Hunstanton Camping and Glamping

喜欢 Nothing!

不喜欢 Absolutely avoid this place! Filthy toilets/showers and areas in general were unkempt!
Complete rip off with prices too!

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喜欢 Site has a rustic feel to it and it was nice to wake up in a relaxed setting. The showers do need a little bit of maintenance as only one working shower. However, hot water available, toilets clean and washing area brilliant. Nigel was friendly and came over to see how we were getting on. Perfect site next to the beach. Thank you!

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喜欢 Location

不喜欢 Very poor shower facilities

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来自经理: Thanks for taking the time to leave a review. We're happy to hear you liked our location.

However, we're really sorry to hear that our shower facilities were very poor during your stay. This isn't the standard we aim for, and we're addressing this feedback with our maintenance team immediately to ensure improvements are made.

We appreciate you bringing this to our attention.

喜欢 Quiet site .

不喜欢 Poor quality facilities, not much interest from the person running it . Also overpriced.
Would not go back.

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来自经理: Thank you for taking the time to share your feedback following your stay. We're glad to hear you found the site quiet.

However, we're genuinely sorry to learn that our facilities did not meet your expectations and that you felt there was not much interest from the person running the site. This is certainly not the impression we want to give, as guest satisfaction is very important to us. We also regret that you felt your stay was overpriced.

We take all feedback seriously as it helps us identify areas for improvement. We understand from your comments that you would not return, but we still appreciate you bringing these points to our attention.

喜欢 Dirty,messy place, with spiders everywhere, our daughter was even scared to go to toilet. We are not recommended this place.

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来自经理: Thank you for taking the time to leave your feedback. We are truly sorry to hear that your stay was so disappointing and that the cleanliness, particularly the presence of spiders, made your daughter uncomfortable using the toilet facilities. This is certainly not the experience we want for our guests, and we sincerely apologize for failing to meet your expectations.

喜欢 Proximity to beach. Washing up facilities, showers and toilet block. Friendly welcome. Handy for buses and local shop. Level site.

不喜欢 Bit pricey

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来自经理: Thank you for your review! We're so glad to hear you enjoyed our proximity to the beach, found our washing up facilities, showers, and toilet block convenient, and received a friendly welcome. It's also great that you found our location handy for buses and the local shop, and that the site was level.

We understand your comment about the pricing. We aim to offer good value by providing well-maintained facilities and a convenient location, and we regularly review our rates to remain competitive while ensuring we can continue to invest in improving the site for our guests.

We hope to welcome you back again in the future!

喜欢 Short walk to the beach and shop. and also very freindly staff.

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来自经理: Fantastic to hear you enjoyed your stay! We're thrilled you liked the easy walk to the beach and shop, and that our friendly staff made a positive impression. We hope to welcome you back again soon!

喜欢 Great location / road access and pitches were generally level

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来自经理: We're delighted to read your review! It's wonderful to know you found our location and road access great, and that the pitches were generally level for your stay. Thank you for your kind words!

喜欢 Good location for short walk to beach, able to park car quite near tent.. Nearby shop.

不喜欢 Facilities were neglected- toilet roll dispenser was broken and fell on me while on the loo! Some taps didn’t work, no soap, one shower didn’t lock. Another guest complained they were charged double only at the end of their stay as they were leaving for their tent being slightly oversized - this seemed a bit unfair. Allocated tent pitch next to road.

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来自经理: Thank you for taking the time to leave such detailed feedback following your stay. We're glad to hear you liked our location for its short walk to the beach and the convenience of parking near your tent and the nearby shop.

We are, however, genuinely sorry to learn about the issues you experienced with our facilities. Please accept our sincerest apologies for the broken toilet roll dispenser, the non-working taps, the lack of soap, and the shower that didn't lock. This is certainly not the standard we aim for, and we are addressing these maintenance issues with our team immediately to ensure they are rectified. Your comfort and safety are paramount, and we clearly fell short here.

Regarding the tent pitch next to the road, we understand this isn't ideal for everyone, and we try to allocate pitches considering guest preferences where possible. We'll review our allocation process to see if we can better manage this.

Finally, we're very concerned to hear about the overcharge complaint from another guest regarding their tent size. This is not our standard practice, and all charges should be transparent and communicated upfront. We would appreciate it if you could provide more details about this incident, or encourage the guest in question to contact us directly so we can investigate and resolve it immediately.

Your feedback is invaluable in helping us improve, and we hope you might consider giving us another chance in the future to provide the much better experience we strive for.

喜欢 Great for family woth kids, small ,big, pets any..sunny places very close to the beach, were we have spotted a seals, friendly people at camping, and extremely helpful.
Ask Nigel for anything is such kind and helpful person! Would definitely go back again when weather is permitting,

Also quite, very quite at night, which is absolutely fantastic, people respect each other space and was wonderful, kids love it

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来自经理: We are absolutely delighted to read your fantastic review! It's wonderful to hear that our site was great for your family with kids (big or small!) and even pets. We strive to create an inclusive and welcoming environment for everyone.

We're thrilled you enjoyed our sunny spots so close to the beach and even managed to spot some seals – that's a truly special Norfolk Coast experience! It's also lovely to hear about the friendly atmosphere among campers and how much you appreciated the peace and quiet at night. We agree, mutual respect for space makes for a truly wonderful stay.

And thank you so much for the shout-out to Nigel! He genuinely loves helping our guests, and we'll be sure to pass on your kind words. Knowing you'd "definitely go back" is the best compliment we could receive. We can't wait to welcome you all back again when the weather's just right!