Cooll Camping

A aimé : Cleaned organised site with friendly and helpful owner

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A aimé : Run by a wonderfully friendly and helpful lady. Very clean site. Toilets are clean but could do with more of them. Short walk to a lovely pub.

N'a pas aimé: Toilet block was a little dark

Recommanderait à des amis Séjournerait à nouveau

A aimé : Very welcoming and kind owner who let us overstay so our canvas could dry out. Lovely family vibe on this site.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your kind review.

A aimé : Tranquil campsite in a great location with very friendly helpful staff.

Loads of great walks nearby and easy to get into Canterbury.

Recommanderait à des amis Séjournerait à nouveau

A aimé : Samantha and her son were very friendly and accommodating and the camp site is lovely. All the facilities you might want in a delightful large field. There are two or three pubs within walking distance and a village shop nearby. Great stay and we will definitely visit again soon.

N'a pas aimé: Nothing.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your lovely review, you were a pleasure to host and I enjoyed our chats.
I hope to see you again soon 👌

A aimé : Very friendly owner who could not have been more welcoming. Good location for attractions and local amenities. Easy to find the campsite.
Toilets and shower were always clean and always had hot water. Will definitely return next year!

N'a pas aimé: Only 1 shower and 2 toilets but owner is addressing this

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Réponse du gestionnaire : Hi thank you for your lovely review, you were a pleasure to host. I hope to welcome you back next year and to show off our new toilets and an extra shower which we are all quite excited about!

A aimé : Plenty of space, reasonably priced. Basketball hoop, badminton net etc for people to use.

N'a pas aimé: Only 2 toilets for over 40 pitches.

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Réponse du gestionnaire : I’m sorry you didn’t enjoy your 3 day stay, had you brought your concerns to us on your first night we would happily have refunded your booking allowing you to choose another site more suited to your needs.

Pitch-up clearly states we are a nearly-wild site and show’s photos of the facilities, there were 31 pitches in total and a good number came with their own toilet and shower tents, having read what facilities were available over the busy bank holiday.
We had additional toilets and a shower planned for delivery before the busiest weekend of the year however there were delays out of our control and posters to this effect were displayed on the existing facilities.

A aimé : The freedom for the children but could always see them. Great to have the games available to use and the endless supply of logs (chargeable)

N'a pas aimé: Could be more toilets and shower, however we have our own so didn’t bother us to much.

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Réponse du gestionnaire : Thank you for your lovely review and we were very grateful you brought your own facilities as we were unprecedentedly busy over the bank holiday weekend.
We do have more toilets on order and have planned an extra shower. Glad you enjoyed your stay 🥰 your family were a pleasure to host.

A aimé : Very relaxed quiet site.
Good to see lots of people having campfires
Really nice campsite owner.

N'a pas aimé: Not enough showers and toilets

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Réponse du gestionnaire : Thank you for your review we would love to welcome you back!
We do have more toilets on order and an extra shower planned, also with more washing up facilities so watch this space 😊

A aimé : Owner was nice.
Well located for visiting Canterbury but...

N'a pas aimé: ...site is on a road with heavy 50mph traffic until 9pm at night and Heathrow flight path, and lots of noise until 12pm from neighbouring garden too (hot tub, car engines running, raised voices, security lights coming on and off and lighting up tent).

No toilet block as advertised.

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Réponse du gestionnaire : I’m sorry you didn’t enjoy your 5 day stay, had you brought your concerns to us on your first night we would happily have refunded your booking allowing you to choose another site more suited to your needs.

There are photos of the all site facilities on the listing including the toilet and shower block. The regulations dictate the buildings must not be of a permanent nature, ie bricks and mortar, hence the facilities are in wooden sheds, clearly shown on Pitch-Up
The automatic lighting is necessary for safe access around the site, rabbits, wildlife etc often cause these to illuminate unexpectedly.
Every evening I do a site walk to check the quiet site rules are being adhered to however after I have retired to bed cannot guarantee compliance, unless a camper txts or call to inform me. I do ask everyone daily if they had experienced any issues and on every occasion you both said everything was fine.