Weston Pools Village

Gostou: The bed was pretty comfy

Não gostou: When we got there, they said they didn’t know we were coming to stay that night even though we’d had the confirmation email 5 wks earlier. They had told someone else that they could stay in the pod we were staying at. They cancelled that person so we could stay but made it seem like it was our fault and was such a massive effort to put right.
The pod was meant to have a double bed and a single, a sofa, fridge, kettle, 2 chairs and a table and a picnic table and chairs.
There was a double bed only, 1 chair inside, a fridge and kettle. There was no single bed, no sofa, no table. The kettle was on top of a tiny fridge so to use it you had to crouch down, had to make drinks on the floor because there was no table. There was a table and 1 chair outside but we couldn’t get the table through the door. There was the tv but it was in the room with only 1 chair, and you couldn’t watch it from the bedroom. There’s no taps in the pod and we wasn’t told where we could get water for the kettle, had to ask people staying in a caravan.
Seriously disappointed with our stay, we will not be going back. No where near worth the £98 per night. Also the pod was full of cobwebs.

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Gostou: Really well organised check-in procedure - we arrived just after the shop closed but our key was at the bar in the club house. The lady behind the bar gave us a mobile number in case we had any issues (which thankfully we didn't).

The caravan was absolutely immaculate and had everything we needed.

The check-out process was great too - the lady in the shop was really helpful.

Não gostou: We were in Highdown 3 but the wi-fi did not seem to reach that far which was a shame. Our mobile signal was ok though so it wasn't a problem.

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Gostou: we loved ever minute of our stay it was so peaceful and beautiful the caravan was spotless we wish we could of stayed longer we will definitely be returning thank you so much

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Gostou: Every thing good but the don’t have wi-Fi

Não gostou: Not signal, not Wi-Fi

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Gostou: Fishing was good

Não gostou: Really disappointed with the accommodation no cooker no comfortable chairs had to buy air frier and slow cooker sorry but won't be going again

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Gostou: Yes

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Gostou: Very quiet, good size pitch and fully serviced

Não gostou: Not getting to walk your dog around the pools

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Gostou: Nice clubhouse.

Não gostou: Noisey from scrap yard next door.Gravel from pitch very fine carries into caravan on you shoes all the time.

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Do gerente: Thank you for your review,
You failed to mention when the staff looked after your wife whilst waiting for the ambulance, we are glad she is ok. And when your friend broke the shower door and we also looked after him.
So sorry about the gravel I will look into this.
We very rarely have noise from the scrap yard if there is it’s very short lived.

Gostou: Peaceful clean and just perfect . Surrounding area has plenty to see and do. Clubhouse is clean and well stocked and the staff are very friendly. Perfect holiday

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Gostou: Serviced pitches,nice clean toilets a showers, nice clubhouse,friendly staff,

Não gostou: Nothing to dislike

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