Rich River Tourist Park

Camping and touring

Arrive:	noon - 8 p.m.
Depart by:	10 a.m.

On-site accommodation

Arrive:	2 p.m. - 8 p.m.
Depart by:	10 a.m.

Admission

• Admission is only permitted after registering at reception.
• At least one of the party members must be aged 21 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Occupancy

• Bookings must not consist of more than 5 different households.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.

Occupancy

• Group bookings of 3 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.
• Group bookings of 5 or more adults are not permitted (couples and immediate family members excepted).

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Safety

• No charcoal barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

Pool

• Please note there is no lifeguard on duty.

General

• Public areas are non-smoking.
• Quiet (afternoon) hours must be respected between 10 p.m. and 8 a.m..
• Quiet hours must be respected between 10 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is unmanned after 5 p.m.. Please inform the site while on your way there should you expect to arrive after this time, so that the team can provide information about your unit/pitch.

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
• The site is not liable for any refund in the event of force majeure.

Arrivals and departures

• The site will send you further check-in information 1 day(s) before your arrival.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 8 p.m..

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.