Marwell Resort

喜欢 Good activities. Plenty of space.
Nice restaurant helpful staff

不喜欢 Having to pay the high price of soft play and crazy golf. Feel if you are staying on site, this should be discounted

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来自经理: Thank you for your review! We're so glad you enjoyed the activities, open space, and had a great experience at our restaurant with our helpful team.

We appreciate your feedback regarding the pricing of the soft play and crazy golf. We do our best to keep activities affordable while maintaining and improving the facilities, but we completely understand your point. Offering a discount for guests staying on site is a great suggestion, and we'll certainly take that on board as we review our pricing and packages.

Thanks again for your input—we hope to welcome you back in the future!

喜欢 Everything was fantastic.Very clean and tidy site with plenty of space around. Toilets and showers were 10/10.
Restaurant served awesome freshly cooked food. Sticky toffee pudding with custard- need I say more!?

不喜欢 Nothing.. was

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来自经理: Wow—thank you so much for the fantastic review! We're thrilled to hear you had such a great stay and that everything from the cleanliness of the site to the showers, toilets, and food hit the mark.

And yes... sticky toffee pudding with custard really does speak for itself! 😊

We truly appreciate your kind words and can’t wait to welcome you back for another stay (and another pudding, of course!).

喜欢 Level open pitches, warm welcome, lovely outdoor bar and great food in the restaurant and a well stocked shop. We had a great stay despite the rain.

不喜欢 Awful showers, barely a trickle of hot water from them.

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来自经理: Thank you so much for your lovely feedback! We're really pleased you enjoyed the level pitches, warm welcome, and had a great time at the outdoor bar, restaurant, and shop—despite the rainy weather!

We're sorry to hear about the issue with the showers. The water pressure problem is due to an external issue with Southern Water, and we've already alerted them to the problem. We're doing everything we can from our side and will continue to follow up until it's fully resolved.

We truly appreciate your understanding and hope to welcome you back again soon—hopefully with better weather and better water pressure!

喜欢 Nice area, level pitches.

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来自经理: Thank you for your feedback! We're glad you enjoyed the nice area and level pitches. It looks like you may not have listed any dislikes—if there's anything we can improve, we'd love to hear more so we can continue enhancing the experience for our guests. Hope to welcome you back soon!

喜欢 We liked the position of our tents with an open field behind for the kids to play and it was nice and flat. They kept the toilets and wash areas nice and clean. Kids enjoyed the park, the adventure golf and crazy golf. The older children loved the quad bikes too!

不喜欢 There was no time limit on the soft play. As soon as it rained everyone went there and it was 1 in 1 out so for anyone else who wanted to escape the weather you had to just keep coming back in hopes you could get in. There needs to be away to book a time slot or something to make it fair for everyone. Plus the night where there’s music playing the tables in the cafe/ restaurant are reserved all day, left lots of empty unable to be used before the performance.

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来自经理: Thank you for your lovely and detailed review! We're so pleased to hear you enjoyed the pitch location, the open space for the kids to play, and our clean facilities. It’s great to know the little ones enjoyed the park and golf, and the older ones had fun on the quad bikes too—that’s exactly what we love to hear!

We really appreciate your feedback regarding the soft play. You're absolutely right—when the rain hits, it becomes very popular, and we understand how frustrating it can be to miss out. We're currently reviewing how we manage access during peak times, and introducing time slots or a booking system is a great suggestion that we’ll definitely consider.

We also hear your point about the reserved tables on music nights. We’ll look into how we can better balance pre-bookings while still allowing more guests to enjoy the space throughout the day.

Thanks again for your constructive feedback and for choosing to stay with us—we hope to welcome you back soon!

喜欢 The Reception staff are friendly and helpful. The shop was a great bonus and the bar/restaurant reasonably priced. Plenty of space for children to play football or fish.

不喜欢 The drive in has huge potholes which caused an issue with our caravan. The showers are terrible! Very small and hardly any hot water or pressure. Not regularly cleaned either. The activities like clay pigeon shooting were not on. Overheard there are some issues at a top level and site is being left to go to ruin! Such a shame.

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来自经理: Thank you for taking the time to share your feedback. We're really pleased to hear you found our reception team friendly and helpful, and that you enjoyed the shop, bar/restaurant, and the open space for children to play and fish.

We’re very sorry to hear about the issues you experienced. The condition of the entrance road is something we're aware of, and we’re already in discussions to have it repaired. Regarding the showers, we understand how frustrating it can be—we’re currently working with Southern Water to resolve ongoing pressure and hot water issues. In the meantime, we’re also reviewing our cleaning schedules to ensure facilities are well maintained at all times.

Regarding the activities, clay pigeon shooting was paused due to concerns about excessive noise and not wanting to disturb the many dogs we have on site. However, archery, axe throwing, and quad biking have all been running and are available for guests to enjoy.

As for your comment about the site being left to go to ruin—we want to assure you this is absolutely not the case. The owner is on site every day, working extremely hard alongside the team to improve and maintain the resort. There have been some challenges, but the commitment to making this a great place for guests remains stronger than ever.

Thank you again for your feedback—it’s really important to us, and we hope you’ll consider returning in the future to see the progress firsthand.

喜欢 Lovely large pitch, clean toilets and showering facilities. Good range of activities for the family and friendly bar and restaurant staff.

不喜欢 The British summer weather (rain), but won’t hold them responsible for that.🤣

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来自经理: Thank you so much for your lovely review! We’re glad you enjoyed the large pitch, clean facilities, and the range of activities for the family. Our bar and restaurant team will be thrilled to hear your kind words.

And yes, unfortunately, the British summer weather is something none of us can control—hopefully, next time the sun will make an appearance! ☀️🤣

We look forward to welcoming you back soon!

喜欢 Overall great relaxing resort, nice breakfast and good value, shower and toilet facilities clean.

不喜欢 Rain!

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来自经理: Thank you for your kind review! We're glad you enjoyed the relaxing atmosphere, breakfast, and clean facilities. As for the rain—classic British weather! Hopefully, next time the sun will shine a bit more for you. ☀️

We look forward to welcoming you back soon!

喜欢 The kids loved it and are already asking when we can go back again.

不喜欢 The food / bar maybe could have been a little better priced.

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来自经理: Thank you for your lovely feedback! We're so happy to hear the kids had such a great time and are already excited to come back—that means the world to us!

We appreciate your thoughts on the food and bar pricing and will keep this in mind as we continue to review our offerings. We want to make sure everyone has a fantastic experience.

Looking forward to welcoming you all back soon!

喜欢 Amazing stay at the marwell resort. We’ve done nearly all the activities which have been run and managed extremely well. The fishing onsite is brilliant, very flexible, We’ve fished morning afternoons and evenings on separate occasions. The marwell zoo is close by, we’re in a camper so got a cab which was £15 (minimum rate)The restaurant food is outstanding we had multiple pizzas, grills and specials, the food is way above campsite standard. All facilities onsite are brilliant and very clean.

不喜欢 Only one downside, the high wire was closed and some activities weren't available.

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来自经理: Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed nearly all the activities and found the fishing onsite so flexible. It’s great to know you appreciated the proximity to Marwell Zoo and that our restaurant exceeded your expectations—multiple pizzas and grills sound like a perfect stay! 🍕🔥

We’re sorry the high wire and a few other activities weren’t available during your visit. We’re working hard to get everything up and running again soon so all guests can enjoy the full range of experiences.

Thanks again for your kind words—we look forward to welcoming you back for another amazing stay!