Springwood Fisheries

Ik was blij met: Very clean . Amazing for fishing . Beautiful fishing lake .

Ik was niet zo blij met: Shower and toilets , very clean but basic

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Ik was blij met: Very friendly and helpful

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Ik was blij met: We were pitched between two lakes really nice views

Ik was niet zo blij met: Being told by the owner to stop using anymore electric because we had used to much even though we booked a serviced pitch

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Van de manager: Hi

As discussed at check in you receive £7 per night with the booking which is included we have a fair usage policy on electric as it is now £0.51 per KPH plus vat plus climate levy which the government takes from small business i do not pass the VAT or climate levy charges onto the customer ,you used £25.50 in electric in 24 hours on site and i pointed this out to you's it flagged up on my system as over outage i did not asked for more payment which i was in my rights to do so as you exceed the £7 limit .

you booked on pitch up for a electric grass touring pitch you was allowed to upgrade to a fully serviced pitch with a lake view .you had electric heater on constantly for the whole duration of your stay with the skylight fully open because you were to hot .This is just very poor manners and bluntly flouting the site rules .you also sneaked off on the last day of your stay without revisiting reception to confirm how much you had overspent on the electric .

We are ruining a business that has endured very high running costs in the passed two years for power and water ,please do not book if you will not be fair with these policies ,you cannot charge electric vehicles when booked onto a pitch ,this is theft you would not fill your car with petrol and not pay for it at the counter ,I can count over ten instances where customers plug there vehicles in ,this is not acceptable .if you are caught doing this you will be asked to leave the site ,this is theft and will not be tolerated .

please do not book if you will not obey the site rules and have no manners .

yours springwood fisheries

Ik was blij met: Peaceful site

Ik was niet zo blij met: Outrageous electrical hook up charges

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Van de manager: Hi that is the amount of electric you used you had the heating on for three days and nights and wi th h the cost I paid for power I can’t afford to stand the cost any more
All pitches get £6 of electric with each booking if you exceed that there is a charge for the extra power consumed.all coustomers are informed of this on arrival it is not hidden if you don’t use it you don’t have to pay for it

Kind regards springwood

Ik was blij met: Very very quiet and peaceful when we stayed. Clean toilets, didn't use the showers. Drinking water available and hot water to wash up. Nice little park for my son to play on.

Ik was niet zo blij met: Not allowed campfires.

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Ik was blij met: Lovely and quiet!

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Ik was blij met: Peaceful place, clean, close to Calke Abbey and other local heritage buildings & walks. Also great if into fishing of course! Would return.

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Ik was blij met: A nice little site with good facilities. The fishing seemed very popular. No disturbance from the other campers. One even spotted my collection of ducks in my campervan and gave me a shark to add to my collection. We named him Feargal!

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Ik was blij met: Pretty and peaceful site

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Ik was blij met: The toilets were brand new and very clean

Ik was niet zo blij met: I was stood at the filthy reception for 40 minutes before anyone came to greet me or help me. Nobody was answering the phone numbers provided. They didn’t have actual parking spots they just shoved us in the middle of the green where everyone sits and eats? Useless

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Van de manager: I am sorry Megan you had to wait at reception for forty minutes as I was helping a another person who was locked out of there caravan

You booked a non electric pitch and you was allocated non electric pitch 2 not sure what more I could have done for you for a one night stay

And the toilet are not new they are seven years old but cleaned twice a day by a great staff

Yours springwood team