Newbridge Country Park

Liked Very welcoming and easy to book . Phil has extended since our last visit on hogmany . We pitched there as a mature couple and had a fantastic time. This time came with our grandchildren and the new playpark was an absolute bonus . They had a great time . Will be back again .

Disliked Nil

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Liked CLEANLINESS OF SHOWER AND TOILET WITH PLENTY OF HOT WATER

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Liked Nice surroundings, close to Town.

Disliked Most staff were nice but one individual at the park was rather grumpy/abrupt. We found the toilet and shower situation a bit odd, having one of the two ‘domestic type’ showers at the end of the games room where children were playing and the other attached to reception a walk away.

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Liked Clean/ quite

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Liked Very peaceful site close to Dumfries and with easy access to activities either along the coast to sandy beaches or into the hills and forests for walking and biking. Appreciated the large field adjacent to the site to walk the dog.
Will come back.

Disliked Not very keen on the showers and toilets that were accessed through the indoor play area.

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Liked Friendly welcome, very tidy site, peaceful.
Spotless modern showers and toilets very close to Dumfries.

Disliked Nothing

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Liked Site was obsolutely spotless. Very helpful manager. Facilities were immaculate. Showers and toilets immaculate and checked several times a day. Lovely hot shower and plenty of room for changing and dry clothes etc. Indoor washing up area with detergents etc supplied. Without a doubt, the best equipped and cleanest site we have visited, despite it's more than reasonable cost. Used our own WiFi although site WiFi was available. No children with us, but safe and tidy site would be ideal for children. Pool room and games available.

Disliked Nil

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Liked Friendly greeting at reception. Dog walking area down to river. Location.

Disliked Toilets off the games room. Long walk to alternative toilets/showers. Noisy at night. Dogs seemingly allowed to roam off lead, with no checks. Too many lights on at night. Found one camper sleeping in the games room with dog running free. Vehicles driving on site after 11pm.

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From the manager: Gary thank you for leaving us a review.

We are pleased you had a friendly greeting at reception when you checked in. The team try to make everyone feel welcome and give them as much information as possible when checking in.

It's good to hear you like the location and the dog walking area down by the river. We are very lucky to be in a beautiful location with good transport links, beautiful scenery, but close to the historical town of Dumfries and local amenities.

Gary we are disappointed to hear it was noisy at night. In the site rules we do state that noise must be at a minimum between 11pm & 7am.

Yes we have one toilet and a shower/toilet off the games room, but the other showers/toilets are a short 2 minute walk away at reception.

We were unaware of any dogs roaming off the lead on the touring site, and if we had been made aware, we would of addressed the situation straight away.

There was no one sleeping in the games room Gary. We were aware of a family that were in a tent and they had a takeaway delivered and ate it in the games room. Late that evening when we did the toilet checks the family & gentleman had returned to their tent. The following morning the father was in the games room again while his daughter had a shower. So it may of seemed to you that he had slept in there, but that wasn't the case.

We have low level lights so it's easy for campers to find the toilets/facilities, their accommodation easily when it's dark. The lights are not very bright and don't disturb anyone in tents, campervans, motorhomes, etc.

Occasionally Gary we have local events going on, and some campers do arrive back a little later. But we ask all our guests to be considerate to other guests, which they usually do.

Gary on the site plan there are telephone numbers to ring in case of any problems. If you had made us aware of these problems while on site, like we said, we could off addressed these problems straightaway.

We want all our guests to have an enjoyable stay, and we very rarely have any issues, so it's upsetting to the whole team when we hear one of our guests has had issues.

Thank you again for your review Gary.

Liked Good facilities and games room
Very clean
Very good WiFi

Disliked Farm vehicles working in next field until very late at night

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From the manager: We thank you so much for taking the time to leave us a review.

It's nice to hear you say we have good facilities and a games room, and that you also found the site very clean and very good Wi-Fi signal.

With regards to the farm vehicles working in the next field late at night, unfortunately once a year the farmer mows the field and has to get in the bales in quickly while the weather is dry. As you can appreciate in Scotland we do get rain, so as the saying goes 'Make hay while the sun shines'.

You have put that you would recommend our site and would visit again, so we hope you will visit again soon.

Thank you again for your review.

Liked lovely site well looked after would recomened will be back in a couple off weeks

Disliked not keen on the shared toilets

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From the manager: Susan thank you for taking the time to leave us a complimentary review.

The team are pleased you appreciated how lovely our site is and how well looked after it is. It's so nice to hear you would recommend us and extremely good to hear you will be back in a couple of weeks.

As for the toilets Susan, the majority of new sites are unisex toilets.

Thank you again for your review and we look forward to seeing you again in a few weeks Susan.