Greengrass Park

A aimé : Nothing much to be honest staff were nice but that was it four motorhome bays lake side were ok food in bar ok but no beer on for Sunday dinner?
We booked on for five nights but left two days early

N'a pas aimé: Facilities were sheds out dated showers were poor scruffy site
Fishing was poor apparently the people in statics say after the floods fish have gone apart from pike and catfish the fishing photos and website all need updating to let people know the pictures are from four year ago it’s more like a boating paddle boarding lake nearly every stactic have a boat one of them sites people just build in wood what they want
No walks around apart from lake no bus stops we left two days early

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Réponse du gestionnaire : Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our site is fixed in the countryside, and we work hard to maintain its natural charm while improving facilities. After the floods, we are working to restore the lake and update our website with current information. We value your comments and will use them to improve the experience for future guests.

Thank you.

A aimé : Friendly welcome both at reception and the bar in the evening. Tidy quiet site with all you’d want.

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Réponse du gestionnaire : Thank you for your kind words! We’re thrilled to hear you had a great experience and enjoyed the friendly welcome. We truly appreciate your feedback and hope to welcome you back soon!

A aimé : Nothing

N'a pas aimé: Check in before 5pm no one on reception at 4-40 pm ,a poor pitch ,1 toilet and a shower out of order 2 separate showers in need of updating booked for 2 nights only stayed 1 due to the site and no 4g WiFi would not recommend its mostly a static site

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A aimé : Pitch right on lake just 4 pitches bar restaurant on site but didn't use not for to go to Hornsea

N'a pas aimé: Water pipe could do with being higher up as to close to the ground

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A aimé : Beautiful peaceful site. Onsite pub is lovely and food good

N'a pas aimé: Poor shower in male side, needed rubber washer as leaked down pipe and no shower curtain. Otherwise fabulous x

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Réponse du gestionnaire : Thank you so much for your feedback – we’re really glad to hear that you found everything else fabulous!
We wanted to let you know that the issue with the shower on the male side has now been fully resolved. We replaced the shower all together, and a new shower curtain has been installed for added comfort and privacy.
We really appreciate you bringing it to our attention, and we hope to welcome you back again soon for an even better experience!

A aimé : Lovely friendly Staff, beautiful pitch overlooking the lake. Electric wasn't working we went to reception and they sorted it for us straight away. Lovely dog walk around the lake. Went into the bar for food and was lovely, will definitely return.

N'a pas aimé: Nothing all good.

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Réponse du gestionnaire : Thank you so much for your lovely review! We’re delighted to hear you enjoyed your stay – from the beautiful lake views and dog walk to your experience in the bar and with our team. 😊
We’re also glad we could get the electric sorted for you quickly – our team is always happy to help! It means a lot to hear that you’ll be returning, and we can’t wait to welcome you back for another relaxing visit.

A aimé : The setting is beautiful, relaxing. By the fishing lake. Really nice place

N'a pas aimé: No WiFi even thought it is advertised.
No washing up facilities.
Showers and toilets were clean and tidy.
We could hear loud music at almost midnight. Even though cut off point was 9pm.
We stayed 3 nights Thursday to Sunday, we went out in our converted van through the day.
Came back on Saturday evening to find someone else on our pitch. We went to the reception this was closed for the night (closes at 4pm). I emailed to complain as there were no contact numbers.
Policy said that complaints wouldn’t be upheld unless persons went to reception during their stay. The day after we were due to leave. We had to be off site by 10am so we went to reception on our way out, again this was closed. I haven’t received a reply to our email.

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A aimé : Touring plot right next to the lake.

N'a pas aimé: Only 4 touring plots, one of our neighbours that pitched up had no electric for nearly 2 hours,only 3 plots had electric a staff member unplugged another neighbours electric lead and plugged it in across the road while they was out so their electric lead was getting run over by the cars. A small children’s park not really for older children. We waited for the pub to open at 5.30 so we could have a game of pool as my son was board only to be told there no kids allowed on the table he is 12 not like he is a 6yr old that doesn’t know what he is doing, so that was a disappointment nothing for kids to do, was nice to wake up with the lake view but will not be going back.

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A aimé : site, amenities, staff, bar and food on site, playground, views, quiet, family orientated

N'a pas aimé: no washing up facilities - although I didn't ask as was pushed for time

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A aimé : We enjoyed our time on green grass park the bar area was excellent food excellent and the service from stall brilliant. We will be returning for sure

N'a pas aimé: Nothing to dislike about this place

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