a tight budget, humility and support would go further.

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来自经理: sorry to hear that you had a few issues while staying onsite we are planning on upgrading the games room at the end of this season also sorry to hear about your frying pan, i can issue you a refund with regarding to over payment
many thanks amy

喜欢: Super site, very clean and tidy, staff very hard working and very friendly and helpful. Within walking distance to two pubs and a short drive to Newquay

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来自经理: hi

thanks very much for a wonderful review we have a small team and we work super hard to make it a perfect holiday hope to see you soon

喜欢: Everything!!
Friendly staff
Clean facilities
Great location
Tidy pitches
Lots of green space
Cool little park for the kids

不喜欢: Nothing at all!!!

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来自经理: hi Jamie

Thanks for a fantastic review we have a small team and we work really hard and really appreciate the reviews

喜欢: Everything was perfect as expected our stay was brilliant met by friendly staff and always on hand to help great site kept clean always.

Amy, Jilly and Steve go above and beyond for everyone
thank you look forward to our return.

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来自经理: hi

thanks very much for your wonderful review we try super hard with just a small team and we are super happy you enjoyed your stay

喜欢: Nothing

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