Folly Farm Caravan and Camping Park

喜欢: Very quiet site, pitches well maintained and level, seperate area for the kids to play ball games and wardens came round to pitch every day to check in to make sure all was ok, specific way emailed to set up pitch normally a car between tents which means tents not right next to each other - would stay again

不喜欢: This is me being picky but could be improved by: a shelf in the shower as no where to put things, a notice on entry and exit stating to stop close to bollard (closer than you think) - I had to explain to a few people I passed as if too far away, bollard would go down and straight up again. More white markings on the posts marking the pitches as the small amount of tape is easily missed as I noted with a neighbour a few pitches down. Only other thing is it would have been better to receive the information email 24h+ rather that 3 hours before arrival. These are all VERY little things and would not put me off coming again

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来自经理: Many thanks for your positive review and suggestions. The welcome email we send out asks customers to drive right up to the bollard until they can only see the top of it, but we might add a sign as well. The new ladies shower room will be ready at the end of June. We used to have thicker tape but it came off the posts too easily in bad weather, we have also tried painting the posts but that weathered too quickly, so the narrow tape has been the most effective solution so far, but maybe we could add more of it. The pitches are allocated on the morning of arrival, when we know final numbers, and the pitch number is sent out in the welcome email once the allocations are complete. We will be moving across to a new booking system soon which we hope will speed this up. We're really pleased you enjoyed your stay and look forward to welcoming you back soon.

喜欢: Good facilities showers and toilets mid level.

不喜欢: Was half term week lots of families and therefore a bit noisy.

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来自经理: Thank you for your review. New facilities are currently being built. We are a family orientated campsite and it was a busy half term week. We welcome solo campers like yourself, and couples, and advise those looking for a quieter atmosphere to book during term time, particularly midweek when the campsite is extremely peaceful.

喜欢: Lovely setting with beautiful local village with good pub(15-20 min walk along quiet road). Kids loved the park and the showers were warm :) Some beautiful places to visit in the local area

不喜欢: Not a lot

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来自经理: Thank you for your fabulous review, we're really pleased you loved the setting of the campsite and enjoyed your stay. We look forward to welcoming you back soon.

喜欢: Good access to the road network. Well cared for, clean and tidy.

不喜欢: Quite exposed, especially in poor weather. No choice of pitch (allocated to you after booking). No visible staff on site. Very noisy, especially if your pitch is near the access roadway that serves all the camping fields. Long walk to the facilities. Small pitches and tightly packed in.

Would I return: Unfortunately not. It wasn’t relaxing at all, mainly due to constant noise of people, dogs and vehicles, way into the night. There wasn’t a moment of calm, from when I arrived mid afternoon, until I left. 10pm and the kids are still running around screaming, the chap next door has spent the last half hour hammering in his windbreak and the access road is like the m25. 11pm and it’s all still going on…Some won’t mind this I guess, but it’s not for me.

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来自经理: Thank you for your unnecessarily harsh review. We're pleased you found the site well cared for, clean and tidy. Four staff were working around the clock to ensure you found it that way. We were also walking around the site several times a day until after midnight checking everyone was happy and quieting down any noisy campers. As a solo camper it might be best not to book a one night stay during a busy half term week on a campsite that welcomes families, but you would have been welcome to request a pitch away from the entrance, which is a tiny track by the way and nothing like the M25.

喜欢: It is a clean and well looked after site. Staff friendly and helpful.

不喜欢: The site wifi did not work at all so lucky we had 4g with an ok signal. The toilets and showers are new, clean but poorly designed. For the same money could book a camping and caravaning site with better designed facilities.

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来自经理: Thank you for your review. We're pleased you found the site and facilities clean and well looked after and the staff friendly and helpful.The site has WiFi and the passwords are included in your welcome email. Being in a rural setting the internet speed isn't as fast as towns and cities, particularly during a busy half term when lots of customers are using it. I'm not sure what you disliked about the design of the toilets and showers as you haven't explained and this hasn't come up before, but based on all your positive comments your low rating seems a little unfair.

喜欢: Clean amenities. Large pitch size, plenty of space for the children to play. Nice playground. Level pitch. Friendly staff.

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来自经理: Thank you for you lovely review, were pleased you enjoyed your stay and found everything clean and spacious and the staff friendly. We look forward to welcoming you back soon.

喜欢: We only stayed on the site for one night but it was very well maintained with clean services in excellent working order. We enjoyed a peaceful night sleep.

不喜欢: Nothing

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来自经理: Thank you for your lovely review. We're really pleased you found the site well maintained and clean and enjoyed a peaceful nights sleep. We look forward to welcoming you back soon.

喜欢: Organised pitches and friendly. Mainly clean Nice dog field and and a couple of games for everyone to use

不喜欢: Not enough facilities. No where to put stuff in showers and too small. So people were using washing up sinks to clean their teeth. Very unhygienic

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来自经理: Thank you for your review, we're pleased you found us friendly and organised, and that you enjoyed the dog field and games field. There were three facility blocks open during your stay, details are included in your welcome email. It sounds like you may have used the overflow block, which does have a couple of smaller showers but there are larger showers in the main blocks and the overflow block is due to be refurbished over the winter. There were plenty of basins available so I'm not sure why anyone was cleaning their teeth in the washing up sinks.

喜欢: Beautiful grounds on a very friendly and welcoming site. Very well maintained with excellent clean facilities. Dog run area was great. Hiring a firepit was a fantastic option also.

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来自经理: Thanks so much for your wonderful review and photos. We're really pleased you found the site beautiful, friendly, welcoming, well maintained and clean. It's great to hear your dog enjoyed the exercising area and that you were able to enjoy a campfire with our firepit hire. Thank you for staying with us, we look forward to welcoming you back soon.

喜欢: Although a busy campsite with lots of pitches, it was well laid out and everyone had plenty of space so didn’t feel over crowded.
Toilets and showers clean.

不喜欢: We were next to the road so a little noisy during the night as they driver quite fast but nothing some ear plugs didn’t fix!

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来自经理: Thank you so much for your lovely review. We're pleased you found the facilities clean and felt the campsite was well laid out with plenty of space despite it being a busy weekend. The field you camped in is usually used for recreation as it is a little closer to the road than our main camping fields but there was such high demand this weekend we had to open it to campers. We're pleased you enjoyed your stay and look forward to welcoming you back soon.