Camping Village Mugello Verde

Gostou Toilets and bins quite accessible from pitches.
Reception staff very helpful.
Pool was a good size, clean and not overcrowded.

Não gostou Restaurant staff unattentive.
Restaurant and pool a long way from some pitches with very steep hills.
The area next to the Motorhome service area was like a dump with all sorts of rubish piled high.
Swimming caps were required for the pool.

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Do gestor: Good afternoon Alex,
thank you for sharing your feedback.
We’re glad you enjoyed the pool, the helpful reception staff, and the convenience of the facilities. We’re sorry to hear about the issues you encountered at the restaurant, your comments are valuable and will help us improve.
Best regards,
Reception – Mugello Verde

Gostou Size of the pitches, access, toilets and amenities, staff

Não gostou Only somewhat bad thing is that cell signal is not quite good and there could be little bit more amenities for kids.

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Gostou Accogliente e ben tenuto.
Ottima posizione, vicino ai passi toscani.
Pulito.

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Gostou La piscine, le restaurant …
Le personnel à l’accueil très gentil!
Sanitaires propres mais un peu vieillot!

Não gostou Les emplacements manquent d’herbe et d’ombrage
Tellement étendu qu’on est obligé de prendre la voiture pour aller à la piscine et au restaurant ! 😅

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Do gestor: Bonjour Rozen,
merci beaucoup pour votre commentaire et pour avoir apprécié notre piscine, notre restaurant et l’accueil de notre personnel. Nous sommes heureux que vous ayez passé un bon séjour en famille.
Nous prenons bien note de vos remarques : vos retours nous aident à améliorer nos services.
Au plaisir de vous accueillir à nouveau.
Reception – Mugello Verde

Gostou Proximité de Florence, très bonne accueil et propreté des sanitaires

Não gostou Piscine ouverte au public extérieur

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Do gestor: Bonjour Samuel,
merci beaucoup pour votre avis et pour avoir souligné les aspects positifs de votre séjour. Cela nous fait très plaisir ! Nous espérons avoir le plaisir de vous accueillir à nouveau.
Cordialement,
Reception – Mugello Verde

Gostou La atención del personal, el lugar entre las montañas, parcelas grandes y con bastante intimidad, buenas instalaciones etc etc

Não gostou Que la parcela quizás no estaría del todo lisa.

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Do gestor: Dear Vanesa,
thank you very much for your great feedback! We are happy you enjoyed our location, the spacious pitches and the atmosphere of the campsite.
We take note of your remark about the pitch not being completely flat — we will do our best to improve this aspect.
We hope to welcome you and your family back soon for another relaxing stay in the Tuscan hills.
Reception – Mugello Verde

Gostou Cisza spokój, dobra infrastruktura, czysto.

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Do gestor: Thank you for your kind review.
We are happy that you enjoyed the peace, cleanliness, and facilities of our campsite.
It’s always a pleasure to know that our guests leave with such a positive impression.
We hope to welcome you back again!
Reception – Mugello Verde

Gostou Very nice campsite.
The staff are amazing. Friendly helpful and so nice to talk too.
Nice restaurant good food.
Location perfect for getting around.
Clean and tidy. Facilities are good.

Não gostou Wifi only works at rhe restaurant/ office area if at the top no wifi.

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Do gestor: Thank you for your kind words about our staff, restaurant, and facilities. We’re happy you enjoyed your stay. Sorry for the WiFi limitation — unfortunately it only works in the common areas near reception.
Kind regards,
Reception – Mugello Verde

Gostou Bazén, umístění, komunikace s personálem, čistota a vybavenost.

Não gostou Nic

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Do gestor: Dear Kateřina,
thank you so much for your wonderful words.
We’re delighted that you and your family enjoyed the pool, the location, and the cleanliness of our campsite.
It’s great to know that our staff and services helped make your stay a pleasant one.
We look forward to welcoming you again!
Reception – Mugello Verde

Gostou Well layed out and lovely staff. Great service, friendly and nice location.
Lots to do for sole and families.

Não gostou Wifi signal unfortunately does not reach the area im pitch on.

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Do gestor: thank you for your kind feedback.
We are glad you enjoyed the layout of the campsite, our staff, and the atmosphere.
We are sorry for the inconvenience with the Wi-Fi. Unfortunately, the signal only reaches the common areas near the reception.
We hope to welcome you again.
Reception – Mugello Verde