Chy Carne Holiday Park

Liked Niet positief over het verblijf

Disliked Keuken inrichting zou kompleet zijn!! Maar was ruim onvoldoende oa om te koken 3 kleine steel pannetjes met niet passende deksels, 2 aftanse koekenpannen, te weinig glaswerk en bekers(3)
Géén beschrijving centrale verwarming/ warm water, tv, oven enz. Er was géén stofzuiger, werd later op aanvraag geleverd
Bedden waren van goedkope kwaliteit.
Buitendeur kon niet op slot van buiten uit.
Was dit verblijf écht uit 2022??

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From the manager: Thank you for your recent visit

For your information this static caravan are new from summer 2022 and is a Festival Atlas
As for providing a vacuum cleaner this would not be a normal practice but we are as always happy to provide one on request. You requested one and we provided you one
As for the beds these come with the caravan from new and are industry standard are they cheap that's a matter of opinion
The Kitchen supplies the basic utensils as required and from the inventory again if further items are required then we are always happy to accommodate. You requested larger saucepans and frying pans and we supplied these items to you as well as additional glasses
Not to sure why you had a issue with locking the caravan from the outside as we have had no problems in locking the caravan following your departure but would have been happy to assist if you had brought it to our attention
Information regarding how to use the central heating is provided in the caravan manual but I guess switch it on, select the temperature that is required from the thermostat and away we go, as for the hot water turn the tap on. this will engage the water heater and hot water will appear from the tap.Tv again turn it on and use the buttons provided pretty simple really but if you needed any further guidance then we would always been happy to assist you further
We note the photograph of the gas burner ring plate. and would appear to have melted. This is a manufacturing issue that we have taken up with the manufactures. This has happened once before and apparently happens when the burner plate is not sitting correctly. We do keep a stock of these plates in the event of such issues as for every think else all seems pretty okay.
We note that you found the caravan to be clean despite after 3 days that you reported that the caravan was dirty, as we explained we do not clean the caravan during your stay and as for customer services what can we say we were always available and assisted you in all your requests.
What I will say is that we found you to be quite rude and abrupt to our staff and difficult, and you were very clear in telling us that in the Netherlands that you do it differently to us English. so sorry about that

Chycarne

Small note. These caravans have a full inventory of kitchen items but we can not provide absolutely everything in the caravan but we do keep a stock of additional items that are available on request
We do not provide vacuum cleaners in the caravan but we do have vacuum cleaners available on request
but not the cleaner.
We are always happy to assist and rectify any issues that may arise during your stay

Liked clean facilities, great view from our pitch, kind and helpful site owner. amazing birds! a bird of prey landed on the bench outside of my van!!

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Liked Lovely clean & relaxing place to stay in good location for local beaches walking distance.

Disliked No bin provided in static caravan or dustpan and brush to clean floor etc.. Not major problem. If know would have brought one with

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Liked Sea views and close to the beach area facility's clean .

Disliked Missed the marquee bar tent as its no longer on site loved this last time we went there , on site show bit sparse on supplies but it the end of the summer season so it's expected

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Liked Lovely camp site, shop has a wide variety of items! Liked the idea of the pizza place next door ( we didn’t order but it was great to know if we wanted one ) staff were all very friendly, toliet blocks were always very well clean.
Free WiFi also, although was hit and miss with it but then having over 60 pitches I wouldn’t expect any thing else!
Beach just a short walk (10/15mins) away!
Would definitely recommend. We will be back!

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Liked This was our second year visiting here. We loved our stay. Generously sized pitches. Love that we can get freshly made pizzas and cookie dough on site which is always a hit with the kids. The shop and facilities come in handy too especially with having kids. The added bonus with this site is the onsite play park too.

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Liked Thoroughly enjoyed our 2 night stay over the bank holiday .
Shout out to the staff that keep the toilets / shower block spotless

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Liked The bathroom facilities were so clean. The person in charge was good and gided us so well.

Disliked The shower had no waste bins. The hot water tap was very hard to press, and our clothes got wet while trying to use it. The pitch area was too crowded. We were expecting a quieter place with fewer people and a more nature-friendly setting. The WIFI was very weak.

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From the manager: Thank you for your recent visit

Mmm not sure "Clean toilets", "clean showers", "Great location", "Excellent customer service", "excellent cleanliness" gets a 3/10 for a couple of minor issues and situations out of our control really

At Chycarne we have three separate toilet and shower blocks all within a minutes walk from each other. All facilities do have waste bins situated within the blocks but not within the showers or toilets themselves. All taps are non concussive taps. These taps require to be pressed down in order to work. There are 40 or so taps within all the blocks. Never ever been made aware that any tap can not be pressed down or is difficult but if it was, then maintenance would investigate and rectify if there was any type of fault.

At Chycarne we have 130 pitches all a minimum of 10 x 8 metres, contained within a 14 acre site. Plenty of space generally for all, unfortunately for you its the summer season school holiday break and August bank holiday weekend and most all sites generally are busy especially in Cornwall and we are no exception

Its not recommended to go camping during this period and at this time if you want less people and much quieter site of course that is your choice but my recommendation is to select a time out of this period much like today, much quieter and plenty of space, much more nature friendly setting. Chycarne is generally a quiet site outside the main school holidays. a excellent time to visit

Wifi can vary depending on what and our its being used. Too much streaming can cause the Wifi to slow. We make no charge for Wifi and remains complimentary to the users

Chycarne

Liked Clean facilities, nicely maintained, beautifully located. Very helpful staff.
It had everything you needed.
Loved the farm animals sounds in the morning.

Disliked Payable showers - bring plenty of coins. £0.50 per 5 minutes. Assumed these would be free, but understand the logic.

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Liked Everything was perfect. From reception to the last minute. Clean toilets. Not noisy. Big space.

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