Prospect House Farm Campsite

A aimé : Liked that there were clean & warm showers, clean toilets, that we could have campfires was a bonus; the shop was well stocked, the fridge/freezer plus charging points were all clean & nice to have’s. The pitches were clean & well marked. The location was really good in that we were central to Scarborough & Whitby which are lovely towns to visit. Joe was welcoming, friendly, helpful & knowledgeable on everything we had any questions about.

N'a pas aimé: Although the site does say that you can’t park your car at the pitch, we assumed that we’d be able to drive our car to the pitch to offload our tent & bags etc but alas, the reality of a tree blocking the entrance with wheelbarrows to the right of it, met us at the drop off point; making their intentions abundantly clear.

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A aimé : Saturday night stay

Conveniently placed for Scarborough. Camper/motorhome/caravan pitches - Small amount of pitches gives a more personal feel fornyour stay. Quaint little toilet block - reconditioned horse box

N'a pas aimé: Saturday night stay

Website says the site is dog free so we left the dog at home. At least two pitches had dogs with them so pretty dissapointed there as Milo woulda loved Scarborough

Despite beng advertised as a peaceful and serene site it also has a party venue and loud live music played til around 10. We were expecting a quiet site. Also on checking in we just had some guy walk up from the venue with a drink in his hand and tell us some directions to our pitch and rhen he walked off back - felt a bit unprofessional.

Check out at 10am is perfectly understandable on a busy site with high volume and high turnaround but on a small site with a boho atmosphere it just seems a bit of a rush, for what? They're slightly sloped grass pitches with no EHU... what's the urgency with vacating pitches?

Booking auto enrols you with The Greener Camping Club. I have no idea what I've paid for here. No confirmation email, no emembership card sent via email as promised, nothing showing that I am now a member of the GCC. i guess the next time I book a GCC site my membership will kick in and I'll get £12 off? To join GCC it's £12 for 12 months but only 1st Jan thru 31st Dec. I booked my pitch a month back in July so I'm paying double essentially - £12 for 6 months. What a rip off. But wait, if you sign up for the GCC in september you get membership for 15 months... makes no sense. If I pay £12 I want 12 months. Just charge me a pound for a months membership otherwise.

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Réponse du gestionnaire : Hi Ben,

Thanks for your feedback, and just to clarify a few points. The site is dog free, and the people you mention were asked to leave when we discovered they had dogs with them. We don't have a party venue, we were having a private party for a birthday, everyone on site was made aware. And other people pitched next to you heard nothing.

The benefits of the greener camping club far outweigh the membership cost. We promote small campsites with masses of space, as per your first comment that is exactly what you experianced. We are not like other sites, with pitches crammed in, as many as possible. A tree is planted on site for every member enrolled and looked after until mature. You now have access to all the other GCC sites across the UK that offer a similar experiance.

Regards

Prospect House Farm

A aimé : Well laid out and spacious pitches, very relaxed atmosphere, great location, fires allowed! No cars on field!

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A aimé : Fantastic site. Very clean. Owners very friendly. We will definitely be back again.

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A aimé : We were concerned about not being able to drive to our pitch to set up, but when we arrived we were given a pitch in the camper van field, so we could keep the car next to us. This was much better as we camp with some heavy gear.
The site is beautiful with great views and huge pitches nicely divided by long grass - great for the environment.
The owner is very friendly and helpful.
The toilets are clean, the shower hot, and constant flow- best I’ve had camping in uk. It was a busy bank holiday - so a second pot washing sink would have been good.
It’s a fabulous little site - we’ll definitely go back and highly recommend.

N'a pas aimé: Nothing to dislike really, we would ask to be in the camper van field again for our own set up.

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A aimé : Pitches were a great size and had your own area
Toilets were clean, stocked with toilet roll, showers were lovely and warm
Washing up facilities were great
Added bonus was fridge/freezer & charging points
Lovely family friendly chilled atmosphere

N'a pas aimé: Nothing

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A aimé : Lovely location

N'a pas aimé: Paid £44 for a pitch for two nights, when I arrived at 5pm there was nowhere to pitch my tent so I left for another campsite. Not much else to say

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Réponse du gestionnaire : Hi Simon,

We are quite disappointed you felt the need to write this and felt the need to leave site to find somewhere else. I have checked back through our booking system and on the day you came to stay there was 4 spare pitches excluding your own that was reserved for you. We also have a spare pitch that isn't bookable in case of emergencies or walk ins that are desperate for a place to stay. So it is impossible that there wasn't space for you. You also never rang to discuss this whilst on site, if you had it could have been swiftly rectified.

Kind regards

Prospect House Farm

A aimé : Peaceful site with lovely owners. Very child friendly. Clean facilities. Owners ver accommodating and brilliant with children. Went above and beyond.

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A aimé : Really nice quiet spot & the scenery was lovely, facilities were clean & fridges available to store food & drink. If you get a clear night you can see the stars as well!

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A aimé : Really peaceful campsite. Basic but well looked after. Shower was hot and clean and the toilets always had loo roll in. Not far from a supermarket and easy to get to the beach.

N'a pas aimé: Would have been nice if there was an area to have a game of footy or rounders in.

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