St Andrews Lakes

Liked I thoroughly enjoyed my full moon paddle, sleepover’ and following day paddle board jaunt! I have stayed at the campsite often and I go paddle boarding there even more often!!
The staff are always friendly, polite and very helpful! A visit here never fails to take me away from any outside stress! The shower was good - although only one for around ten pitches - thankfully, I’ve never had to wait. The toilets were clean. Each pitch has a solid camping table, cold water tap and fire pit! Fab!!!

Take note; unless planning to spend time on an onsite activity, there is nothing locally to do or visit unless prepared to drive - also no dogs allowed to camp 😢

Disliked Please stop raising the prices on activities and camping so radically - an example of this was this weekend when camping went from £25 per night to jump to £35?
Sadly, this increase will force me to reduce my visits….

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From the manager: Thanks so much for the review and feedback! Glad to hear you had a great time.

Liked Harvest Moon paddle boarding event was awesome and zip wire at night ❤️
The colour of the water is insane 🩵
This was our 2nd visit and we will definitely return!

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From the manager: Thank you Nikki! Great to see you!

Liked We have been to this site many times and found:-
Very friendly staff
Good clean facilities, plenty of hot water.
Individual water supply to the pitches.
Good bus route to Rochester
Quiet site
Great pizza.

Disliked No wifi, it would be good to have this available.
Only 1 shower and 3 toilets for the site (8 pitches). This is not sufficient when the site is full

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From the manager: Thanks Julie! We have passed on your feedback to the correct team!

Liked Every thing, it’s my favourite place to visit for a cheeky over night stay, Staff are all so happy to help. The lake is stunning

Disliked Going home 🤭

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From the manager: Thanks so much Emma!

Liked Lovely location for an overnight stay. Good clean facilities. I've stayed here a couple of times and will do so in the future. Great lake on sight for watersport activities. Cafe and pizza parlour on site. Also new zip wire. Short walk to local supermarket. Helpful staff to hand.

Disliked Nothing to dislike.

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From the manager: Thank you so much!

Liked Location, view and activities. Reception staff were lovely.

Disliked Younger activity staff were rude. Facilities could be better. More showers of a better quality. Food options close early at 7. WiFi did not work.

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From the manager: Thank you for your review! We always strive to ensure our team is welcoming and approachable, so we’re truly sorry to hear about your experience with our activity staff. Please don’t hesitate to get in touch with us directly so we can look into this further.

Liked Facilities very very clean. Staff are amazing and friendly. Helpful and polite.
Loads to do throughout the day.
Lake is super clean. Great for paddleboarding

Disliked Nothing

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From the manager: Thanks so much! Glad to hear it was a great experience for you!

Liked Services

Disliked This site was such a disappointment. There were 6 pages of rules for the site, the site was a converted car park and we were jammed in like sardines. The beach was fenced and you could not see it or access it without booking a ‘session’. It is run like a private beach with security and it appears there are a lot of staff and I’m sure it gets busy . Road traffic noise all night. One shower for the campers and 2 toilets- totally inadequate. The actual regenerated quarry was lovely but we could not see it or explore freely. Would not recommend for touring only day stay.

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From the manager: Thank you for your feedback, Cathy. To clarify, our pitch fee covers the accommodation only, with activities available separately should guests wish to book them - many do, and many simply enjoy the site itself. All guests receive a welcome pack, which outlines our campsite rules and includes details on how to book a discounted staycation pass (£20 for unlimited use of your own equipment during your stay).

We’re proud to be rated 8.8 on PitchUp and 4.4 stars across more than 1,200 reviews, and we limit ourselves to just 8 pitches to ensure a comfortable environment. With over 15 toilets on site and dedicated staff in place for guest safety around the water, we aim to balance relaxation with security.

We’re sorry to hear that our site wasn’t the right fit for you, and we wish you the best in finding a PitchUp venue more in line with your preferences.

Liked Superb! Staff incredibly friendly and helpful. Accommodating us when we arrived on August Bank Holiday Sunday when we’d inadvertently booked the following week! No panic no fuss just a plan.
Facilities are good, but a bit stretched when site is full, only 8 pitches, of families.
Pizzas are very good.
Lovely walk outside the park area to micro brewery, farm shop and butchers.

Disliked Limited walking in the park, it would be really nice to be able to walk round the lake.

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From the manager: Thank you so much for taking the time to leave such a thoughtful and detailed review.
We’re absolutely delighted to hear you had a superb stay with us – even with the unexpected booking mix-up! It was our pleasure to get you settled in smoothly, and we’ll be sure to pass on your special thanks to Drew and the rest of the team – they’ll be thrilled to know they made such a positive impact during your visit.
It’s great to hear you enjoyed the pizzas and explored the lovely local walk to the microbrewery, farm shop, and butchers – a perfect way to take in the area!
We also really appreciate your constructive feedback. You're absolutely right – during peak times the facilities can get a little stretched, and your suggestions about additional showers, clearer walking access, and pitch descriptions are all incredibly helpful. We're always looking at ways to improve the guest experience, and feedback like yours plays a big part in shaping future plans.

As for walking around the lake and more nature-focused routes – you're not alone in wanting more of that! We're currently exploring options to expand walking access and create more opportunities for guests to connect with nature during their stay. So do keep an eye out for updates – there may be new paths and features coming soon.

Thanks again for your kind words, your patience, and your positivity – and we’re really looking forward to welcoming you back (on the right date!) for another relaxing stay.

Liked Could not recommend this place enough! Stunning views, polite staff, easy-going and relaxed place. Clean, amenable and unique!

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From the manager: Thanks, Steven! We've passed your feedback along to the appropriate team.