Camping Les Craoues

Liked Het personeelslid, ze was vriendelijk en behulpzaam.

Disliked De camping ziet er vervallen en niet bijgehouden uit.
Het sanitair is erg verouderd en niet meer van deze tijd.

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Liked Camping tranquillo, piazzole ampie e ombreggiate

Disliked I bagni e la piscina potrebbero essere più curati

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Liked Relaxed vibe (didn’t mind us moving pitches when we decided the first one was not flat and too near very noisy road). Shaded pitches. Kind man on reception - printed out list of local attractions for us. Electricity and WiFi (better signal once we’d moved). Handy location, just a short drive from Pyrenees.

Disliked Site could do with a tidy up so looks smarter - first pitch offered to us had piles of old wood next to it. And similar piles (eg of old, broken wood/equipment) behind motorhome water station.

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From the manager: Thank you for taking the time to share your experience. We’re delighted to hear you enjoyed the relaxed atmosphere, the shaded pitches, as well as the welcome and services provided.
We also appreciate your feedback regarding the site’s upkeep. Your comments are valuable to us, and we’ll work on improving these aspects to make your next stay even more enjoyable.
We look forward to welcoming you back on your next visit to the Pyrenees.

Liked Le camping est calme et extrêmement propre.

Les gérants sont à l'écoute, ils nous donnent les bons plans de la région.

Les tentes sont sous espace ombragé ce qui fait énormément de bien.

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From the manager: Un grand merci pour votre très beau retour !
Nous sommes ravis que vous ayez apprécié le calme, la propreté du camping, ainsi que l’ombre bien agréable des emplacements.

C’était un plaisir de vous accueillir, et nous sommes heureux d’avoir pu vous partager quelques bons plans de la région.
Au plaisir de vous revoir lors d’un prochain séjour !

Liked Friendly welcome, shady pitches

Disliked Wifi - couldnt connect

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From the manager: Thank you so much for your kind feedback! 😊 We're delighted to hear that you appreciated the friendly welcome and the shady pitches — it's exactly the atmosphere we love to provide.
We're sorry to hear about the Wi-Fi issues. We're working on improving the connection to ensure a smoother experience for future guests.
Looking forward to welcoming you back again soon!

Liked Organized and pleasant staff, good communication. Pleasant spot, with plenty of clean facilities. Quiet at night.

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Liked Great value for price. Owner(?) was friendly and did his best to accommodate my lack of French. Stayed 1 night and no complaints!

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From the manager: Thank you so much for your kind words! 😊
It was a real pleasure welcoming you, even just for one night.
I'm glad we managed to bridge the language gap and that you felt comfortable—it's important to me that every guest, no matter where they're from, feels at home here.
Wishing you many more great adventures on the road, and if your travels bring you back to Occitanie, we'd love to see you again!

Liked Nothing

Disliked Couldn't get electric to work despite owner trying.

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From the manager: Thank you for sharing your experience. We sincerely regret that your stay did not fully meet your expectations. May can sometimes bring rainy days and cooler temperatures, which may impact outdoor comfort.
Regarding electricity, our team made every effort to resolve the issue as quickly as possible, and we regret that this was not enough to improve your experience. It is possible that choosing a higher amperage would have been necessary; we offer a motorhome package with 6A as well as an 8A electricity package.
Additionally, we encountered an unusual situation with a bird attempting to build its nest in the ceiling of the sanitary facilities. Despite our efforts to prevent this, it resulted in a deposit of moss and twigs. Rest assured that we are diligently maintaining cleanliness and upkeep of our facilities to provide a pleasant environment for our visitors.
Your feedback is valuable, and we take it very seriously in our continuous improvement approach. We hope to have the opportunity to welcome you again and provide you with a fully satisfying experience.