BATL Ranch RV Resort

Camping and touring

Arrive:	1 p.m. - 8:30 p.m.
Depart by:	11:30 a.m.

On-site accommodation

Arrive:	1:30 p.m. - 5 p.m.
Depart by:	11:30 a.m.

Admission

• At least one of the party members must be aged 18 or over.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 3 day(s) of arrival.

Occupancy

• Bookings must not consist of more than 1 different households.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 1-70, must book directly on our website https://batlranchrvresort.us or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 2 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Guests are advised to bring a good quality torch with them as parts of the site are unlit.
• If making a fire, the fuel, logs and coal have to be purchased on site.

Arrivals and departures

• If the reception is closed on arrival, please check in at the QR code at door, scan and check-in. Your welcome packet will be in the delivery bin in front of the office porch area. Thank you!.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Taxes

• Local city/eco tax is included in the rate.

Changes to your holiday

• Modifications are subject to a US$25.00 (R459.92) fee.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.

Safety

• Please do not touch or feed the animals.

Pitches

• Please note, pup tents are to be used for storage purposes only. Guests may not use them for sleeping.

General

• Please note that the toilet/shower facilities are unisex.

Pool

• Please note there is no lifeguard on duty.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10:30 p.m. and 7:30 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is closed from 8 p.m. to 12:30 p.m.. No arrivals are permitted between these times.

Safety

• Swimming in the lake is not allowed.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

General

• The fishing lakes are stocked with Bass, Catfish, Trout.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 15/05 et 15/10 (subject to weather conditions).

General

• The site is not liable for any refund in the event of force majeure.
• This site does have a catch-and-return fishing policy in place.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Vehicles

• Units longer than 48 metres are not allowed.

Visitors

• Visitors must register at reception and pay their fee.

Dogs

• We only allow dogs up to 50kg.