Stowford Farm Meadows

A aimé Ability to book on line via pitch up
Very pleasant male receptionist who welcomed us to site

N'a pas aimé Allocated camping spot was occupied by a static ‘show’ caravan
Very grumpy female receptionist who reluctantly tried to sort out a new pitch for us. I understand that the site had been recently taken over by Park Dean and the pitches were allocated centrally. However, the reception team are the customer facing team and represent the company and they cannot complain and side step responsibility.

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A aimé Large pitches
Clean facilities
Plenty to do on site - swimming pool, arcade, farm shop, chip shop, resturant/bars. Lovely childrens park.
Private drive in.

N'a pas aimé The pitch numbers could be clearer on the ground(overgrown) very minor but nearly ended in a divorce before the tent was set up!
Area is not to our liking but not the sites fault!

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A aimé Pitch size was good. Washing up area was clean. Magician was very good.

N'a pas aimé First person I met was unfriendly and verging on rude. She was unhelpful and very stern, saying she could not put us close to our friends pitch as we had booked with a 3rd party. However, the pitches close to our friends stayed empty for our entire stay.
Out of the 8 male showers, only 3 were hot, 5 were cold, this was not due to 'having to let it run' as I ran the shower times with no temp change. The 3 that were hot the light above was not working making them quite dark. My wife and daughters said the female showers fluctuated hot and cold during use.

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A aimé Love the site, been loads of times. Great location and facilities.

N'a pas aimé Booked asking to be pitched up next to our friends, confirmed twice, yet when we got there another member of staff was rude, entitled and told us clearly that they don't confirm pitches next to each other... The pitch next to ours was empty for the duration of our stay. Irritating or what!!
The majority of staff are helpful, and we will not be put off by Mrs Grumpy / in need of a customer care course...

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A aimé Nice park for the kids to play in and big site

N'a pas aimé Showers were often cold and dirty, receptionist was rude when discussing speed at which the wardens drive around the site moving and pitching caravans. Grass pitches very unlevel

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A aimé The site is well set out and clean

N'a pas aimé The restaurant is a bit of a letdown. Ate there twice the staff were nice but the food was not so good. Fish and chips was white fish, not cod, and pretty tasteless. The burger was a real letdown too. It tasted cheap

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A aimé Close to the coast and lots of attractions made a good base for exploring the sites of North Devon. It was handy to have some facilities on site such as bar, swimming pool, etc. The showers and toilets were kept clean. The shop was well stocked.

N'a pas aimé The signage on the campsite was not clear. It took ages for us to find our pitch. When wanting to book swimming, the sign outside the pool said we needed to book at reception but when enquired at the main desk, the member of staff said that the sign was incorrect and left up from Covid (?) and you just needed to prebook at the swimming pool itself. This was not quite accurate either, as we were told by pool staff that you cannot pre-book a session and was walk-in only.

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A aimé The showers and toilets were always clean. The pitches were a good size and it didn't feel like we were on top of each other.
The staff were amazing, very friendly and they even looked after my dog whilst I went swimming with my kids.

Lovely park on site for the kids to play in.

N'a pas aimé I couldn't find my pitch as it was not signed very well.

The swimming pool water was cold and you had to pay extra for swimming. When the inflatables were up the cost of swimming doubled in price. I also didn't like that one adult couldn't take more than one child swimming by themselves if they were under 9 because they don't have a lifeguard.

I couldn't get a wifi connection and had to pay but I still couldn't get a connection and couldnt get my money back.

There were also so many wasps and my child got stung a couple of times.

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A aimé Easy to book, great pitch sizes. Facilities on site were great, shop, pool, bar. Toilets were clean.

N'a pas aimé Pool rules. An adult has to be in the pool kids aged 13,and also pay to spectate if the kids are in the pool.

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A aimé Clean and tidy and everything there you need

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