The Secret Garden Touring Park

A aimé : Quite and beautifully laid out, with the option of entertainment and restaurant.

N'a pas aimé: nothing

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A aimé : Cleanliness of the facilities, the quirkiness of the place, the privacy our pitch provided us with, and the little pockets of nature that interspersed the various pitches. Breakfast at the Potting Shed was just lovely, and there was plenty of opportunity to walk our dog. Also, the fire pits for those wanting to use them, and the fact that there's a shop, occasional concerts, and the place is dog friendly.

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A aimé : Everything great people and spotless

N'a pas aimé: Nothing

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A aimé : Ease of check in - as in no check in !
Pitches- individual private .

N'a pas aimé: Busy pub area due to evening entertainment - loads of outside bookings so no where to sit - would have stayed at the pub longer but didn’t due to that.
Lady at breakfast was not overly friendly
Shower blocks would be overwhelmed in busy periods

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A aimé : Absolutely loved this site. Pitches were set out lovely. The cafe/bar area was great to hang out in and everything was super easy.

N'a pas aimé: Nothing!

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A aimé : Everything - such a wonderful peaceful site set in beautiful surroundings. Great facilities including on site bar and takeaway/restaurant area. Toilets and showers spotless and modern. Breakfast was incredible and very reasonably priced. Staff were all so lovely and we had a fantastic welcome from owners Neil and Lesley, we would absolutely return

N'a pas aimé: Nothing

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A aimé : The standard of the pitch and facilities. The area is so peaceful while having all a visitor needs

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A aimé : Everything was perfect considering it was their first day of the season ! What a lovely bar on site too !

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A aimé : Nice secluded pitches with water and electricity. Showers were nice although a bit tired looking. The Potting shed is a great asset, in fact our whole experience would have been very different without the pub to go to, as there is nothing else within walkable distance from the site. The shop was adequate and sold useful amenities.

N'a pas aimé: Pitches were quite muddy - no fault of the site owners, but maybe having a couple of options with gravel would be nice. One guy with a caravan got stuck and had to be pulled out by tractor, absolutely ruined the pitch.

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Réponse du gestionnaire : Hi Gaynor,
Many Thanks for your comments, yes we did have significant issues in the last few weeks of our 2024 season, in fact right from the start of our season in March. It's been the wettest winter I can ever remember here (and that’s a long time😊!). It has been problematic and has put us behind on maintenance for fear of damaging the ground with machinery, unfortunately such conditions on grass pitches do take their toll everywhere, but given 24 hrs with no rain it is amazing how different it can be! We are a little remote, but actually just ½ hr walk to town centre. I believe the idea of using pea gravel on pitches may be a good option for us to trial on some pitches.
Many Thanks
Lesley and Neil – and Secret Garden team

A aimé : Great pub on site, beautiful log burner made it feel warm and inviting. Entertainment venue sounded great. Food available and a good on site shop.

N'a pas aimé: Getting to the touring pitches, even for seasoned carriers it's quite daunting. Firstly you have to use the turning circle which for us was easy enough but family had a larger tow vehicle meaning they couldn't turn in one maneuver. It looked like some relatively small access changes could be made that would make a big difference.
Then getting down to the pitches was extremely tight due to the hedges and trees. I don't really think it's designed for tourers to be honest. Once onto the pitch it was nice and level. Shower block good with underfloor heating which was a lovely treat.
On leaving the site you have to navigate the turning circle once again but the opposite way round. Again if the approach was slightly altered this would make leaving much easier.

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Réponse du gestionnaire : Thank you for your comments, we're pleased you enjoyed your stay with us and enjoyed our cozy pub and underfloor heating in the showers - a treat in the autumnal weather!
As you can imagine, we have had hundreds of tourers visit us and there is good reason why our entrance is designed as it is. The roundabout system in the main yard is based on highways design and dimensions for a mini roundabout – so we are no different than the public highways and if approached correctly it is easy to use with the largest of touring vans.
The route from the main yard into the garden touring pitches is also designed this way for very good reason. Our garden modelled site is not like any other traditional campsite and our focus is for a natural playground for families and children to enjoy. Yes, we could redesign to a straight route into the site rather than one winding through the tree lined road – but experience shows us that there are people who will not respect a 5mph speed limit whatever you do. So it is for this reason that the route into the sites are designed as they are, and even with a large unit very simple if drivers are slow and focused on their driving. For us a simple subliminal solution to an all too often common problem!
Many Thanks
Neil / Lesley & Team