Big Bear Lodge

喜欢 Wonderful site! We used the glamping area with pods and a bell tent. We were really lucky to have the area to ourselves which was fantastic and unusual for the site (was a predicted windy weather week I suspect that was why!) absolutely great pods with all you need and outdoor extras such as benches bbqs and fire pits. On other sites we would usually pay but they are free at Big bear which was a bonus. We ordered pizzas for the first night which was delivered promptly by a summer holiday helper (Harriet😃) they were delicious and cooked on a stone pizza maker and you could tell! They were ordered again for our last night as we couldn’t resist. Hosts James and Cassie are lovely and we chatted with both about booking again next year. We have provisionally booked for the same week in 2026. Can’t wait! ⛺️🎪

不喜欢 Travelling with a wheelchair user. Disabled facilities and accessibility great just needs some thought to pathways and use of gravel. But we overcome this and my husband was still able to shower and access the block. Cassie also came up with a solution for this which was very thoughtful.

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喜欢 Had the best time in one of the bell tents last week. It slept 4 of us with plenty of room. We ordered pizzas twice from Cassie and they were phenomenal and beautifully delivered by Harriet! (Her daughter) The view is gorgeous and so peaceful. The honesty shop is such a lovely touch too. And handy! Our other family stayed in two of the pods. They were cute, quirky and clean. The site is kept tidy and clean. We will definitely be rebooking.

不喜欢 The bell tent got quite warm so next time we will take a fan but the heat couldn’t be helped. And the cows mooing first thing in the morning were quite loud but we got used to it! They were just chatting to each other! 😂 we were travelling with my brother who is in a wheelchair so the gravel was a bit of an issue but we over come it by driving him up to the ramp that led to the toilet/shower area and that was he was able to access them from there.

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喜欢 Food was excellent. Good and clean facilities. Quiet and no light pollution.

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喜欢 Just got home from a lovely night away with my daughter and what a little gem this place is..!!! We had the best time. Beautiful location, lovely play park which was all enclosed and safe so great when travelling solo with a child.. Clean facilities with lovely family room which was perfect for us to use together.. Our pod was spacious and clean with a lovely hot tub i had trouble getting the little one out of. We had food delivered from the pizza menu in the evening and breakfast the following morning.. Piping hot and delicious.. delivered with a smile by a lovely polite young girl who is a credit to big bear lodge. Thank you so much for our stay we will definitely be back.
Stacey & Dottie x

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喜欢 Nice dog-friendly pod, fridge and bedding supplied, BBQ and fire-pit, quiet, great location, clean facilities, great showers, tasty pizza and breakfasts and lovely hosts - Cassie and James.

不喜欢 Nothing really.

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喜欢 The hosts could not be anymore helpful, even prior to arrival.
Well spaced out pitches with parking alongside.
Honesty shop is a life saver- ice, cold drinks, toys and essential camping tools.
Ducks, chickens, cat and dog to make friends with- we ordered breakfast and had a fresh egg from on-site, delicious!
Facilities are clean and all you could need.
We shall definitely return.

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喜欢 Nice site. Quite and chilled. Helpful owners.

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喜欢 Surrounding area is lovely, great service, optional food service, heating, fire pit, BBQ, bedding included, makes super easy stay.

不喜欢 Things to improve: doors not closing properly, unable to close without locking with a key, shower head not working in women bathroom, provided bedding contained a white cat’s or dog’s hair.

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来自经理: Thank you for the feedback. I wish you had of mentioned your problems to us, rather than writing on here.
I had even messaged you three times to pay for what you had taken out of the shop and you didn’t mention anything.
I have checked the shower it is fine it has a small head and a waterfall and you choose which you want. So I can only imagine you didn’t put the lever in the right place but if you had of asked me I would have come and shown you how it works. It is very simple though.

I am sorry you found one white hair it can be simple for those things to fly in but again if you had of wanted the bed changed I would have done so. But I had cleaned the pod only two hours before you arrived.
I’m glad you would come again but I would like to point out our check in and out times and overstaying by 2hours and 15 mins without even asking i think is a little bit unthoughtful.

喜欢 Fantastic stay in Mammoth camping pod. Very friendly and helpful. Food delivered for two nights was delicious. Lovely little playground for the young ones in the next field. We would definitely like to return for another visit either camping or glamping.

不喜欢 The camping pod would be small for 5 but it was perfect for us, one adult and two children (7 and 3).

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喜欢 The ready made comfy bed,the informative books and OS maps of the surrounding area.The fridge,tv,heater….everything really!

不喜欢 Going home!

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来自经理: Thank you very much for taking the time to leave such a lovely review.