Myrtle Farm Holidays

A aimé : Lovely and well maintained pitches
Met on arrival and given lots of information
Pitches were excellent sized and easy to see
Excellent extras such as fridge & freezers
Updated and really clean facilities

N'a pas aimé: Na

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A aimé : Well maintained and clean.

N'a pas aimé: We were under the impression the site was family friendly and had to pay extra for our children to come along - however there were no additional amenities for children to account for additional costs. The site was advertised to have wifi included - it did indeed have wifi but the owner proudly announced that the wifi only covers a small circle surrounding a picnic bench near the entrance of the site - hardly suitable for a campsite with 25+ pitches, especially in wet April weather. Our pitch was one of the furthest from here, therefore we had no access to wifi at our designated pitch. We also had to pay an additional fee to erect our awning, upon arrival we quickly noticed that all pitches were string lined and every pitch had the same space so I cannot understand why we would need to pay extra when others have that space included free without an awning… We were pitched next to a couple who continuously smoked marijuana in the morning, noon and night. As I said above, the site is well maintained and clean but what I didn’t expect was for the pitches grass to be cut every time it became free - the lawnmower was cutting several times daily. There are no immediate amenities, the roads outside the campsite are dangerous for miles on foot especially if you have children, however WSM is very close driving distance, you can also continue to Brean and Burnham on Sea. I do try to enjoy what is available on site but the longer we were here the more tedious it became. For the price of this site, which is twice or more as expensive than many of those with better amenities in better locations, we personally did not find this site to be good value for money. There are a lot of unnecessary additional costs which most other sites include as standard.

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Réponse du gestionnaire : Thank you for taking the time to review us...I have taken your feedback onboard and am very sorry we didn't meet your expectations.

Myrtle Farm Holidays accepts couples & families alike, we have several different size pitches which are priced accordingly to include upto 2 people; additional adults and children, cars, awnings, gazebos, pup tents, dogs are at an additional charge and this is detailed with cost on booking, we do not advertise as having facilities for the children accept 2 huge fields for them to play in, nor that there is loads to do onsite or in walking distance.
The site is advertised as having a wi-fi hotspot which is pointed out on arrival, none of the pitches have wi-fi, phone signal 3G, 4G & 5G is very good on most networks.
We pride ourselves on keeping all aspects of the site neat and tidy, there is grass to cut most days as we like to provide pitches neat & tidy for everyone and grass is growing very quickly this time of year.
Myrtle Farm Holidays is semi rural and I agree there isn't anything in easy walking distance as the lanes to the village are narrow with no pavements, however taxis are plentiful and relatively cheap.

As for the couple smoking marijuana... had this been reported to me it would have been dealt with swiftly, we have zero tolerance regarding any form of drugs being taken or even brought onto site. I do encourage customers to engage with me if they have any problems and I will deal with them discreetly....I am upset that this wasn't brought to my attention and me be given the chance to rectify.

A aimé : Facilities were well equipped and very clean.

N'a pas aimé: Bit of road noise as very close to main road and could hear the drone of the M5 in the distance but this wasn't an issue.

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A aimé : Excellent washing facilities. Clean modern warm water hairdryers supplied! Pitches are spacious! Grounds are very well kept

N'a pas aimé: Road noise from busy road

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A aimé : Excellent touring pitches. Campsite very neat and tidy. Showers clean and very tidy. Dish washing area clean and tidy. All facilities excellent. Owner very accommodating nothing was too much trouble very helpful. Came and said good bye to us on leaving.

N'a pas aimé: None at all.

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A aimé : Friendly welcome by the owner. Lovely site, nice and quite with an enclosed field for the dogs. Very clean, modern facilities even have a freezer and washing machine if required. Easy to find with good acccess to places to visit. Handy for the shop and eating out.

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A aimé : Bathroom facilities
Washing up area
Laundry room
Tidiness of site
Friendly staff

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A aimé : Everything

N'a pas aimé: Nothing

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A aimé : amazing site with amazing views friendly staff. highly recommend this site.

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A aimé : Lovely site, really well kept pitches, showers and toilets beautifully clean and everyone so friendly.

Just me and my sister staying, really enjoyed our 4 nights and we were so lucky to see some beautiful sunsets too

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