Iard Hendre

A aimé : Nothing

N'a pas aimé: We booked this late as we were walking Snowdon. I arrived in the dark the reception was locked I called the number and there was no answer. After walking round I couldn't see any hard standing and the only thing that looked like that was the carpark. If it was the carpark there was not an area that even came close to even. Aftrr 15 minutes wee got back in the motorhome and left.
Why this place is listed on pitchup is beyond me. You'd be better off parking in a lay by on the A55 to be honest. Never again!

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A aimé : The owner was very friendly.

N'a pas aimé: This should be described as just an overgrown field rather than a campsite. On arrival we were told the showers did not work, and they had informed pitchup of this. I did not see this on the website. However, not only did the showers not work, there was no water at any sinks in any of the toilets either. On the website it says about pitches with picnic tables and in the grounds of a listed building. There are no pitches or picnic tables, it is literally a field. It is very close to the main road, which is extremely busy and noisy. There was another van in the field, parked across the middle of it, like it had been abandoned. Behind the field is an old coach with people living inside. Their washing was hanging out through the trees in the rain. The listed buildings were probably once really nice, but it is all run down at the moment. This should be listed as basic and somewhere to park for the night and be reflected in the price. We moved to another site, paid the same money, and the facilities were amazing.

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Réponse du gestionnaire : Dear anonymous,

We do apologise for your experience at iard hendre! We have been open for 2 weeks and you were our second booking. Nevertheless you have highlighted some glaring issues with the site in its early stages! And we take them on board as constructive feedback! There was some issues with the description online regarding showers which has now been updated !

We do feel some of your comments tough to take as we are very proud of the buildings, as Custodians of an historically important building which is an ongoing restoration project, I feel your comments a bit disrespectful! As for the site care taker living in a van with clothes hanging outside. This area is nowhere near the camping area and frankly has no baring on your stay!

None the less we take your comments seriously and will be adjusting people’s expectations with the description of the site so not to mislead anyone, which I feel from your comments you have been!

I offer my sincere apologies for your experience! Please get in contact and we will happily offer a refund!

Kind regards

James innes
Iard hendre