Somerset Reindeer Ranch

A aimé : Welcoming hosts, had a whole farm tour which was wonderful. Obviously farming is a passion of Sarah’s. Beautifully lit fairy lights and some gorgeous animals who are clearly loved in such a rural location. Happy to help and suggest places nearby to visit. Secure site.

N'a pas aimé: Spider nest within the artificial flowers of the dome insides. No pegs to hang towels up in bathroom (would be really helpful please!). Slippery wooden outer circle where BBQ area is where wood has rotted but nothing a bit of TLC can’t fix.

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A aimé : Loved all of it the hosts were lovely and so friendly it was very safe for the children. It was quiet and easy to find. Would definitely stay there again!

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A aimé : Amazing place to stay, especially with children. The animals made it a unique experience and there were lots of little details that added to the feel of the place. Hosts were really friendly too. I'd definitely recommend! Thank you :)

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A aimé : Really lovely site, great for the kids to have an adventure

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A aimé : Such a beautiful place and a lot of hard work has gone into it, the owners was absolutely lovely they will really go out there way for you, the stay was comfortable and so different, this place can be used as a night away with kids and as a romantic night away,

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A aimé : Lovely experience staying on the ranch, seeing the animals (foxes & reindeers were our favourites) and staying in nature. Cabin, facilities and location were great. Friendly hosts.

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A aimé : Beautiful, well cared for facility.
Lovely owner's.
Great for families as they had a lot of animals on the site.
Clean washroom and shower.

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A aimé : We arrived just after storm Ciaran, there was lots of flooding on the surrounding roads. Reindeer Ranch was a bit soggy too. But the hosts were great, and very accommodating and helpful, we used the bbq lodge to cook on an open fire, it was great and very cosy.
It was lovely to see the well cared for animals about the site, and in the stables. Loved the magical lights.
Very friendly hosts, we will return.

N'a pas aimé: Having to leave.

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A aimé : Friendly reception, animals all around and a well built lodge. We stayed in the reindeer lodge for the evening cooking on the open fire. We were warm and comfortable and had a great evening.

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A aimé : I enjoyed seeing the animals around the farm, they were all cute and friendly.

N'a pas aimé: The place where I was put for setting up my tent was over grown and not appropriate for camping. I was dumped there and didn’t see anyone, up until i left I still didn’t see anyone that worked there. It was like I was alone there. The shower smelt of pee, I’m not sure if it was of rats or cats. When I left my clothes on the side, when I picked them up they smelt of pee.

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Réponse du gestionnaire : Glad you liked the animals on the farm, sorry you didn’t like the secluded pitch you were guided up there by the friendly owner and given privacy and seclusion which is the purpose of this “wild camping pitch”(secluded) Many campers book this as they want to be by themselves and enjoy their own company. It is not overgrown it is surrounded by trees and is a safe quiet, spot of cut grass ( as advertised) set back from the main site. The owners are about but do not bother the campers especially when they book the secluded camping pitch so there is no need to see workers. There was a walkie talky by the bar which you were welcome to contact us on at any point and we would have joined you for a chat any time you liked had you only asked. You were alone, lucky you, you travelled alone and did not express any wish to spend time with us, the owners or invite a friend in. Regarding the shower, our other guests when stayed this week gave is 10/10 for cleanliness and at no point have we ever had rats or cats in the shower. It smells of the lavender and jasmine planted outside of it. Had you spoken with us about your issue while you were here we could have addressed your comments, as you have left and written a scathing review all I can deduce is that perhaps your clothes would benefit from a wash irrespective of whether your visit a campsite or not. The last thing I said to you, with a smile, was I hope you have a lovely stay please call me or radio me if I can be of any assistance…. What a shame you chose to attempt to damage a small business’s reputation instead of be personable enough to have a face to face chat. A cheap pitch fee of £30 for the opportunity to see reindeer, emus, wolves, ponies, pigs, Spanish horses, donkey, skunks and. a beautifully lit site with flowers and gardens does not warrant a low score for value for money. We hope the next site you stay with suits your requirements better and wish you the best.