Camping de Thoissey - Val de Saône

Positiv Grootte van de plaats en zelf uit te kiezen

Negativ Sanitair. Helft van waterfonteinen werkt niet

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Vom Platzbetreiber: Hello,
Thank you for your feeback, we are sorry that your stay didn't reach your expectations. We work everyday on the campsite trying to continuously improve it, we will continue this way.
We hope to see you again next year.

The campsite's team

Positiv The place by the river is really nice close to the motorway so good overnight stop

Negativ There was a lot of looked a lot like young men living there and working nearby as a big amount of mini buses and cars full dep at 6am and returned at 4 pm lots of noise till early hours this may be only at this time of year

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Vom Platzbetreiber: Hello Mark,

Thank you very much for your feedback, we are very happy to hear that you enjoyed your holiday with us.
We are sorry for the inconvenience of the noise during your stay. In fact, we have a group of workers this end of august for the wine. We will talk to them to remind that the campsite has to be quiet before 7am, don't hesitate to come directly at the reception so we can solve the problem faster.

We hope to have the pleasure of welcoming you back for an even more enjoyable stay !

The Camping Team

Positiv Aimé

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Vom Platzbetreiber: Bonjour,

Merci d'avoir pris le temps de nous laisser un avis. Nous somme ravis que vous ayez passé un agréable séjour chez nous et que vous ayez notifié la propreté de nos sanitaires ainsi que notre accueil.

Nous espérons vous revoir très bientôt.

L'équipe du camping.

Positiv De plaatsen. Grote plekken

Negativ Elektriciteit. Heel ver van de plekken. Nergens wc papier. In deze tijd beetje gek

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Vom Platzbetreiber: Hello,

Thank you very much for your feedback.
We are sorry that the distance of the electrical connections caused you inconvenience during your stay. Your comments are very relevant and we will take them into account in order to improve the experience of our campers.

We hope to have the pleasure of welcoming you back for an even more enjoyable stay.

The Camping Team

Positiv Nice location, free use of public pool, large pitches.

Negativ Electric supply tripped a fair bit, definitely not even 6A. When we got there they said we needed to pay more for the tag axle, I didn’t see that on pitch up at all so didn’t book a tag pitch, they wanted an extra €40 per night which I found excessive but managed to make a deal with them which was handy as we had driven for hours to get there.

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Vom Platzbetreiber: Hello,

We are delighted that you enjoyed our pitches.
Regarding the supplement for double axles, it is indeed €40.00 per night and is normally indicated in the supplements when booking. However, we understand that this was not sufficiently clear and are working to make it clearer.

The campsite team

Positiv Ambiente fresco con molti alberi

Negativ - staff poco accogliente
- buon livello di inglese alla reception, piuttosto basso al ristorante e al bar
- orari di apertura della piscina troppo limitati
- regole di accesso alla piscina assurde (ammessi solo slip da bagno, ma non shorts da bagno)
- no carta igienica nei bagni
- no sapone nei bagni
- zona di ricarica acque pulite piuttosto scomoda

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Vom Platzbetreiber: Hello,

Thank you for sharing your experience and for enjoying the green surroundings of our campsite.

We are sincerely sorry that certain aspects of your stay did not meet your expectations. We take your comments very seriously. We will study them carefully in order to improve the comfort and satisfaction of our visitors.

We hope to have the opportunity to welcome you back and offer you a more pleasant and seamless experience.

The Campsite Team

Positiv Wouldn't choose to stay here again.

Negativ Bathroom facilities weren't the best, they didn't smell very pleasant.
Would require extra long leads as some motorhome pitches didn't have electric hook up.
Pool is the communal village pool so very busy with people coming off-site also. There is no seating or beds around the pool so have to sit on the floor/lie on towels.

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Vom Platzbetreiber: Hello,

Thank you for taking the time to share your experience. We are sorry to hear that your stay did not meet your expectations.
Regarding the sanitary facilities, we carry out regular checks and cleaning, but we take your comments on board in order to improve the comfort of our facilities.
As for the electricity, on some pitches, we do recommend checking the length of the cable before your arrival, and we are considering solutions to better inform our customers about this.
As for the swimming pool, it is true that it is a municipal pool and that it can be crowded at certain times. We are working to improve the pool experience.
We hope that you were still able to enjoy your stay at our campsite.

The campsite team

Positiv De ruime kampeerplaatsen. Mooi goed onderhouden zwembad.

Negativ Dat je iedere dag een kaartje moet halen voor het zwembad. Jammergenoeg geen wc papier bij de toiletgebouwen.

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Vom Platzbetreiber: Hello Rutger,

Thanks for sharing your experience. We are glad that you appreciated your stay with us ! Unfortunately, because of the logitistic with the swimming pool of the city, we have no choice to make 1 ticket per day.

We hope to see you again next year,

The campsite's team

Positiv Accueil convivial et disponibilité des professionnels. Ambiance chaleureuse dans le camping. Accessibilité des équipements. Propreté.

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Vom Platzbetreiber: Bonjour,

Merci pour cet avis. Nous sommes très heureux que vous ayez passé un bon moment dans notre camping.
Nous espérons vous revoir l'année prochaine.

L'équipe du camping

Positiv Close to the river and we was able to launch our own kayak and enjoy the river.
Pitches were reasonably flat and large.

Negativ Restaurant food was overpriced for the poor quality that it was.
This is not coming from someone who eats in fancy restaurants so the opinion is a fair comment.

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Vom Platzbetreiber: Hello,

We are delighted that you enjoyed the river and your kayak.
As for the restaurant, we are sorry that you did not enjoy your meal as you should have. We will do our utmost with the restaurant team to see what can be improved.

The campsite team