Loch Lomond Holiday Park

A aimé Location.

N'a pas aimé Poor facilities; only 1 shower/wc for 14 pitches. No free Wi-Fi. Poor tv reception. Untidy pitch.

Recommanderait à des amis Séjournerait à nouveau

A aimé Location to loch

N'a pas aimé Too close to busy road and railway.

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A aimé Lovely location

N'a pas aimé 1 shower 1 toilet for all motorhome pitches
Very poor for amount of pitches
Having to wait to use a toilet or shower
Noise of a very close river and railway track

Recommanderait à des amis Séjournerait à nouveau

A aimé The pitch was a well kept hardstanding fully serviced pitch (although the coax aerial connection didn't work). The shop was well stocked and reasonably priced. The laundry room had 2 large washing machines and 2 large tumble dryers which were reasonably priced and easy to use.

N'a pas aimé It appears from the images that the pitches are all close to the loch which is the reason for picking this site as we wanted access for kayaking. However the touring pitches are all set back as the site obviously revolves around the chalet pitches. Furthermore the touring pitches as a result are close to the road which is very busy and the railway is just past this so they aren't particularly peaceful. The pitches aren't particularly big and are only separated by waist height hedges so not much privacy. The toilet block has only 1 shower, 1 toilet and 1 urinal on the male side and 1 shower and 2 toilets on the female side to serve all of the touring pitches. These were not particularly clean either. Entry to the site was difficult. There is a barrier with a code which isn't provided ahead of arrival. There is a bell button which wasn't answered and a phone number There which wasn't answered. I had to wait with car and caravan while my wife walked to reception ( in a downpour) to get access. This wasn't isolated to us- we could see the entrance from our pitch and witnessed this ordeal repeated during our stay. During our second day after a few hours kayaking on the loch, we returned cold and wet needing a hot shower only to find that the power to the shower block had tripped and the site had no awareness of this . So having got ready for a shower we had to get dressed before getting dried to go back to reception to get this sorted and then a long wait in the cold while the problem was resolved. Speaking to another guest at this time we learnt that they had arrived around lunchtime that day and had to wait 2 hours to get the water turned on for their pitch. When we finally did get to use the showerers we found that they were very hot but not very powerful with no way of adjusting- just a push tap. We managed OK but this wouldn't do for a family at all- especially with young children.We've paid a lot less for campsites that are a lot better set up for caravans and motor homes. We paid a premium expecting a perfect place to say while we kayak on loch lomond and were disappointed as a result. The price should be adjusted or the facilities and management of the touring pitches should be improved. I realise that it's a holiday park- not a campsite but this should reflect in the touring pitch price.

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A aimé It was in a really good location and close to shower blocks which was great. We used the family room for games and that was a lovely communal space. Highly recommend!

N'a pas aimé The washing machine was quite expensive though!

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A aimé The whole site is very clean.

Well laid out.

The staff were polite & helpful

N'a pas aimé Not a major problem, but the bins are down the steep hill from the touring pitches.

The exit onto the main road is a little difficult/dangerous at busy times

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to share your feedback! We’re so pleased you found the site clean, well laid out, and our staff polite and helpful, that really means a lot to us. We also appreciate your comments regarding the bin location and the exit onto the main road. While we can’t change the road layout, we’ll certainly take note of your points and continue to look at ways we can make things easier and safer for our guests. We hope to welcome you back again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

A aimé So clean, peaceful and friendly staff. Facilities second to none. Will definitely be back

N'a pas aimé Nothing to dislike about this site

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Réponse du gestionnaire : Thank you so much for your wonderful feedback! 🌟 We’re delighted to hear you found our site clean, peaceful, and welcoming, and that our facilities made your stay enjoyable. It’s great to know our team helped make your visit a positive one. We’re thrilled you’ll be coming back, and we look forward to welcoming you again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

A aimé Staff friendly..site was clean
Scenery was beautiful.
Very peaceful

N'a pas aimé Toilet there was 2 and 1 shower they could do with being updated for the ladies .
Males 1 toilet ,1 shower

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Réponse du gestionnaire : Thank you for your lovely comments. We’re delighted you enjoyed the peaceful setting, beautiful scenery, and found our staff friendly and the site clean. We also really appreciate your feedback about the facilities – we understand how important this is, and your comments will be taken into account as we plan future improvements. We hope to welcome you back again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

A aimé Everything was perfect

N'a pas aimé Paying for WiFi and not being able to access tv

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Réponse du gestionnaire : Thank you so much for your kind words, we’re delighted to hear that everything else about your stay was perfect! We’re sorry to hear about the WiFi and TV access not meeting expectations. We’ll review this to see how we can improve the experience for future visits. We hope to welcome you back again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

A aimé On the Loch. Friendly check in. Good even pitches with water, grey water and hook up at each.

N'a pas aimé Only one male toilet and shower. 2 female toilets and 1 shower…the shower in the female toilets needed a deep clean, mould edging it.
There is road noise, but it didn’t bother us.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your lovely feedback and recommendation – we’re delighted you enjoyed your pitch by the loch and the friendly check-in experience. It’s great to hear the facilities on the pitches met your needs. We really appreciate your comments regarding the showers and cleanliness, and we’ll make sure this is followed up with our team. While road noise can be part of our location, we’re pleased it didn’t impact your stay. We look forward to welcoming you back again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception