Hunstanton Camping and Glamping

A aimé Location, friendly welcome,loos

N'a pas aimé Showers a bit dirty

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Réponse du gestionnaire : Thank you for taking the time to leave us this valuable review!

We are absolutely delighted to hear that you enjoyed our location and found the welcome so friendly—we always aim to make every guest feel immediately at home, and it's wonderful that our team achieved this for you! It's also great to know that the toilets ("loos") met your satisfaction.

However, we sincerely apologize that you found the showers a bit dirty. Please know that maintaining impeccable hygiene is a top priority, and it's clear we fell short of our own high standards during your visit in that specific area. We are immediately reviewing our cleaning schedule and protocols for the shower block to ensure we are conducting more frequent and thorough checks, particularly during peak usage times. We appreciate you bringing this specific detail to our attention so we can improve the experience for all future guests.

Thank you again for your honest feedback. We hope to have the opportunity to welcome you back soon so you can see the improvements we've made to our shower facilities!

A aimé Location there was nothing else about this site to like .

N'a pas aimé The site was scruffy and unkempt .
The toilets weren't clean ,sinks dirty ,bins full. Showers very un savory.
Chemical toilet wasn't working to start with. The drain cover was off without anything to warn users of the hole in the ground .
Broken glass on hard standing pitches .
No plug in utensil sinks .
Very expensive expected better.

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Réponse du gestionnaire : Thank you for providing such detailed and honest feedback following your recent visit. While we are pleased you were able to benefit from our excellent location, we are genuinely sorry and disappointed that the site amenities and overall maintenance clearly did not meet the standards we aim to uphold or the value you expected.

We take all feedback seriously, particularly when it highlights areas needing immediate attention, and we want to assure you that your comments are being used to drive essential changes:

A aimé Location near coast path and near to bus services. Very helpful manager. Toilets, showers, washing up facilities were fine and clean. Quiet. Good value.

N'a pas aimé Nothing

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Réponse du gestionnaire : Wow, thank you so much for taking the time to share this wonderful feedback!

We're absolutely delighted to hear that you had such a positive experience during your stay. It's great that you found our location so convenient, especially the easy access to the beautiful coast path and the nearby bus services. We specifically chose this spot to help our guests explore the area easily, so your comment validates that effort!

We're also very pleased to hear that the manager was very helpful—we pride ourselves on providing friendly, attentive service, and we'll be sure to pass along your thanks. Furthermore, knowing you found the toilets, showers, and washing up facilities clean and fine is excellent; maintaining high standards for our amenities is a top priority.

Finally, we appreciate you noting the quiet atmosphere and the good value; we aim to be a peaceful and affordable base for exploring the coast.

It's wonderful to see there was nothing you disliked, and we truly appreciate your private feedback thanking the owner. We hope to welcome you back again very soon for another relaxing stay!

A aimé Good location

N'a pas aimé Dirty facilities, unkempt, falling down structures, feels like you're in a junk yard, chemical waste overflowing with poo on top, which we were pitched right next to. Price was extortionate considering! Nearly £100 for 2 nights!

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Réponse du gestionnaire : Thank you for your feedback. We are glad to hear that you found the location to be good.

However, we are deeply concerned and incredibly sorry to read about your experience. The conditions you have described regarding our facilities, the state of the site, and the chemical waste are completely unacceptable and do not reflect the standards we strive to maintain. We are horrified to hear that you were pitched next to an overflowing waste disposal point and that you encountered such unsanitary conditions. Please accept our sincerest apologies for this unacceptable and distressing experience.

We are taking your comments with the utmost seriousness. Our management team is immediately investigating these issues to understand how this could have happened. We are taking immediate action to address the maintenance and cleanliness of the entire site, and in particular, the waste disposal areas. We are truly sorry that we failed to provide you with a clean, safe, and pleasant environment, and we understand your frustration with the price. This is not the experience we want for any of our guests.

A aimé Cheap and easy for 1 night.
Short walk to beach.
Peaceful.
Dog friendly
Friendly staff

N'a pas aimé Shower block could have been cleaner.
Need your own loo roll.
Site was untidy.
Needs a good tidy up.

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We are very pleased to hear that you found our site to be cheap, easy, and peaceful for your one-night stay, and that you enjoyed the short walk to the beach. It's also great to know that you found our staff to be friendly and that the dog-friendly aspect worked well for you.

We are, however, very sorry to hear about your experience with the shower block cleanliness and the overall tidiness of the site. This is not the standard we aim for, and we sincerely apologize for any inconvenience this caused. We are addressing these issues with our cleaning and groundskeeping teams immediately to ensure that our facilities are well-maintained and our site is clean and tidy for all guests. We also appreciate you mentioning the need for loo roll; we will review our amenities to better prepare guests for their stay.

Your comments are invaluable as they help us to improve. We hope to have the opportunity to welcome you back in the future for a much-improved experience.

A aimé Lovely relaxed stay, wonderful position next to coastal path and minutes away from a stunning beach.
Will definitely come again.

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Réponse du gestionnaire : Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you had a lovely, relaxed stay with us.

It's fantastic that you enjoyed our location, being so close to the coastal path and just minutes away from the stunning beach. We agree, it's a truly special spot!

We can't wait to welcome you back again for another perfect break.

A aimé Great location, friendly staff.

N'a pas aimé The site had lots of piles of building materials lying around. Brocken glass was of particular concern. We stayed in the stables and it should be pointed out that the cooking facilities are limited to a microwave.

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Réponse du gestionnaire : hank you for taking the time to provide your feedback. We are very glad to hear that you enjoyed our great location and found our staff to be friendly.

We are, however, very sorry to hear about your concerns regarding the building materials and broken glass. We take the safety of our guests very seriously, and we are investigating this issue with our grounds team immediately to ensure the area is cleared and safe. Thank you for bringing this to our attention.

We also appreciate your feedback regarding the cooking facilities in the stables. We will update our listing to be clearer about the amenities provided so that future guests can plan their stay accordingly.

We hope to have the opportunity to welcome you back in the future for a much-improved stay.

A aimé Hi enjoyed my stay at the site WiFi good beach so near had EU hook up all good shop near toilets and showers all good would stay again think extra for Eu hook up could be a bit less

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Réponse du gestionnaire : Thank you so much for your feedback! We're thrilled to hear that you enjoyed your stay with us and that you found the WiFi, proximity to the beach, and our facilities to be good. It's wonderful that our location and amenities helped make your trip enjoyable.

We also appreciate your comments about the price for the EU hook-up. We'll definitely take this into consideration as we review our pricing and offerings for the future.

We can't wait to welcome you back again soon for another great stay!

A aimé Very good

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Réponse du gestionnaire : Thank you for leaving a fantastic review! We're delighted to hear that you had a very good stay in our Shepherd's hut. We really appreciate your recommendation and can't wait to have you stay with us again

A aimé Lovely clean site, flat with views over fields. 2 minute walk from the sea/wash and can walk to Hunstanton from site. Good facilities, very clean. Would definitely camp here again.

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Réponse du gestionnaire : Thank you so much for your wonderful review! We're thrilled to hear that you found our site to be lovely and clean, and that you enjoyed the flat pitches and views over the fields. It's great that you were able to take advantage of our prime location, with a short walk to the sea and a nice stroll to Hunstanton. We're especially proud of our facilities, so we're delighted that you found them to be very clean.

We look forward to welcoming you back again soon!