Bluebell Coppice Park

A aimé Rural setting, exclusive feel to this site, personal toilets/showers to hire, honesty shop, park, woodland walk, fishing lake, site was clean and well kept great that you could have barbecues and small camp fires that you can buy from the campsite - overall I really nice friendly campsite to visit

N'a pas aimé No dislikes - wouldn’t have minded chocolate to buy in the shop is my only suggestion

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A aimé Small and friendly site in a lovely rural location but only a few minutes drive from Battle and Hastings. Great site for families. Liked the honesty shop. Good mix of types of pitches. The bell tents looked fab and would try them next time.

N'a pas aimé The only criticism really is sometimes the little separate bathrooms linked to certain pitches could give off an aroma which was slightly unpleasant as our tent pitch backed onto another persons bathroom building and it wafted mainly in the morning when showers and toilets etc being used more
I’m sure not every pitch would have this issue , could’ve been just ours.

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A aimé The location was good, the team are very friendly and helpful. The pizzas and breakfast are very good quality, we loved the fire pits. Overall we had a good holiday but would not return to this site

N'a pas aimé The touring pitches are very small, there are only 4 toilets and three showers for anyone that has not booked a private bathroom
Which is not enough, the big shower needs a refurb as the paint is falling off the ceiling and the door to enter is broken. The road onto site is very tight and bumpy once you come of the tarmac.

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Réponse du gestionnaire : Pleased to hear you enjoyed your holiday, certainly in terms of the very regular conversation had with all the staff in your 2 week stay no mention was made of any issues and pleased you found our team friendly and helpful.

We welcome feedback and the family bathroom is receiving a new clad ceiling to match those recently done in the other showers in next couple of weeks having had a busy summer, its ready for its annual freshen up.

The toilet and bathroom situation, you mention en suites are available of which there are 12 , 11 lodges with toilets and showers,2 bell tents with ensuite and the communal toilets you mention so in all 27 not sure its a fair reflection to say we have 4 toilets and 3 showers, But we are always adding new and will make more ensuite pitches next year as we continue to improve.

You had a caravan, awning and tipi tent on your pitch which is maybe why it felt cramped, Our pitches are a minimum 10 x 8 m as advertised.We are over the winter going to make some serviced pitches for next season.

A aimé very quiet site, honesty shop, friendly owners/staff, clean toilets and showers.

N'a pas aimé lack of grass on grass pitch, and pitch was very small.

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A aimé Everything, very clean with great facilities. First time camping with my grandaughter Bluebell Coppice made it very enjoyable.

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A aimé Friendly site with help on hand if needed. Honesty shop available for treats including marshmallows for toasting. If you need to book a fireplace, go to the site's website for a form. The site was very busy but because it is well designed you do not feel over crowded. Wood walk for the dog to be off lead for a while. Hobby fishing lake at no extra charge but no luck this time. The WiFi was not strong but there was an option to buy, which one of us did and it was much better.

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A aimé Everything

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A aimé Helpful staff
Honesty box for wood/ kindling, slushies and ice lollies
Selection of books/ games/ DVDs
Wildlife
Wooded area and lake area to explore- good for kids

N'a pas aimé It was busy ( but it was mid summer so obviously going to be busy) most people kept to the quiet time overnight
Wifi was mis advertised - free at reception but had to pay on campsite itself- not well advertised on pitch up

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A aimé Campsite very secluded. Lots of amenities on site, coffee machine, books, DVDs, snacks, drinks, firewood, kindling, marshmallows, skewers… you name it! Beautiful little nature walk and a lake at the bottom of the site. The staff were incredibly friendly! We arrived quite late due to an accident on the M25, and the staff were great and very accommodating.

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A aimé The site itself is as described the staff pleasant and friendly but need to do a lot more attention to det7

N'a pas aimé The amount of showers and toilets were inadequate for the amount of guests 3 showers &1 described as a family &disabled room were disgusting they were filthy I didn't see anyone clean them in the time we were there but there was a mop bucket with brown water & filthy mop in a corner for4 days 2 toilets were also not clean people queueing outside ? We left a day early couldn't stand it longer

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Réponse du gestionnaire : Really sorry you didn't enjoy your stay or find time to come and talk to us but it is important that some of your comments are addressed:
1. We have 11 lodges all with their own toilets and showers a further 12 camping and glamping pitches with ensuite and 4 toilets and 3 showers in the common areas Making 27 toilets in all on a small site. Far more than any of our nearest competitors.
2. We employ 6 cleaners and 3 full time wardens, our toilets are deep cleaned at 10 am each day and checked throughout the day on an hourly rota, the water in the communal areas mop buckets changed and new cleaning fluid applied twice a day. Despite signs to the contrary some campers especially in the height of the summer holidays, do walk into the shower rooms with shoes on and make a mess that they don't tidy after them selves but it will never be more than a short while before one of our staff will be seen moping it back to cleanliness.
Difficult on that basis to see that the comment made albeit your opinion may not be exaggerated being kind. We try very hard alongside our great team to look after our guests and disappointing to hear when we fail one.