Rocombe Valley Retreat

On-site accommodation

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.
• Modifications are subject to a £25.00 ($32.43) fee.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

General

• A state-issued fishing license is required (you'll need to apply for this beforehand).
• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.
• Please note that the toilet/shower facilities are unisex.
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.
• The fishing lakes are stocked with Carp, Tench, Roach, Rudd, Perch.
• This campground/park Does have a catch-and-return fishing policy in place.

Hired accommodation

• Hired accommodation: £50.00 ($64.86) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

Occupancy

• Group bookings of 2 or more units (e.g. tent, caravan, RV or accommodation hire) traveling together are not permitted via Pitchup.com.
• No bachelor/bachelorette parties permitted via Pitchup.com.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.
• Swimming in the lake is not allowed.

Vehicles

• No cars/motorcycles at the site. All cars must be parked in the designated area.