Andark Lake

A aimé Very quiet and surrounded by wildlife. Staff very nicely and friendly. Easy walk to the Old Ship for very good food. Bus stop very close for trips to Portsmouth or Southampton. Great walking area.

N'a pas aimé Pitchup didn't advise any information on entry after hours. I had to contact Andark who fortunately sent an email even though they thought Pitchup had sent one. There is a secure gate so we would not have been able to get in without a code.
I think this is a problem for anyone who books last minute as there was a German couple who turned up out of hours when we were there and couldn't get in.

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A aimé I used gravel pitch with hook up pitch 1 my favourite as we could sit out and see the lake
Love the lake swimming and watching the divers - all v interesting
Cafe great
Showers and toilet block really good

N'a pas aimé Would like to book direct but they have said if we ask for a specific Pitch, they will try to accommodate us

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A aimé Peace and quiet in surprisingly urban environment but simply couldn’t tell other then occasional noise of traffic when wind blew in direction. Great shower and toilet facilities.

N'a pas aimé Track up to campsite was quite rough and needed to be careful not to bottom out of camper.

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A aimé Peaceful only one overnight stop. Woke up to deer on sight.clean facilities

N'a pas aimé Nothing

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Réponse du gestionnaire : Thanks- we look forward to welcoming you back. We limit our bookings to just 13 pitches- so plenty of space for everyone.

A aimé The area is clean, including the lake and having a shop within reach is plus.
The ladies in the shop are ever so nice and welcoming.

N'a pas aimé The noise at night was horrendous, we could hear the train and motorway all night, but not during the day. We walked to find out how far is the motorway and its approximately 600 metres. I felt like I was sleeping in the middle of the motorway.
There was no communication regarding people coming in and out of the Andark Lake in the evening therefore when it is pitch dark and you see people coming in the first instinct is they are unwelcome guest to the lake, only to be told they hold yoga etc.
The emergency contact for Andy and Mark was on the leaflet but not where you would expect it to be, it’s hidden amongst the places nearby you could visit, therefore missed amongst the scare we had when we saw people coming in late evening.
On our first night there were clearly vehicles with workmen fixing something by the gate and instead of coming and explaining things to us they just clapped and shouted as if we could hear, no attempt to come near us at all.
When we raised these there were no attempts to apologise instead we were expected to know that yoga and other things do happen by the lake.

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Réponse du gestionnaire : Much like every other campsite- there are of course going to be other visitiors- for us to inform you of every other camping arrival or visitor to the site is a wholly unrealistic expectation.

A aimé Setting, atmosphere,facilities, staff. Hamble river nearby with fabulous pubs!

N'a pas aimé Gravel pitch has become too invasive upon the allocated grass areas of no 1 and 3, pitches.

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Réponse du gestionnaire : Great to see you again! Thanks for the feedback.

A aimé Easy to find, quiet location. Facilities were nice and clean. We loved walking down to the pub who were super friendly. They happily welcomed in our dog. the menu was great and lots of beers on tap.

Wifi was good enough to watch the ladies rugby final on my laptop!

N'a pas aimé I should have booked in for the swim in the little lake with the ladies in the morning, I felt like I was missing out!

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Réponse du gestionnaire : Thanks for the review! Be sure to book in for a swim on your next visit!

A aimé The lakeside setting

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Réponse du gestionnaire : Thanks for the review.

A aimé The swim option

N'a pas aimé I had to cancel at short notice due to a family emergency - the campsite (Pitchup) booking instructions are to contact Andark…Andark said to contact Pitchup. I gave up trying to speak to someone and ask to rebook my visit (other things to deal with at the time!). Not good customer service and I won’t bother to go there now.

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Réponse du gestionnaire : Sorry to hear you had to cancel your visit- our cancellation terms are clearly listed.

A aimé Friendly, helpful staff. Lovely site with lake in the middle. Two pubs and bar/ restaurant in walking distance.
Peaceful site, would definitely return again.

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Réponse du gestionnaire : We're glad you enjoyed your stay and the local bars/restaurants.