Auchenlarie Holiday Park

Kedvelték Every member of staff who I encountered on my visit was friendly and couldn’t do enough to help. Considering this was my first time on a camping site it exceeded my expectations and my kids are already planning our next trip!

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Kezelői megjegyzés: Thank you so much for your lovely review. We're delighted to hear that your first camping experience with us exceeded your expectations, and that our team helped make it such a positive and memorable trip for you and your children.

It means a lot to know this was your first time travelling as a single parent, and we're so glad we could help make it a smooth and enjoyable experience. Your kind words about our team will definitely be passed on they'll be pleased to hear they made such a great impression.

We look forward forward to welcoming you all back for your next stay, and noted on the arcade machines they do have a way of drawing the kids (and the coins!) in.

Thanks again for taking the time to share your experience.

Kedvelték Lovely park, had a great view of the sea from our pitch.
Site very clean. Good value for money, except for the fact that you have to purchase wi-fi when you get there.

Nem kedvelték Another park that charges £10 for 24 hours wi-fi, which to be honest - the signal isnt the greatest.

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Kezelői megjegyzés: Thank you for your lovely review and for highlighting the beautiful sea views, cleanliness, and value for money we’re so glad you enjoyed your stay with us!

We appreciate your feedback regarding the Wi-Fi. We understand how important a reliable connection can be, and we’re sorry to hear it didn’t meet your expectations. We have free WIFI for all guests when down at the complex, bars and restaurant but charges for WIFI at your pitch is payable at £6 per day or £15 for 3 days.

Kedvelték Such a beautiful campsite very clean and very friendly will deffo be back soon

Nem kedvelték Nothing

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Kezelői megjegyzés: Thank you so much for your kind words. We're glad to hear you enjoyed the campsite and found it clean and our staff were friendly that’s exactly what we aim for. It means a lot that you’ll be coming back, and we can't wait to welcome you again soon.

Kedvelték The view from our touring pitch was lovely, overlooking the sea. The entertainment in the showbar was great, and the food in the restaurant and from the takeaway were delicious. Drinks reasonably priced. Very well stocked shop on site.

Nem kedvelték No tv reception in zone A, we were offered a "cable" to help this at a £10 deposit.

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Kezelői megjegyzés: We're delighted to hear you enjoyed the stunning sea views from your pitch, the entertainment and the delicious food from both the restaurant and takeaway. It's also great to know you found our on-site shop well stocked and our drink prices reasonable we really appreciate your comments.

We understand the frustration regarding TV reception in Zone A and are sorry for any inconvenience this caused. Due to the location and terrain, reception can sometimes be limited in certain areas, which is why we offer a cable solution with a fully refundable deposit.

Thanks again for staying with us we hope to welcome you back soon.

Kedvelték Caravan site is spotless clean food was good in restraunt plenty of swing parks for kids self check in and out is a good idea too

Nem kedvelték Bought some cake bars in shop ok they were reduced but date was 6 th sept and it was now 28 th when opened they were mouldy but on taking them back they were swapped over no problem .We had wanted to attend the entertainment but couldn’t as it was fully booked

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Kezelői megjegyzés: Thank you for taking the time to leave us a review. We're so pleased to hear you found the site spotless, enjoyed the food in the restaurant, and appreciated the self check-in/check-out system. It’s also great to know the kids had fun at the play areas we aim to make it a relaxing and enjoyable stay for the whole family.

We’re sorry to hear about your experience with the cake bars. While we do clearly mark reduced items, we appreciate you bringing this to our attention and we're glad the team was able to sort it quickly for you. We'll be reviewing our procedures to help avoid anything similar happening again.

We also understand your disappointment about the entertainment during the peak times, and we’re currently looking at ways to improve capacity.
We really appreciate your feedback and hope to welcome you back again soon.

Kedvelték Spaces areas for tents
Clean facilities
Food not too expensive
Lots for kids To do

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Kezelői megjegyzés: So glad to hear you enjoyed your recent stay at the park and that the clean facilities, and reasonably priced food added to the enjoyment.
We love creating a fun and relaxing environment for families. We hope to welcome you back again soon.

Kedvelték Location with views, very clean site, we stayed in the pitches in zone A, the toilet block was one of the cleanest I have ever experienced in touring.
Staff are always doing something to keep the site pristine.

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Kezelői megjegyzés: Although we are a little biased the views at the park are pretty amazing and we are glad to hear that you enjoyed them too. Our team takes great pride in keeping the site in top shape, so it's wonderful to hear that it made a difference to your visit. We hope to welcome you back again soon.

Kedvelték We as a family really enjoyed our stay , perfect caravan for a perfect view to wake up to every morning (G21) , Caravan was lovely and spacious. Entertainment on the park was great especially Lewis Wilson he's fantastic with all ranges from kids to granny and papas! Will definitely be back next year for another long weekend! We had the take away service twice love how they text you when it's ready saves you standing about waiting, Food was lovely and we had all ranges.

Nem kedvelték My only dislike was the amusements as only £1 & 10p machines, Would have been better with 2p machines like other sites and wee toys in them to try and win makes them more exciting, Expensive if you've more than 1 child on site.

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Kezelői megjegyzés: Thank you so much for taking the time to leave such a thoughtful and detailed review. We're absolutely delighted to hear that you and your family enjoyed your stay in G21 it really does have one of the best views, and we're so pleased it helped make your break extra special.

It's great to hear that the caravan met your expectations in terms of space and comfort, and that you enjoyed the entertainment on site we'll be sure to pass your lovely comments on to Lewis Wilson. We're also glad you found the takeaway text service helpful and that the food hit the mark for your whole group.

We really appreciate your constructive feedback as well. We're sorry to hear about the issues with the bathroom lock and the panel by the front door that's certainly not what we’d want for any of our guests, and we’ll make sure these are looked into immediately to avoid future incidents.

Regarding the amusements, we understand how the cost can add up, especially with multiple children, and we’ll definitely pass your comments along to the park team as they always value guest feedback when reviewing their facilities.

We're also sorry to hear about your experience in the shop that’s not the standard of service we expect, and we’ll share your feedback with the appropriate team to ensure improvements are made.

Thanks again for choosing to stay with us and for your kind words despite the few hiccups. We'd absolutely love to welcome you and your family back to G21 next year for another memorable weekend.

Kedvelték Great location good pitch for tents good food at the complex great facilities on offer
Very clean toilets and showers amazing views and sunsets we had a great stay and will be back very soon 😀

Nem kedvelték Freezers for cool boxes ice blocks
None available but the chap in the premier shop very kindly let us use his freezer
So no bother
But have been to other sites that have availability to use

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Kezelői megjegyzés: Thanks for taking the time to review your recent stay at the park. We're thrilled to hear you enjoyed the location, facilities, food, and especially the stunning views and sunsets. It's great to know you had such a good stay with us and plan to return soon we look forward to welcoming you back.

We also appreciate your feedback about the freezer availability. We're glad our Premier Shop team could help out, but we’ll certainly take your suggestion on board as we’re always looking for ways to improve our guests' experience.

Thanks again for taking the time to share your thoughts.

Kedvelték Excellent park and great facilities toilets immaculate and food was great both carry out and restaurant

Nem kedvelték All was good

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Kezelői megjegyzés: Thanks for your lovely comments we love to hear that our guests have had a great stay with us and we look forward to you staying again soon.