Oakwood Farm Touring Park

A aimé : This was a lovely site, immaculately maintained. There was water on each pitch and the showers and toilets had been newly renovated and spotlessly clean. There was even a cafe selling breakfasts and snacks. There was a bus stop outside the site into Chester, though the service was infrequent, but the park and ride was a 10 minute drive away. There was also a lovely restaurant less than a mile away.

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Réponse du gestionnaire : Hi Pam

Thank you for your review, we are pleased you enjoyed your stay

Kind Regards
Oakwood farm

A aimé : Love the fact that the site is very secure with keypad gate to get in.
Lovely well kept pitches with nice short grass and well kept toilets and showers

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Réponse du gestionnaire : Hi
Thank you for your review, we are pleased you enjoyed your stay with us and hope to see you again soon
Kind Regards
Oakwood Farm

A aimé : The site was well maintained and the toilet and bathroom facilities were spotlessly clean. The owner and staff members were very friendly and helpful and a great breakfast was had at Foxes Tearooms on site.

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Réponse du gestionnaire : Hi Emma,

Thank you for your review, we are pleased you enjoyed your stay.

Kind Regards
Oakwood Farm

A aimé : Great little site, very easy to get to and handy for Chester attractions including zoo, city and shopping.

N'a pas aimé: Take some ear plugs for overnight if you're bothered by road noise

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Réponse du gestionnaire : Dear Guest,

Thank you for your review, we are pleased you enjoyed your stay.
We can only apologise for the road noise but due to the close proximity to Chester and the motorway links to Manchester/Liverpool/North Wales we do experience traffic noise.

Kind Regards
Oakwood Farm

A aimé : The motorhome pitches were of adequate size and had all the services we needed. The showers were very good, along with the toilets and are a credit to the site team - Well Done.
Access was easy, even though we were late but sufficient instruction had been given to us.

N'a pas aimé: The Grey Water discharge point could do with looking into as it was very tight for our motorhome, and I couldn't see where the water was discharging to.

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Réponse du gestionnaire : Dear Guest,

Thank you for your kind review. We are so pleased you enjoyed your stay with us once again.
Thank you for your feedback, the grey water disposal point is something that Peter (the owner) is looking into, which we hope will be improved soon.
We hope you will visit us again.

Kind Regards
Oakwood Farm Chester

A aimé : Loved the site. No complaints whatsoever

N'a pas aimé: None

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Réponse du gestionnaire : Hi Lian
Thank you for your review. We are pleased you enjoyed your stay
Kind Regards
Oakwood Farm

A aimé : Well looked after. Toilets and showers good. Very clean. Polite and helpful reception. Easy access.

N'a pas aimé: We booked an extra night on the 14th March. We had already paid the original bill but I was not asked to pay the extra night at the time of booking. I then received an abrupt email asking me to pay immediately as this was due on the 8th March, before we had decided to stay the extra night. I was quite offended by the tone of the email and as Pitch Up had not asked me to pay I assumed I would pay on arrival. The receptionist apologised but said these were automated emails. This is not acceptable under these circumstances.

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Réponse du gestionnaire : Dear Ann,

We are pleased you enjoyed your stay here at Oakwood Farm and it was lovely to meet you both.
I can only apologise once again for the email upsetting you. Like my colleague and myself said, the emails are automatically sent. The last thing we want to do is to offend anyone. We will certainly look into changing the wording in the automated emails that are sent out.
We wish you are a safe onward journey.

Kind Regards
Oakwood Farm Chester

A aimé : Lovely and clean great for dog walking very friendly staff
Everything was explained before arrival will stay again and will tell friends

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Réponse du gestionnaire : Dear Guest
Thank you for your kind review. We are pleased you enjoyed your stay with us

Kind Regards
Oakwood Farm

A aimé : I loved the peaceful atmosphere and lovley surroundings with great views of the stars at night

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Réponse du gestionnaire : Dear Mark
Thank you for your review, we are pleased you enjoyed your stay with us

Kind Regards
Oakwood Farm

A aimé : Easy Well Organised friendly welcome..Did not use all the onsite facilities but they looked fine. Will come back.

N'a pas aimé: I always have an issue with 11 am departures, not just campsites but hotels also. This time of year, early forced depatures are pointless and unwelcoming!

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Réponse du gestionnaire : Hi Peter
Thank you for your review, we are pleased you enjoyed your stay.
Kind Regards
Oakwood Farm