The Hygge Out

喜欢: The wooden pod was lovely and the log burner kept it nice and warm , friendly hosts

不喜欢: The hot tub did not heat up very well so didn’t manage to use it after 2 attempts

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来自经理: Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the wooden pod and that the log burner kept you warm. Your kind words about our hospitality means a lot to us.

We’re sorry to learn about the difficulties you experienced with the hot tub. Prior to your arrival, we offered our hot tub lighting service, which many guests find beneficial as it saves hours of stoking the firebox and includes the wood needed for heating. We also emphasised that you could reach out for assistance at any time.

Wood-burning hot tubs can require more effort to heat compared to electric models. We understand that this process might not suit everyone’s preferences, especially during the winter months. For guests seeking a more straightforward experience, accommodations with electric hot tubs might be more suitable.

We value your feedback and will continue to explore ways to improve our amenities.

Warm regards,

Michael Kent
Host
The Hygge Out