Sunnydale Holiday Park

Понравилось: NOTHING .

Не понравилось: We loaded up the van, kids buzzing with excitement, and headed off for a two-night break at Sunnydale Holiday Park in Mablethorpe. The journey was smooth and the entrance to the park looked great—first impressions had me feeling confident I’d picked a winner.

We parked up outside the office and checked in. The young lad at the desk was polite, handed me a site map, and marked the route to our pitch. I followed his directions, weaving through the caravans, and as I pulled into the pitch… the van sank. Completely bogged. We were stuck.

I walked back to the office to let them know, and the same guy assured me someone would come with a tractor to tow us out. I asked if there was another pitch we could use, and he pointed to one directly in front of us—also a soggy mess. I told him straight: these pitches aren’t fit for £60,000 motorhomes—they’re more suited to pigs. They’d love it.

Back at the van, we waited. Twenty minutes passed. Still no tractor. I returned to the office again, this time met by a young woman who snapped, “Can I help you?” I explained I’d been waiting ages for help. Her response? “We’ve got other customers to deal with.” I reminded her I was one of them and had just paid £128 to get stuck in a field. I asked for a full refund.

She said, “Yep,” with no courtesy whatsoever. Asked for my name and booking reference with zero manners. After giving her the details, she tossed the paper into the till and told me the refund would take two weeks. No apology. Nothing.

Finally, as I walked back to the van, the tractor arrived. The guy operating it was lovely—polite, helpful, careful with the van. A stark contrast to the reception staff. He really did go above and beyond.

My son, not happy with the lack of proof of refund, went back into the office and requested something official. Only then did they bother to type and print a confirmation. Still no apology, no attempt to fix things or offer another solution—just another boggy pitch and a bad attitude.

All this while my two kids, who had been buzzing for a fun Easter weekend and a dip in the pool, were left disappointed in the back of the van.

We packed up and found another site in Skegness—Waterside. What a turnaround. Absolutely fantastic place—within walking distance to shops, amusements, and the beach. Impeccably clean facilities, helpful staff, excellent pitches. All for £30 a night.

In comparison, Sunnydale charged us £128 for mud. I wouldn’t return to Sunnydale if you paid me—and I certainly wouldn’t recommend it to anyone. That ground is completely unfit for motorhomes, caravans, or tents. A couple of pigs? They’d have the time of their lives.

Stay clear. You’ve been warned.

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Понравилось: Evetything

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Понравилось: Location. Facilities. Information pack. Friendly staff. Space. Price.

Не понравилось: Nothing

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Понравилось: Good value quiet grass pitch, clean toilets/showers, little fishing pond and use of bar etc. Also fish and chip shop just off site was great.

Не понравилось: Touring field can get a bit soggy when it's rained.

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Понравилось: Facilities, staff, location. Very quite, clean site.

Не понравилось: Lack of information of which way to site caravan.

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Понравилось: Peaceful and small.

Не понравилось: Rules that meant you could not pitch a Day Tent, these rules were not stipulated on Pitch up.
We erected it and we're told to take it down. We had nowhere to store our supplies, this stopped us touring the local area. We left a day early because of it.
The mamager was very obtuse and unhelpful.

The ladies toilet block was unclean, one toilet blocked and in a bad state for all ladies to see. Hand soap had ran out and was not refilled.

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От менеджера: Hi, thanks for taking the time to leave your review.

I'm sorry you were left feeling disappointed by some aspects of your stay and I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further, as well as implementing additional cleaning checks. ^AB

Понравилось: Child play area showers and toilet

Не понравилось: Shop not very well stocked quite a bit to walk to village shop

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От менеджера: Hi, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Sunnydale and hope to see you again soon! ^AB

Понравилось: Excellent facilities, staff were brilliant and very helpful and location is perfect. There is lots to do and it is a nice quiet and well run site.

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От менеджера: Hi Joshua, thanks for taking the time to leave your review. We're pleased you enjoyed your recent stay at Sunnydale and hope to see you again soon! ^AB

Понравилось: Plenty of pitch space, some friendly very helpful staff

Не понравилось: Smaller than advertised, just one park where kids gathered and had fights, very small entertainment area/facilities, toilet block was disgusting, spoke to receptionist who said they were cleaned every morning at 5am this was a complete lie, showers tiny, one of the ladies toilets was blocked the entire 11 days!

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От менеджера: Hi, thanks for taking the time to leave your review.

We're pleased you enjoyed your recent holiday at Sunnydale. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

We hope to see you again in future. ^AB

Понравилось: Fishing, pool and bar

Не понравилось: Most of the site was flooded. On the touring site there were 12 caravans, 4 vans including ours were holidaying, the other 8 were irish workers with their work vans, with them comeing and going the parts that weren't flooded was all mud that was churned up. It didn't feel like a holiday camp site. It could be a good site. We will never go back

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